I was traveling through Mattoon and I called The War Zone to ask if they had a specific card I'd…read morebeen looking for. The employee seemed to think such an question was beneath them, as they told me I had to look it up on their TCG player site. Yet, they didn't give me any info on how to find their page. I was driving by the next day and thought I'd give them a second chance. I stopped in and they again refused to be of any help, only directing me to their online TCG site. I am so glad this is not my local game store! Terrible customer service and an absolutely shameful embarrassment to the gaming community!!!

Very good place to purchase what ever you need, prices very competitive the help is wonderful and a…read morelarge selection, My first time there was greeted very well and they were extremely helpful with my problems, I highly recommend them

From the owner: The Rc Shack is a Hobby Shop. We carry Cars/Trucks/Planes/Boats/Trains & Helicopters. We also…read morehave an Indoor Race Track for RC Cars/Trucks.

Horizon has an incredible selection. I've ordered products, received them very fast and had no…read moreissues. I've also had a recent experience where a defective part caused damage to product. Support was relatively timely, and very helpful. I supplied the requested information and my transaction was made whole and 100% satisfaction very quickly in the end. Horizon is a great resource.

Ordered 2 remote control trucks for Christmas gifts. They were EXPENSIVE. Worked for a couple days…read moreand quit. Contacted company by email. They were not willing to do ANYTHING to help. Brought to local hobby shop and spent $25 on new batteries and Horizon Hobby would not cover the cost. It is impossible to contact them and actually talk to anyone in person. We thought we were ordering the the actual Axial company but the orders were filled by Horizon. Do NOT use this company for ANYTHING. They take your money but do nothing to stand by their products.

Fuck this business they will steal your money and sell you rc cars tha don't have everything with…read morethem they charged 470 for a traxxa rs 200 that was missing the manual the 23 s3 gear the little tools and the booklet I have never meant such a bad experience

Some other RC cars or planes are about 100 bucks but they're really good and the service is…read morehonestly pretty good I guess I've been there before maybe not go back because the prices are not really good they're about 125 bucks but hey, some of those vehicles and some of the planes are really good but the service is honestly pretty good But the but they recommend the monster truck wheels for my RC car because he said it was good because since it's like a monster truck

Reasonable prices for architectural supplies, Convenient location and store hours for UIUC…read morestudents, Friendly staff! Happy to have Blackline Supply in the Champaign community.

I seriously don't think I would survive without this place. As a UIUC Architecture student without…read morea car, Blackline is a saving grace. They have some of the best customer service I've ever experienced and are always willing to help you figure out what will work best for your projects. On top of the student discount and already fair prices, they're always helping you get the best bang for your buck when they could very easily pray on the ignorance of undergraduates. Their selection is outstanding and I'm always able to find what I need. I can't give enough positive praise to this place, and it helps to know you're giving your money to such a well ran small business!

I live on Maui and cannot get supplies for models - particular landscaping material - so I have to…read moreorder online. I found Advantage Hobby via a web search and have placed two orders so far. I'm very, very happy with their service. The communication has been so good that I am actually on first name basis with the person in charge of shipping/billing (Hawaii is always different). My only concern (and why I didn't give the absolute highest rating) is that for some products, there are no photos or descriptions. I was surprised to see that another customer who had the exact opposite experience as I had, and I have no explanation for why this might be. Maybe they made a change in staffing? I don't know but I'm very happy. 12/27/12 update: Placed and received my 3rd order and it's still great.

With sales suffering across the board in our hobby, I thought I'd once again, place a large stock…read moreup order for some UltraCote......20 rolls in total for future build projects. Advantage Hobby advertises "Free Shipping on $59 order". With $349.86 in my cart, I check out, and the shipping charges were $9.99........(what happened to my free shipping?) I find an exclusion clause that says "Orders over 5 lbs subject to shipping charges".......so I delete items until the shipping charges go away, but still qualify for free shipping by exceeding the $59.00 minimum. I place (4) orders, each consisting of (5) rolls of Ultracote. (Total $349.86) This morning, I receive an email from Advantage Hobby: "We will notify you when your order is ready to ship. And at that time what the Shipping & Handling charges will be. Have a good day." My reply: "These orders qualify for free shipping......otherwise, please cancel all 4 orders. Thank you." From Advantage Hobby: "Your orders will be cancelled and your form of payment refunded as soon as possible. Have a great day! Sandy" My Reply: "Sandy, so, you would rather lose a $300+ sale, than honor your advertised service? Wow." Advantage Hobby: "You speak of honor, you know as well as I do that you placed 4 consecutive orders to avoid Shipping & Handling charges. Sandy" My Reply: "Yes, and there is NOTHING wrong with doing so. I will let the RC community know about this transaction. If you want to honor these orders, group them into one shipment so YOU save on shipping 4 separate orders, I am ok with that. Otherwise, this will not reflect well on your end." 11 minutes later, all (4) of my orders were canceled, payment refunded, and no further messages from Advantage Hobby. What a complete waste of my time. I will take my business elsewhere, where the advertised are honored.