David was amazing! Came out super quick to fix a flat tire for me on a weekend. Highly recommend!read more

From the owner: Roadside Assistance and On-Site Repairsread more

Tom's great, very easy to work with and has handled a few issues I've had with my older 4Runner…read morewith no problem. It's awesome this service exists as I've had flat tires and drained batteries from my truck sitting for long periods of time while I'm out of town or not using my second vehicle. I'd recommend Tom and love that he comes to you!

Reliable, quick assessment, knows his trade and can fix most anything. I've used TMS a bunch and…read morewill be back.

Our driver was on the side of the road in the mountains with a stripped out clamp for his air to…read moreair system. Mountain recovery pulled up behind asked if he needed help and got us back on the road within in minutes for no charge! Just when we thought all hope was lost we said a prayer and God gave us mountain recovery to the rescue. BJ Forrest Trucking

What an incredible service. I was locked out of my brand new Mercedes-Benz... called the West Vail…read moreShell. They were SO RUDE, told me it's nearly impossible to unlock the new model Benzs and that I'd have to sign a waiver because "certainly" they'd "have to damage my car to get inside." I begged them to try as I am a single woman, no one to call for help. My lay attempt was to call Mountain Recoveey. I was 3 hours out in the freezing cold when I talked to Collin. He told me exactly when he would arrive and showed up right on time. He was able to get into my car (with no damage) in less than 10 minutes. Highly recommend. Excellent service. Wear Vail Shell should be ashamed of how they treat locals. Thanks for helping me out. I truly appreciate excellent customer service. It's not a lost art, after all.

These guys do excellent work. I don't know if they are more or less expensive than their…read morecompetition. I'm happy to pay for quality, especially as much as I drive!!!

Fast, reliable service. Very popular place, so get there first when they open: you'll be in and out…read morein no time.

Do not use this company if you are a woman!!!!! We had asked the provider kindly 3 times not to…read morepark in front of the neighbors garage to avoid any problems. He could have moved his car 5 feet into guest parking but wasn't interested in doing that. Then refused to help and left us after we insisted the car be moved. I doubt that behavior would have happened if a man made said request....

This tow company does not properly secure vehicles to their flat bed trucks. I recently had to be…read moretowed off Vail Pass with my 4WD vehicle. This company only tied my truck down with one strap on the left rear tire for a 15+ drive down I-70 at full speed. Insist that your car is properly secured to the industry standard! PRESS RELEASE May 26, 2017 FMCSA CARRIER TIE DOWNS With regard to the recent exemption granted to the IITR petition, the intent of the petition was to clarify what is stated in 49 CFR 393.128 pertaining to the securement of automobiles, light trucks and vans and to address the use CFR 393.112, a general cargo rule which law enforcement was using to cite towers, disregarding the intent of 49 CFR 393.128. To clarify, the industry standard is a four point tie down, two non-adjustable tie downs attached to the rear of the vehicle and then two adjustable chains used to secure the vehicle. A winch line is not a securement method. It is a good time to review your cargo securement methods. Always take the time to properly tie down and secure your loads.

This dude saved my family on a Sunday! After driving 11 hours with 3 hours left, my family was not…read moregoing to make it back to Denver. No one else answered our call! He also has reasonable prices based on our situation! Thanks Matt

I am travelling across country from the east coast and was referred to Matt by O'Reilly's Auto Part…read moreto assist with battery replacement for my Mercedes Sprinter van. On that day, Matt quickly arrived, assessed the problem and replaced the battery. He was personable and his charge was reasonable. During conversation, I learned that Matt would also be able to purchase and program a key fob for my van. We discussed price and timing for this service, and as he requested, I paid him up front via Venmo $287.54 for him to purchase the fob. The plan was to reconnect several days later after the fob arrived for him to program the fob to my van. On the expected date, 8/28 Matt let me know he would prefer to meet on 8/29. On 8/29, Matt let me know that the fob had not arrived, and in addition, his phone was broken and worked only intermittently. He texted to say he would meet me in Estes Park once the fob arrived to do the programming. I sent Matt a text on 8/30, 8/31, 9/2 and 9/3 as well as left a voice message. No response. On 9/4 I let him know that I sent a Venmo request for him to reimburse me for the cost of the key fob. On 9/5 I spoke with O'Reilly's and was told they had seen Matt who had a new phone. I finally heard from Matt on 9/10. He stated he has the key fob and would meet me in Estes the following day. On 9/11 I asked for time confirmation and he responded he had just left Glenwood and would arrive 5-5:30pm. He never showed up. On 9/12 after several texts, he finally got back to me saying he would refund my money. To this date, 9/15, he has not responded to me, nor refunded my money. Matt may be a decent mechanic, but he is also a scammer and a thief and takes advantage of honest, trusting individuals. What a shame.

I am writing this review with immense gratitude and a strong desire to highlight the exceptional…read moreservice I received from Eagle Vail Towing. My recent experience wasn't just a transaction; it was a masterclass in customer care during a stressful situation, and I feel compelled to share how outstanding this company truly is. My need for a tow came at the worst possible time--during a busy weekend, with family waiting for me, and my car completely disabled on the shoulder of I-70. The anxiety and frustration were immediate. From the very first phone call, however, that anxiety began to melt away. The dispatcher who answered was calm, empathetic, and incredibly clear. She listened patiently, asked all the right questions to understand my situation and location, and provided a transparent, fair quote with no hidden-fee pressure. Her reassurance that "we'll take care of you" wasn't just a phrase; it felt like a promise. The true heroes of the story arrived right within the quoted window: the tow truck operators ( John and Sean ). I cannot overstate their professionalism. They introduced themselves warmly, immediately put out safety cones to protect the scene, and explained every step of the process to me. They treated my vehicle not as a broken piece of metal, but as my personal property, handling it with meticulous care. There was no rushing, no carelessness--just skilled, deliberate work. They even asked if I had any personal items in the car I needed to retrieve before securing it. What impressed me beyond their technical skill was their genuine kindness and demeanor. They could clearly see I was stressed, and they alleviated that not with platitudes, but with competent action and respectful conversation. They were friendly without being intrusive, professional without being cold. It transformed a potentially miserable hour into a bearable, even educational, experience. They ensured I had a safe ride and clear instructions on where my car was being taken and what the next steps were. The entire process, from the initial call to the final drop-off at the repair shop, was seamless. The billing was exactly as quoted, with a detailed, easy-to-understand receipt provided electronically. In a world where service industries often over-promise and under-deliver, Eagle Vail Towing is a shining exception. They delivered on every front: punctuality, transparency, technical expertise, and above all, human decency. I wholeheartedly recommend Eagle Vail Towing to anyone in the Vail Valley or surrounding areas. You are not just getting a tow; you are getting peace of mind. They turned my emergency into a demonstration of what excellent service looks like. Thank you to the entire team at Eagle Vail Towing--from the compassionate dispatcher to the fantastic roadside crew--for your invaluable help. You have a customer for life, and I will be singing your praises to everyone I know. Five stars are not enough!

They were very helpful was stranded on. Highway they came in 5 min reliable, courteous, and…read moreprofessional

The trailer carrying our ski trip gear had a catastrophic wheel failure and H&H answered the call…read moreto come get us. Happy was extremely helpful and towed our trailer to Alamosa so we could move our gear into a different trailer to get back on the road home. Happy even took a selfie with us to commemorate!

I am normally not one to leave reviews, but my experience with Jason and Zach was so positive that…read morefuture customers should know about them. I recently broke an axle on my 20' camper trailer in Gunnison. After many phone calls about possible repair options, I was referred to H&H to request a tow from the street to their yard. They showed up promptly and were expertly able to load my camper on their flatbed, not an easy task! Over the next several days as I navigated the process of exploring repair options, they were unbelievably generous with their time, lot storage, and information, ultimately culminating in their towing my camper to the repair shop in Commerce City. I absolutely cannot sing their praises enough, and I highly recommend them!

Awesome customer service…read more Got my truck and myself back home for a very fair price. Highly reccomend!

Shayne was great. He found us as our car died in the Eisenhower Tunnel and we were able to coast to…read moreturn out. He was very helpful in getting AAA to set up the tow and arrange a tow down to Littleton. He was extremely helpful and professional. Grateful for he help.

This guy is the man!!…read more Locked ourselves out of our apartment around midnight in single digit weather. This company was only one to respond to us besides Aspen PD who failed miserably attempting to pick our lock. Brett showed up incredibly fast and managed to get us back in and change out our lock for a new one (keep in mind this took place around 1-2am on a snowy night). Very nice guy who won't leave until the problem is solved. Appreciate you! Use this company if you're in Aspen area!

Service is outstanding! Brett went above and beyond to help us when we misplaced a key fob for our…read morecar. Additionally, he was quick to respond and very flexible with our schedule. I highly recommend this company.