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    The Visual Edge Signs & Design

    3.0 (2 reviews)
    Open 8:00 am - 4:30 pm

    Services - The Visual Edge Signs & Design

    Graphic design

    Signmaking

    Vehicle wrapping application

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    7 years ago

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    7 years ago

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    Signal Graphics Printing & Signs

    Signal Graphics Printing & Signs

    (7 reviews)

    This is the most amazing printer I've ever been to, and I am a business manager. We have very…read morestrict time constraints on when we need documents delivered and sometimes we have start requests. End of the business owner does such an incredible job helping us out including when we have last-minute tasks we need help with. This business is such a well oiled machine. I absolutely love doing business with them. We've been for 5+ years and to do business with them forever.

    LITERALLY THE WORST PLACE TO PRINT!!!…read more So, the first time I printed a workbook I'm creating, they said the size was wrong and couldn't print it. I'm like can't you fix that out with your equipment? I haven't printed a whole lot at a pro-printing place, so I wasn't sure what they were capable of. However, they stated they could not. At that time it wasn't really a big deal, so I was like okay no problem, let's just fit-to-page it's just a BW tech print, I just need to see it printed all together vs scrolling endless pages in Canva. No big deal. However, I asked for the correct size so that I can fix it for the future. Honestly, I thought this was the Universe helping me take care of it now vs later. I had only googled A4 pixels and I thought that I had it correct. We talked about it at length and they gave me the pixels of 2550 x 3300. We discussed it a little bit further since that was literally double the size of the current document, the person I spoke to assured me this was correct for A4, and so I got the BW print, then spent nearly 2 weeks reformatting the entire document to this new size. Then another month or so finishing the workbook. I later came back to get a full color print to see what it actually looks like and to my surprise, again they tell me the size is wrong and they will have to print "fit to page". As you can imagine I was instantly angry. However, as I don't have two weeks to reformat I asked them to go ahead and print, and please reflect the correction of this whole situation in the price.. However, when I went to pick up the book, not only was it nearly double ($175) what I was quoted last time I was there ($97), but they did not reflect their mistake in the price and then tried to blame it on me!! Telling me how it's not their responsibility to advise how to properly size a document and how their fees don't reflect whether or not the document is correct, but how many pages it is and if it is color or black-and-white SERIOUSLY!? You are a professional printer, who better then to tell me how to size a document? Should I ask a bricklayer? Or a baker instead? As you can imagine at this point, I was completely flabbergasted, and quite frankly disgusted. So I paid $175 for a workbook that was incorrect due to their incorrect advice. And this time it wasn't even like a normal fit to page with just a tiny little bit of white around the edges. It was massively wrong like nearly half an inch all the way around and nearly an inch at the bottom so... I can't even really tell what this looks like. It's a complete waste of money. Honestly it was probably correct the first time and they just don't know what they're doing! Not only will I not print the other 10 FC samples that I wanted to print, but I will never ever print anything there again and I don't advise anyone else to either.

    The Visual Edge Signs & Design - signmaking - Updated June 2026

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