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    The Villas At Mill Run

    5.0 (1 review)
    Closed 9:30 am - 5:30 pm

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    1 year ago

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    Ask the Community - The Villas At Mill Run

    Greenwich Place - Parking lot

    Greenwich Place

    (24 reviews)

    This the worst run apartment complex I have ever encountered. The maintenance is poor and there are…read moremany, many problems. As tenants, we pay too much rent to have such deplorable conditions. Maintenance is very slow to respond. Residents are unfairly charged for things that are not inter control. You have children who run up and down the halls with no supervision. Residents do not pick up after their dogs. Residents are charged late fees when there is a definite problem with the website when they attempt to pay their rent. Long time residents, like me, are fed up and ready to move. I will discourage ANYONE from renting anything in this development. It is so very poorly run by the office and by Paradise. I will stop at nothing to let people know that this development is not the same as it was when I first moved here. Then it was run by Buzzuto and things were great. I have endured so many problems here and I am fed up. For the rent you charge, you need to do much, much better. There is not excuse. My next letter is to the Better Business Bureau and Yelp.

    I never write reviews. I had to share my experience!!! I lived here for over 5 years. NEVER Late…read morewith my rent. I wanted to transfer to the townhomes because the building is absolutely disgusting, the carpet is awful. Homeless people sleeping in the building! Homeless knocking on doors. Everyone has a ring doorbell for protection!!! The building is so dirty! The property manager Courtney is the worse manager ever. She's rude and condescending.! She told me she would never live in the building it's like the projects. She said the tenants are horrible!! That's why she live in the townhouse. She offered me to transfer to the townhomes, which I was ready to do. However, when I did my walk through the kitchen had holes under the cabinets. I asked them to repair the holes before signing my lease. She refused to patch the holes and she increased the rent purposely, she increased the rent another $400 and she gave me 5 days to vacate the property if I didn't move to the townhome! all because I wanted to feel safe in the townhome!!!!! please note they are known to have rodent issues in the building and townhomes. She didn't have an issue accepting money from me, I gave her money via Cash App, just to show my appreciation of her letting me transfer. I didn't know that a manager should never accept money from a tenant. It's a conflict of interest. Because I wrote a letter to the owner Bruce asking why they wouldn't patch the holes and I mentioned that she didn't have an issue accepting my money! I was forced to move off the property. This was definitely personal! Funny she make sure her townhouse is taken care of! She has brand new appliances in her townhome! New faux blinds ! Everything is updated in her home. Meanwhile you have to beg for old appliances that have issues to be replaced. I had 3 floods in my apt because of the old refrigerator! Maintenance is the worse too. Kevin the maintenance supervisor is awful!!! . Courtney and Kevin are the worse supervisors ever ! I hope what they're doing to tenants catches up to them. They BOTH need to be fired. Michelle the old manager had her issues but this current manager by far is the worst to work at Greenwich. I hope Greenwich finds new leadership asap!!!Don't move here. You'll regret it. Trust me. If Courtney doesn't like you. She will definitely make your stay here a living hell. So many people have moved out because of her unprofessional behavior. Read the reviews! They are absolutely the truth. Thank goodness I found a nice apt to move too. I do want to mention Tia and Randolph treated me kind throughout this process of me being forced to move !they're definitely more professional than Courtney and Kevin. Karma will definitely get them for sure.

    The Courts of Avalon

    The Courts of Avalon

    (19 reviews)

    I'm sad and frustrated to provide a one-star review for The Courts of Avalon Apartments. While I…read moreenjoyed living at the complex during 2023, I insist on posting such a low review primarily due to the concerning attitudes, poor communication, and severe mismanagement exhibited by the property managers. This review is a warning to potential tenants about the negatives of this complex, with some positives to balance it out. While the apartment itself was satisfactory at best, the overall experience was marred by an unresponsive and uncooperative management team. Let's start with the perks. The garage is nice, location is great, and I loved the fireplace in the winter. However, more negative aspects of this complex are overshadowing of the positive ones. Attempting to contact management proved to be a difficult task on its own from the beginning. I recall that our scheduled tour in December 2022 was delayed, which should have been a sign that management was not Avalon's strongest domain and one that begs for improvement. During my lease term, I found communication with management was practically non-existent. The only way to truly get in touch with anyone is to stop by the office, which isn't always convenient if you work full-time like me. Repair requests regularly went unanswered (some for weeks or months), or would be closed without having actually done any repairs. At one point, I just gave up. The best example I can share is upon moving in, where I was delighted to have a brand-new sleek refrigerator. I noticed immediately after installation that the ice-maker didn't make ice (it really had one job). I figured maybe they forgot to attach the water line? I'm still not sure. Despite multiple attempts at getting it fixed with maintenance requests, it never worked. I sadly I never got to enjoy the luxury of ice on demand, but as is life at the Courts of Avalon. The most recent and frustrating issue occurred only after I had left the apartment and concerns the withholding of my security deposit. Per the lease agreement, the management is obligated to provide a written list of damages claimed and the associated costs within forty-five (45) days after the termination of the lease. As tomorrow (01/23/2024) marks the 45th day since my lease termination, I have not received any such notice, despite numerous emails requesting more information. A family member of mine (who co-signed the lease) inquired about the status of the $500 security deposit earlier today, and was met with an unsatisfactory response. The property manager insists that the 45-day period following my tenancy excludes weekends. To my severe distress, I cannot seem to find the clause or subsection where this is stated, after hours of carefully re-reading our binding document. Regardless, the lease agreement states that I was required to submit my intent to renew my contract within the 60-days prior to the termination of the least agreement. To my confusion, however, the renewal offer letter was dated 10/16/23, 54 days before my move-out date. The lease stipulates that I would be given notice of rent increases or lease changes at least 5 days before this 60-day mark! Now, I do take responsibility for not responding on exactly 60-days, but I provided my response the following day from receiving the letter with the new offer (on 10/17/23). How would I have been able to even determine if I could renew my lease if I didn't have the new rate? And if we aren't counting weekends regarding the 45-day period after I move out, I'm sure we can do the same thing with the 60-days before, right? Also, the best part of the renewal letter is that I would've had to contact the office 6 days before the letter is even dated to take advantage of the new rates (oof, now that's a little embarrassing). Lastly, the mismanagement extended to the move-out process. Despite my multiple attempts to schedule a move-out inspection, I received no concrete response from The Courts of Avalon. On my official move-out date (12/9/23), I expected a thorough inspection with a member of Avalon management as per the lease agreement in several paragraphs. When our loosely agreed upon time had come (11am sharp), I waited in the office for about an hour. Due to the property manager being unavailable, I was eventually asked to film the apartment myself on my phone and send it over email. Now, this is clearly a deviation from the agreed-upon and legally-binding process, which also states that a "failure to comply with the security deposit law may result in us (Courts of Avalon) being liable to you (me) for a penalty of up to three (3) times the security deposit withheld, plus reasonable attorney's fees." I spent hours cleaning the apartment in anticipation of receiving as much of the deposit back as possible. https://youtu.be/NWS9iJL2-28?si=GTiMiu1YxqaNCzc-

    Initially pleased with service and residence. Nearly 2 years in and now I am seeing mice in my…read moreunit. Purchased tons of traps and deterants to catch 2 last week. Waiting for the exterminator while mice do what they do has not been easy. It's been a week since the exterminator came and did what I could have done. Still no point of entry has been identified. I saw another critter this afternoon. This is leaving a sour taste in my mouth after having such a peaceful experience here. Still waiting for a followup from the exterminator and check up from maintenance and management. THINGS HAVE GONE SILENT. Not a happy camper.

    The Villas At Mill Run - apartments - Updated August 2026

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