I experienced excellent customer service! On July 28, 2023 the woman agent was extremely helpful, professional& friendly. I was not able to access info on my phone to have printed so she stepped my thru using her own private hotspot wifi & voila' it worked. I was able to get my documents printed with the help of this nice woman. Thank you! read more

They don't deserve a rating at all. I have never encountered such rudeness and lack of customer service. There were 3 employees working, okay 2 were waiting on customers if you can call it that. They stood around looking everywhere but at the line of customers, trying their best to ignore having to wait on anyone. There was no greeting, just a motion to a scan bar that I guess she wanted me to produce. I wasn't even sure she was alive. Absolutely the worst, these employees should find other jobs that don't require interacting with people! read more

One star is more than they deserve. The attitude and rudeness trickles down from the manager. She is completely incompetent to be in customer service. We had a package damaged in transit; went to the store to file a claim. After leaving all the information there that she requested, we never received a call. When we called back, she simply stated our claim was denied. No information, no paperwork, no nothing. We confronted and seeking an explanation, she stated it was only covered if the package was lost, and not damaged. Mind you, we insured the package for $4,000 to cover the value of the item. Since the item arrived at it's destination, no coverage. I later spoke with UPS directly, and then informed me that she was inherently wrong. Through this entire encounter she smirked at us, answered my questions with "yep" and "nope", never once apologized for our awful shipping experience. She should not be employed at this place because she is entirely incapable of any sense of human decency. Ship somewhere else. read more

These are the rudest people I've ever encountered and their prices are much higher than the PO. Sick of these women's attitudes.

Ordered a package was supposed to come today got sent to wrong location says coming today still never came every time I ordered and UPS was the shipping department it would always go to the wrong town when it was supposed to come on the same day very disappointed now I have to wait till tomorrow to get my package hopefully otherwise I'LL GET MAD!!. That's all. :) read more