This staff is always friendly and helpful. They think ahead and offer practical advice on packing…read moreand cost savings. I have no complaints whatsoever and have dealt with the Mailroom for decades now. They are the first ones I think of when I have to mail packages anywhere.

The Mail Room has always provided great service. The staff is always helpful and kind. It's always…read morea pleasure conducting business with them. Other businesses could learn a thing or two from them on how to treat a customer. Thank you!

Great variety of services offered. Thus us more than just a place to send packages. Great personal…read morecustomized services

From the owner: At Postal Plus we treat all our customers like family! So you know we will do our best to take care…read moreof any and all your needs. We offer a multitude of services like shipping, Packaging, handling, Notary, Scan, Fax, laminating, passport picture, same day delivery, copying and more! Come by, say hello, and learn what all we have to offer you!

Every shipment I make is carefully handled, and all of my questions are answered. If he cannot…read moreanswer my questions, he will attempt to find out, or refer you to the shipping companies for a better explanation. I believe that their services are both affordable and convenient. It is a a one stop place to drop off your packages, instead of finding a Fedex, or a UPS location. Prices for boxes and other necessities are very affordable as well. The staff are friendly and always helpful. One never feels like a burden, and their customer service is great!

I purchased items from around the country at auction. Because of my age and health I do most…read moreonline. Because of this, I'm required to use third-party shipping companies on a regular basis. In working with Goin' Postal, I found they seemed to be knowledgeable, but was a little disappointed at their pricing structure. Prices that were higher than New York or LA. When I received the package, I found that all the item boxes were crushed. The shipping peanuts they used to protect the boxes, unfortunately applied improper pressure to the delicate packaging and caused the damage to the boxes. This has a result of lost revenue at the time of resale. In addition to the improper packing, I ended up paying for a lot of shipping peanuts that were not needed and a shipping box that was way too big. The oversized box also cost me substantially more to ship. I ended up spending $100 for something that should've cost me around $40.

They have the Nicest and Kindest People in this store! A couple of older ladies usually run it and…read moreare knowledgeable, friendly, and kind. I take all my packages there and never have a problem. I saw a couple of negative comments on there; I am guessing those people could benefit from therapy because this place is awesome.

Tried to return a package that had a pre-paid label. When asked what was in the package, I told the…read morelady that it was a holder that hooks onto a belt. She inquired what it was used for and I told her that it was for gun parts. She refused to ship it for me, although it was not a gun, it was not even bullets, it is a holder made out of material. She said they will not ship anything to do with guns! See the photo for the scary cloth pouch that they will not ship.

When I entered this UPS store I was immediately disheartened to join the very long line that went…read moreall the way to the store's entrance. There appeared to be two staff members working, helping people at the desks secure and pay for packages. You know how it usually goes when you see this sort of situation -- the employees, even if well-intentioned -- are sluggish, everyone gets disgruntled, it's a frustrating experience for all. HOWEVER! At this particular UPS store, on this day, I was immediately impressed with how fast the line moved but especially with the employees. They were efficient, kind, and highly competent. 5 stars and props to this store for running things so very well the day before Thanksgiving.

The UPS store on Weems Ave shipped a small additive manufacturing system I make to Massachussetts,…read moreand it arrived with visual damage to a main power switch that made it inoperable for the customer. It was insured for full value, and the damage required it to be shipped back to me, repaired and retested, and then reshipped to my customer. The Manager at the store fought me all the way, and the UPS Capital insurance carrier refused to pay for the damage and the cost of shipping and insuring the system from and then back to my customer at a net loss to me of ~$2000.00 plus my time. Based on the way I was treated I will never use this store again.

My mailbox bracket snapped when the post was hit by a truck during the snow storm. I researched and…read morefound a comparable bracket from Midatlantic Mailbox Inc. I ordered Premiere 3" St John Scroll Mailbox Bracket for $101.22 including shipping to my place. Once I replaced the broken bracket and attached the mailbox to the post, I went to place it into the hole that was prepared in the ground. When I placed the entire post/mailbox assembly into the ground, the stress of the placing the post into the ground snapped the bracket the same way the old one broke when the truck hit it. When I reached out to the company for a replacement, I was told that it was the installation error by not using the mailbox support/bracket and it wasn't designed to hold my mailbox that is heavier. Nothing in the descriptions of the product showed any limitations on weight and when you actually look at the design, you can see how flimsy the design is. Look at the photo and make your own conclusions. If this bracket doesn't even hold up to the installation of the post into the hole, this will not last. Do yourself a favor and avoid this product as well as this company. They don't stand behind their product and blames the customers if anything happens. Do not support this company. Avoid as they will not help you.

Dear Anne, I called…read moreabout 2 weeks ago to order a part for my mailbox. I am writing today to express how thoroughly impressed I was with all the folks I dealt with at your company. I spoke with Brandon on 11/16/20 where he walked me through ordering the part. Extremely willing to assist. Professional. Knowledgeable. Thorough. I called the next day to request confirmation and tracking info and was told that Brandon was unavailable. Lora answered the phone and immediately offered to look up my order and help get me the info I needed. She found my order right away, emailed the info to me and I was on my way. Again; extremely willing to assist. Professional. Knowledgeable. Thorough. Today I called to get the email address of the boss (you) and Lora and Brandon. I left a voice message initially. Marlene called me back promptly and gave me the info I requested after I explained my intention to write to you. Again; extremely willing to assist. Professional. Knowledgeable. Thorough. And kind enough to tell me a little more about your company. Certainly, if I ever need a mailbox or parts, or come across someone who does, I would highly recommend Mid-Atlantic. Too often we complain about bad service. Rarely do we acknowledge great service. THAT, was great service. Thank you.

Very friendly person behind the counter. Who laughed at my corny jokes. Much help given when I…read morewanted to best option for my parcel. Best option wasn't necessarily the fastest for me. The place seems to offer everything you would need to ship or manage a small business. Handy for lace to pick up supplies without going into Fredneck. As for the person bitching about the clerk wanting to do the photocopies for them. That's called customer service, and I doubt the clerk would read their love stories:)

When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of…read moretheir way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.

this location just can't get their self service printing center together. which is terrible…read moreactually because it's the only one around. I think they know that, know they have folks bent over the barrel, and just don't service the machines regularly or properly. They currently have two machines, both are down. No plans to fix. Ordering copies takes days. Slow, inefficient, chronically broken self serve machines.

Big fan of this location for a variety of reasons. I can't really say that I come here to buy…read moreprinters and computers and whatnot, but in terms of the printing and marketing departments- they are so very helpful. Their manager Arlean is very helpful and always taking care of our orders and designs in a timely manner. I have been using this location for YEARS. Arlean and the gang always get our orders out quickly and to the level as we have created them. We have had printing, business cards, lamination, posters, coupons, and pictures and designs created and printed here forever. In terms of the rest of the house, there are several employees who are very lacking- and sometimes very awkward, but in general I always get taken care of with the printing department and the gang! Very highly recommended!