My MIL uses your shop very often. She always is happy with the service and friendliness of the…read moreassociates.

They are absolutely the worst delivery service they don't care about delivery your package on time…read morethey don't care about the condition of your package and to contact them is a waste of time cause nobody takes accountability for nothing just the worst.

I had my passport photos taken at the Postal Annex. The staff was helpful and patient, which I…read morereally appreciated as I have some mobility issues. This is a wonderful alternative to the typical post office and I will use them for all my postal needs in the future.

Excellent service. Second to none. Polite staff. Definitely will recommend to friends. Best mailing…read moreexperience. Dyuti was great help. Amita Desai

Convenient place especially if you are like me never have stamps at home anymore. I had a large…read morecare package to send to my BFFL so I just put items in a box. The clerk at the store was so helpful she gladly labeled and posted my package. It's a great gift shop aa well, cute cards, baubles and treats. I'm so glad they are close by its easier than USPS.

I have been in this place several times now and the staff are friendly and helpful. Sometimes there…read moremight be a line but it moves quickly. People are so nice, it is worth the wait.

I came to Postal Annex to get a document notarized. I showed the clerk my ID and gave her my…read moredocument. She refused to notarize it because she said I didn't sign it in front of her. While that is ideal it is not an absolute rule if the person who has signed is in your presence and has presented a valid ID and stated that it is heir signature. I know this to be true because I am also a North Carolina notary and have attached the statute. She didn't offer to make another copy of my document or assist in any other way. Beyond the clerk being difficult expect high prices and to be greeted with a phony smile. Just go to the UPS store if you have an urgent matter and don't have time for games.

Cant say enough about this business or the people working there. Whether I am there for personal…read moreor business reasons they are ALWAYS extremely friendly and helpful. They have a lot of interesting items for sale that are outside of a normal postal location. I found some really great gifts for my nieces birthday. It was so easy as I was able to purchase and mail all on the same visit! From a business side they have assisted me greatly with specialty printing, mailing and a PO BOX. THANKS POSTAL ANNEX!

I had not only the beat experience I've ever had with a shipping company, this was one of the best…read moreexperiences I have ever had with any retailer. The service was outstanding. James and his wife are great. We got a better price than ups for a move of many large boxes. I highly recommend that you support this local business.

From the owner: Packaging and Shipping services Domestic & Worldwideread more

Friendly staff that are always helpful. No high pressure for your dollars, just straight forward…read morehelp.

What a wonderful place. The lady who runs it is SO KIND and helpful. She helps you figure out the…read morebest way to ship or mail your items. Also great photocopy rates. Highly recommend.

I visited this postal service location today with my two daughters to ship a business package. It…read morehad been about two years since my last visit, and I fondly remembered what made this place stand out: the owner's friendly Great Dane and another dog (whose breed I'm unsure of). They were such a delightful pair--the Great Dane was especially calm and welcoming for its size, adding a unique, joyful vibe to the experience. Excited for my daughters to encounter them like I had in the past, I asked upon entering, "Where are the puppies?" I was met with silence, followed by a sharp response: "We put them away for the day." I tried to keep things light by saying, "Okay, well, hi--how is everyone?" but received only a curt "We're good." I waited in line quietly until a young lady assisted us. My daughter, overhearing, asked about the puppies, and I explained there was usually a Great Dane and another dog. That's when a male employee interjected harshly: "I had to put the Great Dane down--you should be careful with what you promise." I was stunned, both by the rudeness and the sad news. The female owner then clarified that the dog had MS and could no longer walk, which explained the decision. I truly apologize for unintentionally reopening that wound; I had no idea, given the time since my last visit. A lot can change in two years, and I understand the pain of losing a beloved pet. That said, the tone and delivery were unnecessarily aggressive and off-putting. I simply wanted my daughters to share in the positive, dog-friendly experience that first drew me here for my business shipments. Unfortunately, the vibe now feels cold and unwelcoming--the energy is gone, and without that unique niche, there's little reason to return. I'd recommend others take their packages elsewhere for a more pleasant interaction.

Bulldog Express has been consistently outstanding every time I've worked with them. Their team is…read moreprofessional, reliable, and always goes above and beyond to make sure everything runs smoothly. Communication is clear and timely, and you can always count on them to deliver with care and efficiency. Whether it's a quick pickup or something more complex, Bulldog Express handles it with the kind of service that sets them apart from others. Highly recommend them to anyone in the Garner area looking for dependable and friendly service!c

Stopped in here quickly to bring an Amazon item that had to be returned. I was greeted as soon as I…read morewalked in, and they were quick to help me. Since I haven't had to return something from an AMZN order in a long time, I didn't realize some places let you just bring the item -- no box or label needed. This is one of those places! I still had the box so they used that in my case. Very quick and easy. The store looks like it has the usual UPS Store amenities such as mailboxes, supplies, printing, and shipping.

This is the best UPS store in the nation, I will standby that statement all day every day. The…read morestaff here, amazing people, really have a connection to the local community and not only that, they are efficient at what they do. Accurate, friendly, professional, yeah very welcoming and inviting. You definitely feel like you're part of the family. Junebug and I both salute you!

Staff is very friendly and helpful. They helped me successfully resolve an issue that I was having…read moreshipping a product. Packaging supplies prices are very reasonable.

Overall a solid business. Extremely convenient to have such a one stop shop for all your shipping…read moreneeds. It's especially convenient for drop offs and bringing in packages so they'll compare prices between carriers for you. They also carry a solid supply of shipping materials that you may need. The staff is also always very friendly, but at times may not be the most knowledgeable, this is usually ok though as they'll consult one another and get the necessary information. However, last time I went I was using a flat rate usps box and when I handed it over I was quoted twice the actual price, I know this for a couple reasons, the first being that it was a flat rate box and the prices are published. The second being that I just kind of said I'll think about it and went to the post office down the road who shipped it for the actual price which was literally half what the postal annex worker had quoted me. Now I'm not sure why their price was so high for the same carrier (usps) other than assuming that he did not quote the base price and instead quoted a price with add-one like insurance, tracking, etc. without asking me. Overall though I have always had positive experiences, and would still highly recommend, just would warn to be a little weary and ask some questions about specifics.

They have a self serve returns scanner now!!! I was out the door 20 seconds after I came in…read more I have been coming here for years though, and the service has always been fast, polite, and accurate in the past.

Go to a different location!…read more The UPS store on Falls of Neuse Rd. Closes at 6:30PM when the other locations are open till 7PM There's always a long line at this location and parking is not the best. Customer service could be a lot better. I suggest the Strickland Rd. Location.