Beautiful complex! Staff is extremely friendly and…read moreresponsive. Sydney did an outstanding job walking us through the application process, securing our contact and making sure our move in was flawless. Thank you! 5 Stars all the way!

Lakecrossing is the best place to live in Gainesville. The luxury apartments are beautiful and well…read moremaintained. The cost is a bargain for the beauty, amenities and security. I have been here 3 years now. The staff our all excellent and kind and friendly and caring. Drive through the complex and you will see how peaceful and garden like it is there. Also the security gate and security presence makes it a safe place for everyone to live there. They just refurbished our beautiful pool and several other parts of the complex. Come on in and talk to the management team. See how easy it is to apply and choose a beautiful unit here. Everyone treats you like family. And Terri our manager is just awesome.

The front office were always very helpful to us and I give them an A+; however, we did have…read moreperpetual problems with a toilet and it took almost a year to resolve getting it fixed. Be careful when you move in to report everything and take pictures as we were charged for cleaning as apt was not left in rent ready condition, but we left it in much better condition than how we got it as we had to clean for most of a full day with all the dust and grime. The also charge for little bits and bobs that seemed petty to me. Bottom line it is a quality place to stay albeit pricey, but you need to be on top of reporting issues with them. I would rent again with our eyes wide open to these things. Overall with the property management side I would give the location a B.

The only responsible rating I could give this place is 5 stars. Since my partner and I have moved…read morein in July, the place has only gotten nicer. I always like how they clean and fix things--it's a sign a place is willing and able to improve. The updated 2b2b is great for what you pay for, and it often doesn't even feel like an apartment sometimes. The gym itself is worth a great price per month because it's amazing and always well kept. Basketball courts, car wash, and pool are also good to have, too. The staff at the front desk and the maintenance crew is so friendly. I've never had issues with the people here. I had no choice but to extend my lease! (P.S. you will also have frog friends while living here)

I absolutely love The Bartram! The staff is so caring and helpful, my apartment is beautiful, and I…read morefeel very safe here. I love the amenities especially the beautiful pool and gym. I feel like I live at a beautiful resort!

We are looking to move to Gainesville. We love the floor plans, Especially the Magnolia (large)…read morebecause of the walk-in shower. The sales staff were great, Bianca gave us the tour. Bartram has amenities and looks like a resort. We are going to get on the wait least.

What a beautiful and cute place. This is where my son stayed for a long time and very happy with…read moreall the service they provided in here. They have an ample parking lot and a basketball/ tennis court. Great location.

The place is 2 miles from campus so it close enough where it's not a long drive and far enough so…read morethere is always room on the bus. Service is quick. Maintenance always knows what to do. The maintenance guy even taught me some stuff about home repair while he was here. Compared to on campus housing, this was the cheap option and had good quality along with friendly neighbors, available gym/pool/basketball court/tennis court, and helpful staff.

No complaints here surrounding communities don't offer the same amenities. Parking is available as…read morewell as visitor parking which is hard to find in this area. The amenities are great and being updated constantly and maintained. The staff are very helpful and pleasant to work with. the location is great and feels like hotel increasing the safety of the property. great community events and a great place to live!

Illegally had expired fire alarms in unit, that expired all the way back in 2017! Took them over a…read moreweek to replace once it started chirping. Amenities were nice until they broke, gym A/C was in the 80s for weeks, hot tub was closed by health department, weight room floor had huge gaps in that were major tripping hazards for months. Absolutely not worth the rent. Units themselves are not special, poor insulation meant I could hear neighbors cooking, talking, using bathroom etc. Guest parking is annoying and they contract with a very aggressive tow company. The location is great at least.

We came in for a tour of the property since we are moving out of an apartment in the Duck Pond with…read morea property manager who also manages dorms at UF, and this makes us dead last in getting repairs. The Retreat is a beautifully maintained property with updated amenities. The staff member who gave us the tour took the time to address each of our many questions. Our history of renting in Gainesville has exposed us to many poor landlords and a dread of moving. She was extremely professional and we appreciate her understanding our concerns.

We came in for a tour with Dawn and I was very impressed by how professional , kind and pleasant…read moreher and the staff was. This property also has a doggie park which I loved. Definitely check this property out if you are looking for safety, luxury and a pleasant front office. Thank you Dawn!

My tow college goings kids lived in this apartment complex for the last few years…read more 1) On the last month of every year lease they are always charged a hefty utility bill even though the apartment does not utilize any utilities because of the kids being home for summer. 2) Carpets are dirty with no replacement or cleaning. 3) Airconditioning and water heating in the apartment units are defective. 4) Internet sucks. 5) Very bad customer service The only service this apartment provides to its young tenants to rip them off

They are sth they took a full month of rent and they don't want me to move early even i asked to…read morepay extra they just saying no. The Appt is not ready even i called early this year to notify them but they gave me the feeling as the reviews said they are money grabbers all they care about taking only money and say NO. I paid all the installments, Lease fees, utilities and I paid full month!! I don't know why! As i am moving after Mid of month.. I'd no issue about that and i offered to pay extra! But when they say just no now i have to be wondering why i paid for sth i am not even there!! PLUS they not even helping or giving an attitude that they care about their residents. Or prioritize the things.

I want to write about how excellent the leasing staff are. From the time I applied till the time of…read moremy move-out, the process was very smooth. The staff is very friendly, professional, consistent, and transparent. Whoever created this team of professionals did an awesome job, it says a lot about them. The amenities are the best. Before moving to Gainesville, this apartment complex is the only one that has a pool that is 9ft deep, there are two tennis courts, racquetball court, basketball court. This is a very quiet and active community. You will find a lot of residents walking and jogging around the property. My neighbors were always respectful. There is ample parking that is free, you don't need a parking pass. The community garden is a plus. The apartments are affordable.

I lived in this apartment for almost 3 years and now regret every single one. When I first moved…read morein, the floor was dirty, there was a large crack in the back of the building where ants festered (still there), cracks in the bathtub upstairs, and many stains on the plastic wood flooring. Despite this, we cleaned the apartment and made do. After our initial request to have the tub fixed, it took almost a whole year for maintenance to show up. The only reason they showed up was because I threatened to not renew the lease. They painted over it and sanded it down while we were still in the building making us breathe in the fumes. After a few uses, the tub cracked again because they simply painted over it. Mold was rampant in the building, especially where the tub was because it was also dripping water constantly. There was mold in the sink too. Not only was this a problem, the ceiling was leaking water and took months for maintenance to show up. Other leaks were "fixed" and then when they left I would check and it would still be leaking. This lead me to essentially give up on calling maintenance for the problems that we already wrote in multiple times for. The downstairs toilet would run water constantly unless I manually stuck my hand into the back to reset it. Of course maintenance claimed they fixed it. During an annual inspection, they had the audacity to claim we potentially caused water damage. There was also another instance where they moved and attempted to tow my vehicle when I was busy for a week. Despite this, to their credit, the location of the apartment complex and bus stop is a positive. The internet is fast but also unreliable as there are weeks where it will go down on a daily basis. The front office was really nice and accommodating up until the few days of our lease, when they decided to throw out our belongings before we turned in all our keys and before the lease ended.

Yvette was amazing! We were looking to move quickly (less than a week) and this was the first place…read morewe called when looking! It ended up being the only place we saw! Our apartment is great size and perfect for what our family needed. Yvette helped us get through the whole process easily and we signed our lease on New Year's Eve! If you're looking for a great community and great staff to include maintenance, definitely try here first!

We moved down to Gainesville for residency and we rented an apartment here due to the close…read moreproximity to the hospital. When we moved in, half of the electrical outlets were loose and unusable and 2 out of 4 of the stovetops were not working. Within the first month, one of the bathroom sinks started leaking and the bathroom flooded so they had to bring in an electrical apparatus to clear it and was on for many days which shot up our electrical bill. The windows took months to fix as they were not correctly aligned so that our house was humid and warm from the outside temperature despite turning down the AC all the way. We have found around 5 cockroaches within our apartment (we are very clean people) at separate occasions throughout our 1 year lease. The humidity in the bathroom became so bad that it caused condensation all over the toilet seat and entire toilet even though we stopped using that shower. Furthermore, we moved out over 3 months ago and have yet to collect our security deposit. We have never received any email correspondance or phone call from management and have to reach out ourselves every time. When initially I contacted them about it 30 days after we moved out they told me that the check was sent. I asked again 2 weeks later and then they said sorry the checks were just sent. I contacted them after again after we did not receive it and they mentioned they did not have our address on file. After multiple similar attempts to work this out they asked us to email our bank information to a different email since our mail to our new residence keeps bouncing (we have had no issues receiving mail at our new place. I emailed this "different email" that they wanted us to send the bank account information with just an introduction to confirm that it was the right email and have not received any response. Any chance we have tried to get in contact with upper management about this issue appears to be gatekeeped. I have lived in multiple apartment complexes over the years and have never had such an issue ever. This has been an extremely frustrating process and the lack of communication or updates from their end has been absent.