The lady in the shop tightened my Ray bans with no prob ! She was super sweet and they had a lot of…read moreunique and stylish glasses to choose from ! Thank y'all!!

When I called to ask if Smarter Eyewear accepted my insurance, I was simply told "yes." Then when…read moreI made the trip to the store, I was told that my insurance was "out of network," i.e. more expensive than an in-network provider. Technically I didn't ask over the phone about the in-network vs. out-of-network distinction, but I think it would have been better customer service to tell me that over the phone. As it was, the trip to the store was a waste of my time. Also the store hours listed on the web site and on Yelp are incorrect.

I went there for an eye exam they only gave me two trail pairs and one feel on the table and…read moredr.pickle picked up with his green finger that got on the lens and told me to put it back in my eye . I said f no ofc then then offered to give more trails pairs bc the ones they gave me wasn't even right they said they were going to call me in the next 2 weeks never did it been 5 months

I've been going to Southern Eye for over 5 years and have always found their customer service…read moreexcellent with no issues whatsoever with changing insurances or complicated plans. They have a good selection of glasses and Dr. Pickle is great taking time and always providing a thorough exam.

Literally have experienced nothing but exceptional customer service each and every time I've been…read morehere or interacted. I've been about 6 times within the past few months. Everyone has been friendly, engaging, knowledgeable and helpful.

Just picked up my new pair of distance eyeglasses from LensCrafters at Mall of Louisiana. Super…read morefriendly staff. Fitted the glasses well for me. I had gotten the eye exam on site with the contracted optometrist before the glasses were ordered. I don't remember the name of the optometrist but she was super efficient and very thorough. I know there are other options to get glasses online these days, but I really appreciate the personal fitting and personal touch when getting something as important as eyeglasses

Quick outstanding service. I lost my glasses so I picked from the basic selection which was very…read moregood. The price was wonderful. I am going back!

We had an eye exam appt with Dr Keit. I verified WITH the insurance company that it was IN NETWORK…read moreand the doc IS. When we got there today, the receptionist was EXTREMELY rude and refused to see us because she couldn't verify insurance. I gave her the phone number and contact person. Finally she got the doctor to call and he was told they ARE in network and she would fax all info to them they needed. He got very rude with the insurance company and hung up on her. I called insurance myself and went back and confronted the doc as to why he was told they are in network and why did he get rude with them and why did he refuse to see us. "Because they don't have a website". Wrong! They do. Long story short too damn lazy to do paperwork. So we went across to the wonderful folks at VisionWorks!!!!! Avoid Dr Keit and his rude staff!!!

I've been using this place for 2 years and the service level is always top notch. Even if there's a…read morewait to see the doctor or get your glasses adjusted, the staff is very pleasant and makes sure you are taken care of as quickly as possible. I have suggested Eyemax to others and will continue to do so as they are the only people I trust to help me pick out the best glasses and give me the best treatment - even for a person who can't stand eye poking, such as myself.

Been coming here a long time and i love them. They are probably more pricey than other places but…read moreyou get what you pay for. I love their selection and they have the best Doctors & Staff. Thanks for everything !

I can't say enough, from the owner to all the staff. From my first step in there I felt welcome and…read moreat ease with the cleanliness and quality of products and effort into the ambiance of tranquility. From the owner to all the staff, They all took the time to talk to me, ensure I was happy and satisfied and genuinely cared about me. I can't say enough good things about this place and the mentality of the owner, this place is really doing some good things under his leadership!! Will definitely be back and you should too!! Definitely recommend

The nurses here are so sweet, honest, and funny! I really enjoyed my experience as I came in…read morefeeling very ill and left feeling so much better. The staff are attentive and make sure all your needs are taken care of. I feel like it was worth the money. The menu is a bit confusing and there are many options.

I had a problem with a long wait time from a eye clinic before so changed to this clinic a year ago…read moreand I am really pleased with it. When you go in you will be treated with very welcoming front desk and they call or text us to make sure come 15 min early to the appointment. When I have eye exam appointment it's really quick; you usually don't wait any longer than 5-10 min and get done in 20 min. They have a lot of modern technology like retinal screening that you don't need to dilate your eyes for exams to quickly get over the exam and it only takes few min. After everything was examined, the doctor (Dr. Carlin this time, Dr. Waguespack is great too) came out and explained everything and answered all my question. While everything was quick, it was not rushed and and I got a comprehensive assessment and clear feedback what I should be doing to better my eye health. The best part was the staff; the front desk was so nice, checked on my well being and made sure if my insurance was able to cover without asking. After ordering contacts she deliberately give me a lot of contact solutions to take home and I was so thankful. It was such a very good experience overall.

My family and I were on vacation and my only pair of contacts ripped. We were visiting New Orleans…read moreand made a pit stop in Baton Rouge for the kids to run around. I needed a pair of contacts since I was not able to see and with this heat it's almost impossible to keep your eyeglasses on your face without it slipping off. I searched for the nearest optometrist office and this office popped up. Luckily, they were able to take me in very quickly, and Dr. Carlin was able to see me. He was very knowledgeable, patient, and very accommodating since I had my two littles one with me. I have really dry eyes so he gave me several pairs of trial contacts to try to see which one fits my eyes best. Dr. Carlin did a very thorough exam and explained everything to me. In between the exam he'll also check in with the kids to make sure they were not bored. Ihighly recommend this office and Dr. Carlin. His professionalism and his knowledge made me feel comfortable walking into this office, and knowing I'll receive the best service. Your eyes are really important so I'm glad I was able to take care of it with someone I can trust.

went for poor vision. before i knew what was happening, the assistant had told me i had cataracts…read more mostly in my right eye. then, my insurance wouldn't cover the "basic" so i would have to chose to still wear glasses or get their "premiere laser" and pay over 4,000 out of pocket per eye. they were trying to charge me the 4K on my way out... i didn't even know i had catarats, and still wasn't told why i needed to do the left eye too? not going back

Always very helpful and not too long of a wait. Only small downside is there isn't a huge selection…read moreof glasses for children. Still 5 stars because my son never has an extremely hard time finding something he likes.