Can't help me track packages lost by fedex... Can't help me track packages lost by fedex... read more

Needed flat rate boxes to ship items to another state for a business. Incredible they would only offer 2 boxes stating they only have four and that they take, "two weeks to get the boxes". I asked if I then go to several different stores to get an adequate number of boxes and he stated yes I guess so. Apparently It's a ship center that will not help us ship. I'm blown away and will use a different service altogether for our businesses. I'd happily purchase boxes if that would help but given the rigid stance and lack of customer care I simply cannot support and will pay more elsewhere. Customer service should matter. Not sure if this is a supply chain issue or what but you need to explain to your customers why they can't use your one rate boxes. read more

FedEx Office Print & Ship Center - FedEx truck outside of FedEx office at this location. - Shipping Centers Near Me - Tucson, Arizona

Really superb- had an emergency come up and missed delivery of 3 packages, they went the extra mile and held onto them for me longer than required. A+++ Super friendly and would highly recommend. read more

Phenomenal service and an awesome vibe in this location. Big shoutout to Brent for just being an awesome individual and employee of fedex! Great job brother ! read more

Service requested. Employee was very helpful. Great experience. Employee went above and beyond.

Thanks to the knowledgeable and friendly staff, this FedEx location has become our go-to. Recently, we wanted to do a book of our late daughter's favorite recipes. Right out of the gate we realized we were a bit over our heads, but Brent saved the day and our sanity. I can not begin to say how friendly, helpful and professional he was from beginning to end. We were extremely pleased and have received many compliments on the book from family and friends. read more

Abby did an awesome job assisting me with an emergency need of business cards. She listened, had helpful suggestions and helped me calm down from a stressful situation. My husband referred me to this location because service has always been great. 5 STARS read more

very grateful for the help I received today. amazing costumer service from this location. (7301 TANQUE VERDE RD TUCSON AZ 85715) will definitely drive to do my business here rather than closer locations. read more

Great customer service! My husband went in and needed hundreds of documents printed, Fes was able to help him minutes before they closed on a Friday night! This is the type of service that you can't teach, and we were grateful for the help. Thank you, Fes! read more

I send my printing by email & pick up they are very efficient by the traffic light easy access . FYI they have no photo for passports said waiting along time for repair? Went to Costco 4.99$ passport photos but spent 20$ while waiting read more

FedEx Office Print & Ship Center - Friendly , efficient , professional fed ex Tanque verde - Shipping Centers Near Me - Tucson, Arizona

I always come to this location because of its great customer service. Fez is a great worker who is always happy to help and is really friendly. This employee deserves a raise and is the best representative of FedEx! Thank you for your help! read more

I came here to print several dozen documents, and chose this location since it was near my meeting place. They were very expensive, and due to be distributed to an important client of mine. While the order was fulfilled quickly, I asked that they be stapled in a specific way. The person who make them did not follow the directions that were written in the order, nor did they make an attempt to contact me to clarify. I had to spend some time stapling the papers together myself with the aid of someone else. To his credit, they refunded me partially for the inconvenience. read more

The staff are super friendly and enthusiastic. I've been here several times with different shipping and project needs. They're efficient and make sure you're taken care of. The store is clean and I feel safe since they require masks. read more

The staff were extremely helpful and went out of their way to meet our timeframe and make the printing job for our father's memorial service. Great job & great staff!! read more

This is my go to place for all shipping needs. They are so friendly and courteous and always exceed my expectations. I've sent several items via ground that have arrived a day or two earlier than I was promised. read more

This location used to be very nice and accommodating. Went in today and was treated poorly. My daughter left her purse in Tucson and I was trying to mail it back. The counter person tried to say cold medicine was cigarettes and wouldn't mail it because it had $30 cash in it. I am her mother and didn't even go through her purse. We should not be treated like this in America. read more

No hate on the employee but fed ex has to be the worst delivery option possible its so unbelievably horrible i payed for express and its in my city but its been delayed 4 days now and i cant even pick it up the box requires no signature but for some reason he wont fucking leave it at the door? It makes no fucking sense why he wont leave it at the fucking door like the instructions say to do simply the worst place to send or receive packages read more

I came in here this afternoon to make copies for work and send a small package. This is my second visit to this location and I have to say the customer service is spectacular! The first visit the woman at the counter offered to make copies for me. This visit I worked with the store Manager I believe his name is Brent and he totally impressed me. He was absolutely cheerful and energetic with me as well as all the customers that walked in the store. He was professional, knowledge and showed urgency to move everyone through quickly. Although, FedEx is expensive and I usually use the post office to send packages I didn't mind giving this store business. It is infrequent to find such a high standard of service. read more

FedEx Office Print & Ship Center - Shipping Centers Near Me - Tucson, Arizona

I had a very pleasant experience at this FedEx center. The staff was friendly and gave me honest advice about how to get the best rate. I will be back. read more

Poor service from one employee who simply does not communicate with customers. A simple I'll be with you shortly or i'm going to finish up with this customer 1st because she was waiting would explain and defuse a lot of unnecessary confusion. The tall guy was very helpful . See him instead. By the way, I had to go to another Kinkos because they didn't have 12x18 in stock read more

Chioke is a wonderful employee here at this FedEx location! He!s always got a positive, willing to help and professional attitude towards every customer.. It's always nice to be able to count on an easy going and fast professional job from FedEx. We come here often to get our needs met with expertise and friendliness. We recommend this location for all your shipping needs and more! read more

FedEx Office Print & Ship Center - Shipping Centers Near Me - Tucson, Arizona

See all

Vista print did not come through on a printing project that had a deadline. I called this FedEx, explained my dilemma and the employee, Gentille, was empathetic and able to solve my situation--and she did it in a couple hours! I was even running a little late and she gave me the cards a couple minutes after hours on a Saturday. I don't usually write reviews but was so happy that my situation is fixed that I felt compelled to write one. I recommend this location to anyone who needs any printing or shipping services! read more

I started out at the Fed Ex on Broadway to print a couple posters of family for my mother's funeral. The assistant manager was not friendly or helpful. Unlike my previous experiences with Fed Ex stores and staff. After I left I realized I was on a timeline and emailed my files to print. I paid the total in my Visa card over the phone. When he called me back he said the prints were ready but pretty grainy and pixelated. The cost of $107 did not seem worth the quality he was describing so I cancelled the order. He then told me he couldn't credit me without me coming to the store. When I questioned that he "checked" and then said he could. It was an overall very upsetting experience especially with my mothers recent death. He was unfriendly and unhelpful during the whole experience. In a panic to get the posters printed, my brother and I went to the Fed Ex at 7301 Tanque Verde. What a difference! We were immediately welcomed into the store by Brent, the store manager. He proceeded to give us over the top excellent, friendly, helpful service. His desire to make sure everything was the way we wanted was apparent throughout our visit. I cannot recommend Brent and his team more highly. He has literally made a very difficult time easier and our Mother's family and friends will get to enjoy the beautiful posters he made for us. Thank you Brent! read more

After yesterday's experience with poor customer service I doubt I will ever return to this store. I'd called beforehand to pay for some Fedex boxes and ask that they be dropped in my trunk so that I needn't risk going into the store due to age and pandemic. Oh No, I was told by Josh, they couldn't possibly do that: You must come into the store to make the purchase; we don't bring items out to you. I haven't been into a store in over a year. When I purchased boxes twice from this very store over the phone within the last 9 months, they were brought out to my car trunk (about 15 feet from the counter inside). I called another Fedex store in Tucson who were happy to accommodate me. I don't know if this is a problem with the store or with their hiring of the incompetent, but this store gives FedEx a bad name. read more

Excellent customer service. Had to drop off a pre-labed package from Verizon and although the box Verizon supplied was FedEx, I hadn't noticed that the label was for UPS. The young girl working greeted me as soon as I walked in and was very friendly. She must've dealt with this before because she informed me of the difference in label before she even made it over to the box. She immediately explained where the nearest UPS was and advised the hours she believed they were open (and she was right). This girl was great. Unfortunately the UPS I had to go to was horrible. I'll stick with FedEx. read more

the experience was great. no matter what day or what time of day i go, Fez always greets you, has a smile and gives GREAT customer service, ALWAYS. he truly knows and shows his outstanding customer service skills. i've been in line waiting and i see how he treats everyone the same. cordially, respectfully and again, with a smile. doesn't matter the age of the customer either. in this world of declining good/great customer service, it's a pleasure to be helped by someone like Fez. he is a keeper for sure!!! KUDOS to him for giving wonderful customer service, every time. please make sure he sees this comment because he deserves to know how he made me feel as a customer. i will return to that location and i really hope i get him again and again and again. THANK YOU Fez for being there and making me feel good about using FedEx. i would say he should be a trainer, but what he does has to be within you. if it isn't then it doesn't matter how much you're trained. you just won't get it. thank you again for having Fez at this location. much appreciated!!!! :) read more

Swung by to mail a box for my wife and was immediately bombarded with reasons that they couldn't mail my package, zero solutions. It was even insinuated that there may be drug paraphernalia inside my box. Feeling overwhelmed, I immediately left and went to the post office, where I was treated more like a customer. read more

I'm not the most computer literate person in the world, and I needed to print a form for a potential employer. The associate working at the time, Brent, was extremely helpful and diligent. I couldn't have been happier with my experience. I would definitely recommend coming here if you're in need of any copies or printouts. read more

Costumer service was horrible. Middle aged Caucasian woman was snarky, short, and just seemed put out that I shipping a package via FedEx. No greeting when we entered. Slow to the counter (we were the only patrons). Short curt questions and questions about the package. So bad that we waited til the evening to write this review. Would not put it past her ( do to her attitude in our interaction) to make the package "disappear". Last time we will be using this Fedex. Rather drive to ANY other location due to her lack of costumer service. read more

Need something printed quickly and inexpensive with friendly staff then go here. They can even print blue prints for homes. Located in an outdoor strip mall. read more

These guys take great care of all of my copy / shipping needs. They are great! Wouldn't think of going anywhere else.

Customer service needs some serious work at this location. Chioke is the only one worth talking to.

Great service, nice employees, courteous, patient, and kind. Can't say good enough things about them!!!!

Sent a package 'overnight' to my accountant. 2 days later they told me they still did not receive it. Called one of the reps at this Fedex location(Shanti). She was totally rude and snarky with me, which is pretty outrageous considering they screwed up(tracking confirmed the package was late). read more