I wanted to take this time to share my experience with this store. I have been to this store…read moreseveral times have bought a few items had a beautiful ring but didn't buy it my husband went to the store the ring wasn't there in the store but the Manger Mary and her team were able to assist him and ordered the ring fine him.

I was looking to reprong and resize a ring I had gotten for Mother's Day the previous year and the…read morering came out PERFECT. Even better than when I had first gotten it! And the whole staff was GREAT. So friendly! Had my boyfriend pick up my ring for me and he had no problems getting it. I highly recommend this shop!

Courtesy and service were remarkable. Always accommodating and knowledgeable. Favorite place to…read moreshop for items to buy.

I love Cunningham Jewelry! I have been a customer for years and value their skill and attention to…read moredetail. Their service is phenomenal from the jeweler to the sales staff. I have never been disappointed! I am especially grateful that they are so honest and trustworthy. I recently brought a ring that needed to have the diamonds tightened. The jeweler told me there were two ways of doing so and explained what was involved. One way would only cost $50. The other would cost $100+ more (due to the addition of gold). I agreed to pay the higher price. When I received my piece, I was thrilled to learn that there was no need to reinforce/add the gold after all. I was only charged $50 and my ring turned out beautifully. In regard to the negative review from another customer below, I'd like to say that Cunningham's takes a photo of your jewelry whether it is to replace a watch battery for $12 or fix a thousand dollar piece. This photo is shared on both their paperwork and yours. Therefore, there is no question that the item you brought to fix is the same one returned to you. Thank you Cunningham Jewelry. Keep up the great work!

I'm a frequent customer of The Jewelry Shop and have been for many years. It is an amazing place…read more It's my go to place for gifts, holidays and my own personal treat to myself. They go out their way to be professional and meet your out of the ordinary jewelry questions. Support, our small businesses ! Shop here for the holiday and every day.

I have been a loyal yet infrequent customer of The Jewelry Shop since 2011 but the professional and…read moreapproachable staff continue to provide the same top tier customer service, workmanship, and generous military discounts as if I was a regular client. I recently dropped off three of my wife's rings to be cleaned and a set of earrings; one of which was bent out of shape and required repair. All items were ready for pickup within a week. They expertly prioritized the services required based off my timeline to depart town. My wife is extremely pleased with the results and we will continue to only use their shop when we are home for visits.

I don't like giving a negativereview, working in retail for over 15 years, I believe they can put…read moredoubt oncustomers and whether to do business with them. Unfortunately, it's the principle thistime and I feel some issues like mine should have been handled better when I brought this to attention. I have gone to the battery world in vestal 3 times to get a battery and all times left satisfied and trusted I got good service, but NOT this time and I am disappointed in the service, disappointed in the response from the owner.  I brought my truck in for abattery replacement and 3 weeks later my truck was not starting up right with the NEW battery. I checked under the hood to find out the issue was they replaced my original battery set-up parts with a different side post terminal that was too short, wrong size and left the cable nut barely holding the cable on-to the battery. Any good experienced auto service technician would have known this seen this and correctly fix it and would have known leaving it the my cable mount this way would not work well in a moving vehicle later and in time. I really dislike when any auto shop like battery world would leave doing a bad job like this and choking-it-up to the customer will never know what we did. this is the fact of what it is.  I called and brought this matter to the manager's attention. He remembered me coming in to purchase a battery, remembers the installation and blaming ware and tear and NOT the real issue of a incorect part was used in place megshift the job. His reply has left me NOT convincing. It Cost me 10 bucks to get the RIGHT part at the auto store, something they could have gone to get and to do a good job from the start. Personally my original part was in good shape and I feel the technician lost the part, dropped it in the motor compartment and? because I have done that and you need to look for it.  Businesses have to be put on account, ifyou find you don't carry the right parts for every installation, to do theright job, the right thing and let the customer know and try to make it RIGHTthen tell me instead and make it RIGHT and NOT do the shabby work.As far as I am concerned, the customerservice they used to offer has eroded. It is unfortunate because I prefer toshop and go to small businesses to give my business to them, but my experiencethis last time with battery world has given me a different perspectivewhether to do business with them again or having to recheck their workbefore leaving.

"Mike Slavic is about as helpful as a Blind Bank teller" I…read moreseriously don't know how this place got 5 stars because their Customer Service is horrible! And the Manager is a moron. This has to be the most incompetent business in Vestal NY. I have a registered LLC as a Film Studio and am a Film maker right here in Binghamton. 2 years ago I had 2 Camcorders that are 4K Ultra. Unfortunately they only came with 2 batteries and no charger. I decided to go to Battery World to to buy 2 backup batteries and a Recharger. The Clerk took my information and placed my order. It took nearly a month (3.5 weeks) to get a call saying my order arrived. I went back to the store, paid for my 2 extra batteries and Recharger and left. About 2 years later last week I went into Battery world to see if they still had my order on file because I wanted to buy additional batteries for the same cameras, as I misplaced them. As I was walking into the store a Customer was cursing out what looked like the Store Manager and the customer was furious. I walked pass them straight to the Clerk and this was about the dumbest idiot I ever met in my life. I told him the situation and I was quite professional about it, more than the customer cursing out the Manager. The Clerk then asked for my name which I provided. He then told me that he has the charger that I ordered on file but no recollection of the batteries that his store ordered for me? And to be honest he looked like a frustrated drug addict waiting for me to leave so he can take his medicine. He looked special. I asked him to check his system again and he got frustrated like it was calculus equations or something. I left the store with a business card. I then called the store later that week and asked to speak to the Manager, Mike Slavic, another dumbass. This dude is about as bright as a box of blown lightbulbs. Mike Slavic is about as helpful as a Blind Bank teller. Mike Slavik takes my last name and pulls up my file from 2 years ago. I explain the situation and he also finds the Battery recharger, but again, does not seem to find the battery # anywhere in his system that his store found and ordered. He then tells me the dumbest sh*t I ever heard in my life. He tells me that each Battery recharger is NOT UNIVERSAL and the battery charger is only for that specific battery. I repeat the same thing that he said to me back to him and then asked him to find the battery for that specific charger that they have on file? DUH! Mike then flat out tells me that if I don't have the battery, then there's nothing that he can do! So in other words he said " I love my paycheck but I hate working for it. So don't expect me to do anything that even remotely looks like work, because you're SOL (sh*t out of luck). DON'T EVER GO TO THIS PLACE, EVER. THEY ARE SUPER IDIOTS.

Frank and Vito are so great!! I love supporting a local father/son family business that really…read moreknows their stuff. I brought Frank an old 1940s ring that needed a new stone and he did a fabulous job resizing it, getting a new stone set, and making it look original. He also made sure it was ready in time for my anniversary. Very reasonable prices, nice guys, professional and very knowledgeable about their craft. She loves the ring!

I had some work done by Frank recently. He estimated 10 days for the repair but would call if…read morethere were any issues. Ten days came and went, so I called and left a message. He finally returned my call days later and explained that he had been busy. My rings were finally done after more than 2 weeks. When I expressed dissatisfaction, he proceeded to berate me. According to him, 99.99999% of women wear their rings the way he soldered mine. He wished that I had told him how I wanted them soldered. Positioning of the rings was never discussed. It seems to me that Frank should have brought this matter up rather than assuming. Customer service is clearly not in Frank's wheelhouse. I, nor any of my family and friends, will ever patronize Frank Longo Jewelers again. Lisa M.

I went to find a pretty little present for my daughter. Jill Boland was super cheerful and showed…read moreme several options to choose from right at my price point. I found exactly the right thing - and then they wrapped it for me too! Now the hard part will be waiting for my daughter's birthday! There's just nothing to compare to that cared-for feeling you get at an old-fashioned family jewelry store. Thanks, Jill!

Steve was very helpful when I asked his advice on remaking my mother's earrings into something I'd…read moreenjoy wearing. I love the solution he came up with and will take great pleasure in wearing them for years to come.

They had terrible prices on gold and silver. It was almost 50% not even. Most other places…read moreoutside of Binghamton are at 85%. I felt like I got robbed pretty much.

dont sell.your gold here , they will rob you.. very dishonest....gave me 440 dollars on gold with…read moremelt value of 1000.. all while claiming to pay 75% ... weigh your stuff before hand because they will lie about the weight

The work is wonderful but the cost for new soles and heels was 60.00 which I thought was quite…read moreexpensive but you get what you pay for.

I thrift and I've used this place several times. They are awesome. But that doesn't describe it. I…read morepurchased all leather cowboys boots with faded painted leather, and a torn toe. The heals were crap- it was a long shot for me. But I purchased them cheap and figured why not? I brought them in, they promised nothing, I expected little- and HOLY CRAP- they are gorgeous. The boots look brand new. The price? $80 bucks. Seriously? These boots will now last me forever. Not only are they masters in leather repair, but they are reasonably priced, always open and- ready for it- Nice people. I totally recommend and am a repeat customer and will continue to be a customer. Thank you for everything