Fantastic service and some of the nicest people you'll ever meet. They helped me with a passport…read morephoto then to mail my application. The man who helped me caught that I had signed my passport application with blue ink. The form states everything needs to be in black ink. He helped me fix it. As I'm expediting the passport application I appreciated the catch since it could have slowed the process down. My photos were also attractive. Much better than DMV or other places I've been. You'll be glad you give them your business!!

What an awesome place to find that truly has the best customer service! Both gentlemen helped me…read morewith a lot of Christmas presents to mail! They truly looked at all my options to ship out of state! They gave me a discount due to living by King Soopers on Pace St. They have coupons on the back of the King Soopers! I will now always go to Express It Mail Center to mail anything out! I would never have had that kind of service at the post office! Thank you for being a wonderful place to ship out packages!

Mail N Copy has been outstanding for my printing needs! They are extremely knowledgeable about the…read moreprocess, and are very up front when it comes to pricing and expectations! I have used their services on several occasions and have been completely satisfied every time! Carol and her team are great with customer service, and I wouldn't go anywhere else for my printing needs! Also, if I have something ready to ship, they are always happy to have me drop it off for pickup! I highly recommend Mail N Copy for all your printing and shipping needs!

If you want to mail a package, do NOT use this business, I am all for a "convenience fee" as the…read moreowner put it, but to quote me a price shipping my package thru "the Post Office" for $24.25, and when I check later I can ship thru the actual Post Office for $11.30 Priority 2 day delivery, that's ridiculous! I want to support local business, and have no problem paying extra for their service, but I don't like being taken. (the clerk told me 3 times that the $24 was "the price shipping it thru the post office") I rate that pants on fire

I shouldve gone with my gut feeling why my 1# package costed me $26.44 . to find -it shouldve only…read morebeen $7.40. Total rip off and the people there are definately not trustworthy. Take your business elsewhere.

I recently signed up to rent a mailbox here. The staff seems very friendly. I appreciate that I can…read morecheck my private mailbox after hours

Quick and pleasant . Staff are always patient and friendly . Easy Amazon returns . Thank you!read more

My job has me move locations every three to six months, so I am shipping my belongings several…read moretimes a year. The staff demonstrated excellent problem solving and customer service during my multiple visits and drop offs.

WOW, I called and spoke with Dave and explained I had a problem. I kid you not 10 min later David…read morecall with the solution. I believe this is the best customer service I ever had. It is under new ownership and I tell you what they know how to run a business. Thanks again Dave and the Crew crew.

I'm writing here after several weeks without any answer regarding a parcel supposedly delivered to…read morethis UPS Store. UPS confirms the package was delivered and signed for at this location, and even closed their investigation stating it's in the store. Yet, my recipient went there in person and was told no parcel was found. I see several other reviews mentioning similar issues, which makes this situation even more concerning. Could someone from the store please clarify what happens to parcels marked as delivered and signed for, and how a customer is supposed to recover them?

The UPS store at lamp and lantern Center is outstanding. And the employees that work there are…read morealways friendly and helpful. I also love the fact that they're open on Sundays. Great store great people. I actually go an extra 2 miles to use this UPS store..

I called and asked if I can send a package for pick up, was told yes…read more When I got to store, they tried to charge me $37.50 to collect my package , they did not disclose this on the phone call. Instead of being helpful , they pushed their point that if an employee failed to tell me the additional cost , I should have gone to web site. Manager is awful , and led to me NOT sending out packages as planned, and now I'm leaving with out my delivery because of an undisclosed , outrageous , fee , for a car floormat that cost $68 The manner in which the manager addressed the issue was first to make me wait 25 minutes before coming out of his office. I watched another customer come in , and witnessed the employee fail to inform customer of high charges for delivery to store, I told the customer who was surprised as well. It's an absolute shame that a manager, who obviously has failed at his job of training and overseeing , has ruined my day , and vacation plan by not coming to a mutual agreement. He offered a $7 discount to pay $30 His reluctance to be assistive , was insulting, and ultimately he looked like he was enjoying the distress situation he put me in. I WILL NEVER AGAIN DO BUSINESS WITH THIS UPS STORE LOCATION IN STEAMBOAT. Manager , about as bright and helpful as a rock. If he is an owner he should loose revenue if he is manager , he should be fired. He has no hair. I do not t know his name.

I've been coming here for years and use this store for most of my returns and package mailing. I…read moreused to have a mailbox there as well when I lived way out in the country. The staff has always been kind, professional and extremely helpful. Thank you!

AVOID AT ALL COSTS! My husband and I have a 25+year old, small business and have used UPS Store…read moreboxes as our mailing address. This location was our latest of 3 UPS Stores. The first two stores were consummate professionals, with excellent communication and service. THIS store is run by the most unprofessional, disorganized bunch of idiots, and I think they must've changed hands recently, because the first 2 years with them (this is our 5th yr at this location) was not terrible. Once a contract for services is signed, nothing more should be required until/unless at the next renewal the terms, pricing, or corrections/updates are needed. These people will repeatedly ask for forms to be refilled, indicating either extreme disorganization or something sketchy. They will claim the USPS requires the forms to be filled every 6 months to a year, which is absolutely NOT true (I contacted the postmaster). Additionally, they don't seem to know how to use the telephone or email they've been provided to contact a business box holder, so they leave written notes in the box with short deadlines to meet their idiotic requirements. During tax season, they decided to deny services in the form of returning mail sent to us at our prepaid, contracted box. This has caused us a major headache and is seemingly a breach of contract for failing to provide contracted services. The owner should find something more suitable to do, because "service" is a foreign concept to them. Advice to other business owners- find a different store or get a P.O. Box. I would never ever trust them with a package either.

Needed to get something printed and wanted it ready when I arrived in town. Laura made it super…read moreeasy and she was super friendly! The print job looked amazing and the colors turned out perfect. A bit more expensive then I would have thought but assumed that was because we were in a small town.

Since these new owners took over this store it has improved greatly…read more So glad last owner is gone. We now have friendly our fast freindly service Back. Resident in Estes since 1989- glad this store is under this ownership; had to drive to Longmont while last owners were there. Went from negative 100 stars to 5 stars. So greatful!

The man wearing the yarmulke completely lied to me. He quoted $80 to ship something USPS, which was…read moreoutrageous because it was a very lightweight box. I asked if that was the same price as if I went to the post office and he said yes. I went to the post office and it was $40.

I had a mailbox here the last few years and these guys are amazing! Manny is a great guy and he…read morestays on top of things. They're organized and really efficient. I definitely recommend!

These guys are the best, truly- they will work their butts off to get things printed on time, even…read moreif it's a ridiculous time when your printing needs are due. They are professional, friendly, and completely badass. I won't go anywhere else now.

From the owner: We can print your Imagination.read more