I had my home unfortunately flood in my basement during Cheyenne's storm that flooded my street,…read moreyard and driveway, and then my basement. Already an immensely stressful situation and my insurance saying they don't cover it, I had to flounder to find a cost effective way to figure out how to be as responsible as possible in drying up the water and mitigating further damage. Servpro came out and gave me a $4000 dollar estimate and there is just no way I can afford that as a single mom teacher. So cue me looking desperately for big fans, and then going all around town looking for dehumidifiers. I'm standing at menards beat down morally, physically, and emotionally wondering if the $179 dehumidifier would be big enough to do what I need it to do and then wondering how the heck I'm going to store it. Then the heavens thankfully had the woman (im sorry I don't remember her name) from service master call right in that desperate moment and tell me about the option to just rent their equipment, including an industrial sized dehumidifier much bigger than the one I was about to buy. Make no mistake it's not cheap, but vastly more affordable than anything else I could get comparable to get the job done. I am usually very hesitant about businesses but I've been very impressed with service master from the first phone call. Ryan came out promptly afterwards and set up the fans and dehumidifier, was reassuring and answered my questions, and was very knowledgeable. And their fans were only $25 a day as opposed to Servpro's rental charge of I believe it was $79 for just a fan. So I am grateful to this company's professionalism, promptness and fairness in pricing. They have made a very stressful situation a bit less stressful. Great job service master. I usually do not write reviews but I had to come give kudos from my experience with this company.

They did great work, very fast and efficient! Ryan is very helpful and thoughtful in these…read moreemergency situations.

Julio and team did a great job with our repair. They're very professional, skilled, quick, and fair…read more- everything I look to for a restoration partner. Highly recommended.

I had the misfortune of having a sprinkler valve--buried six feet underground and right next to my…read morehouse--leak extensively when I turned my system on this spring. This resulted in my basement flooding. I left a message with Just Do It Restorations, and the owner, Julio, responded promptly. Even though we didn't connect until late afternoon, Julio was there to start the restoration work that very same night--on a Friday, no less! Throughout the entire engagement, both he and his crew were extremely courteous and professional, taking great care to limit the impact and disruption of the restoration work. Julio was very generous in answering all the questions I had and provided excellent guidance when he knew it would be of value. He had all the necessary equipment and expertise to do the job with a high level of professionalism. I highly recommend Just Do It Restorations and would not hesitate to use Julio and his team again.

The Alpha Restoration team was communicative, quick, and helpful. Special thanks to Jesse and Zeke…read morefor their fast response in identifying and mitigating a mold issue in our basement. They were great!

We had a wonderful experience with Alex and Zeke! They came over, demolished our master bathroom…read moredue to mold and we had the best experience with them! They were so communicative and easy to work with! I highly recommend them for your needs and will use them again if I need to!

Richard was helpful in mitigating the mold from a small leak in the basement. He followed up…read morepromptly, addressed my concerns, provided a quote, showed up on time, mitigated the issue, and cleaned the area. Thank you again.

Richard is great. My biggest concern going into this was whether I could find an honest evaluation…read moreand prevent being oversold. I just had a quick phone call with Richard where he gave me direction to save $1000 by not having to send him out. Its hard to find honesty in the world sometime. Richard is one of the good ones.

Highly recommend. Jesse really saved me in a tough time when we were selling our house.read more

We were very happy with the service. They showed up on time and did exactly what they said they…read morewould do. Answered all of our questions and the job was done on time and on budget. Would recommend.

Good price & great service. David was very well spoken and informative over the phone. They called…read morewhen they were on the way. Took about 2 hours. Got the cat smell it off my daughter's room.

Super easy to book through Yelp and a quick turnaround time to get them to my place as well! The…read morepricing seemed very competitive compared to other quotes I found online, too. They arrived within the scheduled timeframe and finished in under and hour. The only thing that was a bit odd was the guy who showed up to clean the carpets was just wearing street clothes and a hoodie, nothing that identified him as working for the company, and had what appeared to be an unmarked van. I would prefer a more professional appearance/branding for safety reasons when letting someone into my home.

They helped connect us to what we needed in an emergency when our basement flooded at 6pm.read more

We called them to setup a fire mitigation estimate walk through. They were great on the initial…read morecall and answered a ton of our questions. Additionally they have a lot of great reviews which can be hard to find for mitigators. We ended up not going with them, but it had nothing to do with their service, knowledge, etc. We'd recommend reaching out to them for an estimate if you have fire or smoke damage.

I only gave this a one star due to how we ended up and were treated by this company's restoration…read moreteam. My insurance company called Servpro to come out to our home to inspect the damage done by our water heater. They came out as soon as they could and started the drying process. It took roughly a week to dry it out. They then disassemble and trashed our bathroom vanity and counter top due to the water damage, they also cut out the areas of drywall that needed to be replaced. This completed the first stage. We were happy with every employee that came into our home. They truly made us believe that they were concerned about doing everything top-notched. We like them so much that we were set up to have the repairs done by their restoration team. When the restoration inspector, Clint came in, he was encouraging and left us believing we were in good hands. He said he would work with my insurance company and attempt to get us more money than they wanted to pay out. (Insurance did not want to pay out as much as was needed to fix all the problem areas.) About 3 week of not hearing back, I began calling Clint to see where we were. I got through to him on the first call. He asked me to allow him to advocate for us, again making us believe he was going to get the best payout from the insurance company (again...that didn't want to give us enough to cover most of the damage). This is where business turned bad. After not hearing from him again for a long stretch of time I phoned him again. Left a message and waited for his call only to be ghosted, a few days later again no call back, then again ,then again and then a fifth time. I was able to voice my concerns to 2 other employees that said they would leave a message for him also. To one of the employees I even asked if this job was still something that they were interested in and he assured me they were. After 2 month of my house being turned upside-down, I am beyond frustrated, upset and highly disappointed. I would not recommend the restoration team to anyone looking to get a job done. When a business does not call you back they are not a business worth dealing with. There are a lot of other companies willing to do the work in a timely manner or at the least will inform you what they can or cannot do.

We experienced a residential basement water issue and called ServPro. They responded quickly, but…read morethat is where good service ended. They were fully advised of the situation before dispatch, but arrived unprepared regarding equipment. They spent 3 1/2 hours here and then told me their boss had redirected them to another job. They left me "high and wet" even as a plumber was finishing up mitigation efforts. The next day they were not able to return, they just called about returning. We cancelled involvement with them at this point and spent the next couple of days removing the water manually with a shop vacuum. To add insult to injury in this scam, they charged my $1,483 for 3 1/2 hours work. Only one person was working and two were randomly supervising. Clearly an exorbitant wage for a poor result. I can only advise anyone considering ServPro to run the other way. You are about to get hustled!

After an initial experience Luke called and turned it around. Very profesional and reasonable…read more Seems like he takes care of his customers and is very responsive.

We had a flood in our basement. Chris and Ryan came out to do the water removal. They were prompt…read moreand went out of their way to accommodate us. I can not say enough about how pleased we were with the excellent level of service we received.