I was very pleased with Primary Health -- the Nurse Practitioner was skilled, friendly, and very…read moreclear about everything. My fast recovery indicates she did excellent work! The nursing and administrative staff are super-friendly and helpful. I found it easy to get an appointment and wait times were reasonable. We come to Sorrento every summer but this is the first time we've needed medical attention here. I'm happy to have found Primary Health!

While the staff here is friendly and polite. The wait as a walkin was over two and a half hours…read more This in spite of there never being more than 3 or 4 people in the waiting room. I don't know whether there is another urgent care or walkin in Ellsworth, but I'd encourage you to try them.

Great facility with knowledgeable and friendly staff. Very little wait time. Very high recommended…read moreto all for good quality health care.

Don't bother - front desk is amazing, but the care is not. The FNP I liked left abruptly last year…read moreand Brien took over my care... he does not look at you as an individual, you are just another person with the same problem and he arrogantly doesn't listen to a word you say. On the website they say they are open to complimentary medicine "Though we approach most routine health care issues from a traditional "western" perspective, we understand that, for many, complementary medicine plays an important role in their overall health. We respect this approach and, when appropriate, we will weave this into the health care plan." This is simply not true. I have had an amazing Naturopathic Doctor for 15 years in another state that has been the only one to have any knowledge to help me with severe auto-immune disorders and tricky thyroid issues. He called to tell me that he "does not believe in that model of care" and "does not believe in Naturopathic Doctors" and was not even willing to call mine. He then added he would not "just drop me" but would write me one more script for my thyroid medicine. Gee... thanks - considering that if I do not have thyroid meds I could get very sick and eventually slip into a fatal coma (which almost happen a while back with another negligent doctor). My husband had a similar experience, yet not as bad. He went in because he could barely walk with back issues. He was basically told that he is getting old (he is 40) and does manual labor and shouldn't expect much, and because he doesnt have money they won't order tests for him. My husband felt like the doctor made up his mind and stopped listening before he even finished describing his issues and what he has already done to help. The FNP then said he "would probably fail at PT". Who tells their patient that?! You might say it will be tough, it might be a challenge fitting it in or sticking with it, or it might not work for you - but why would a doctor phrase it that way?

Lack of compassion and empathy! The business manager is from a major corporation - and it's run…read morethat way. They refused me a follow-up visit when I was a no show for a family emergency to pick up my parent's ashes in Vermont - or they would be disposed of. Much better - exemplary care at Pen Bay Family Medicine. Pen Bay has real, friendly, empathetic, highly knowledgeable physicians.

Dr. Aselton has been my elderly father's physician for many years. As my father was aging and…read morehaving a difficult time living on his own, Dr. Aselton worked with me to help my dad understand that he needed assisted living care. It's difficult to make life changes like this, but Dr. Aselton stepped in to help which made my dad's decision easier for him to swallow. Kudos to the doctor for showing that health care is more than just charts and tests. It involves real people and real emotions.