best customer service I have ever received at a ups store. excellent experience With their team. We had a huge project and they helped us a lot. read more

Friendly customer service. Informative information provided while I completed the fingerprint clearance card process. Even though it was busy I was seen in a timely manner. Everything was handled with care. read more

Too many people not enough cashiers. 1 hour wait is ridiculous. Long line inside & outside. read more

The UPS Store - More people standing in outside line. - Printing Services Near Me - Tucson, Arizona

I ordered something that was delivered by UPS looking like it had been thrown out of the back of the truck, but the UPS store tries to say that they are a 3rd party and have to charge for a hole in the box that was there when it arrived. Yes, I will hold a franchise to responsible for the parent companies actions. read more

This is terrible!!! Called them, they picked up and left me on hold for over an hour. Called back several more times and no answer at all.

Only one guy working but I was basically in and out! I was waiting for the store to open longer then I spent actually doing what I came to do which is good read more

excellent service Evelyn ..thank you for helping me with notary and paperwork. David c

Y'all need to take the privacy of your customers into consideration. I'm not sure why they asked me to give my name and address out loud in front of a line full of customers when it's written on the box I handed over to the employees. He could have just silently read and typed the info into the system. Same for my phone number. It's 2018, security matters. read more

Since my last review I have used their services multiple times without any issues. Employees seem nicer and willing to help.

The worst place ever ! My wife got a vanity from them at the bigger location on Silverlake so , we went home to build it and it was completely broken , I Went to the closest one near me . I asked a employee about shipping it full detail and the women said was no problem . I brought it in just for the other employee who was male and was very rude to my wife telling he couldn't do it without make another return on amazon to do it . When I was just told it was completely fine as long as it wasn't worth over 1,000 . Guy had the shittiest attitude! Fuck this place ! Go to the bigger store don't waste your time ! read more

A bunch of dolts work here. Don't expect friendly service or a strong work ethic. I should have walked out the second I picked up their vibes. Went in to get my passport pictures taken. The first employee didn't know if they offered that service. The second employee took my photo with her cell phone, didn't bother showing it to me until it had been cropped and I asked to see it. When I did see it, I asked if it could be redone (I don't expect perfection from a passport photo, mind you, but I will have this for 10 years) They all just stood there, blinking at me. "Hello...?" I asked, not sure if anyone heard me. The woman with the half-buzz cut stood there leaning behind the counter, arms folded. She nodded toward the woman with the cell phone as if that answered my question. The cell-phone woman acted like it was a huge inconvenience but took my photo again. She showed it to me. "Looks the same," she said, bored. I considered walking out. Maybe I should have. They didn't thank me for my business, and I didn't thank them for the crappy photo. Will not be coming back here. read more

After the Gem Show, I went to this location to ship my purchases back. I had bought something for a friend as well. Using my UPS account, I printed out 3 labels at the store. Two were going to me and the third to my friend. One to me was already sealed and the others had to be packed. When they packed the packages, the labels were switched. Only when they arrived did we realize the mistake. I called the store and they gave me the runaround. I called UPS and they said it was a franchise and I had to deal with the store. I also spoke with a UPS manager who said he would also talk with the store manager, Jay. Two days later, I got a call from the UPS manager telling me to expect a call from Jay. All I wanted was to be re-imbursed for original shipping. I would pay to get them to proper addresses. Jay did call and was very tactless in telling me that it was a matter of he said, she said and that he had no intention of re-imbursing me. He implied that I made the mistake. Since the boxes were very different in size, I would not have been confused. It happened in the packing room which was out of sight. I might add that the store was busy. With so many UPS stores in Tucson, go to a different location. This team is shoddy, makes errors and doesn't own up to their mstakes. read more

This UPS store has gone about and beyond for our business needs. They are efficient, fast, and straight to the point. We use them multiple times a week for a few years now and have never had an issue with our service. Jeff and Shannon are the main employees we speak with, and they are always helpful. This is a busy location, and they have always found a way to make sure our transaction requests are completed 100% of the time. read more

These people are the best! Been a box holder for 3 years, they're very accommodating and attentive. We spend winters in Mexico, travel here to pick up our mail. read more

Stay away!!! There are plenty of other locations in town that handle customers in a much more friendly and professional manner!! These store are individually owned and operated and this location is definitely an example of the downfalls of that. Every other location I have been to has been a pleasant experience. This location is definitely the exception not the norm. Avoid! This type of service will have me choosing fed ex next time!! read more

Very good service, always. Been using as remote delivery service for our business for 4 years and always treated to excellent service and thoughtfulness. read more