**CROOKED CARPETS & DISHONESTY** Our carpet is installed…read morecrookedly, and despite our goodwill offering to share in the cost of fixing their error, the owner smiled and claimed our walls are "off." We proved with a tape measure that our walls are straight, and he still smiled and tried to gaslight us. **INTIMIDATION** On the installation day, the installer shared a manipulative story: "A lady made me redo an installation because she thought it was crooked, and instead of fixing it, I just made it even more crooked." I found this unsettling. What? Why is he telling me this? I thought, and that's when I went into the room to see our crooked carpet. **NO ATTENTION TO DETAILS** Our mahogany doors and baseboards were damaged during the installation, despite our prior concerns and the owner's assurance that there was no need to worry. **RUDE** If it matters, and your carpets are adequately done, three times during our experience with the owner, he speaks passive-aggressively, and one time angrily because he was out on his boat during business hours taking our call; we were returning his call because he wanted to postpone the installation. On another occasion, I walked into the garage, where they were cutting the carpet; the installer had the owner on speakerphone (because they were unsure they had enough carpet), and I overheard the owner joke about my watching them work.

We purchased two area rugs from Westbrook Flooring and they were just delivered today. Pete the…read moreinstaller did a Great job and was extremely friendly. If anyone needs any flooring, rugs, etc I would highly recommend them.

Jose helped me from the moment I walked in the door to selecting the right carpet, setting up an…read moreinperson visit for measurements and seeing Alejandro through the process of install. We are satisfied customers! They are now starting the process to come to my home for flooring and carpeting in my home. Thank you Pastor Suzanne

"Gimme three steps, gimme three steps, mister Gimme three…read moresteps towards the door?" (Lynyrd Skynyrd) After we had our hardwood floors and steps sanded and refinished, we decided to pretty up those steps with a carpet runner, which explains why we visited Galaxy Discount Carpet Store today. That decision ended up being a FIVE STAR experience. Their two floor showroom is just incredible! Sample boards, rolls stacked on the floor in rows, area rugs hanging from the ceiling, gorgeous stuff everywhere. We met with Charlie and explained to him what we were looking for. He said that staircase runners can either be pre-manufactured in big rolls, or custom cut from carpeting meant for rooms. We knew we wanted a runner in some shade of gray to complement our wall color, and decided on a carpet runner to be cut from a big grayish roll and then finished with black binding along the edges, to complement the black stair rail and contrast with the white stair risers. It was installed 72 hours later, and that was pretty amazing in it's own right. Communication with Galaxy was great. Charlie was a dream to work with, the installers called us the day before install to confirm the date and time window, and the van with two workers arrived as scheduled mid-afternoon and did a neat professional job on the install. Charlie's price was $140 less than one we had from a flooring company out in our neck of the woods, and the carpet quality was better at Galaxy. Everything went well, and the stairs look great!

always helpful, great service. Installs go well and on time and timely. stand by their products…read more Can't recommend enough.

Jim the owner is a gentlemen and provided us excellent service as he fabricated customers floor…read moremats For our airplane. Not a huge job for Jim, he treated us like we were his priority at all steps in the process. Highly recommend, will be back

Dina Varano Gallery is a little store in Downtown Chester housing the art and jewelry handmade by…read morelocal artist Dina Varano. What first caught my eye in this tiny boutique, is the assortment of unique brushed sterling silver jewelry. I feel like brushed silver jewelry can be eye catching in its own way. In addition to the beautiful jewelry, you'll also find stunning cashmere and fine wool scarves and accessories. They also have some very funny ornaments, including one of a man in his underwear, covered in tattoos. There are so many creative designs at the Dina Varano Gallery, they will cost you a pretty penny.

This is my favorite store in the area. Besides the beautiful fine jewelry made by the namesake…read moreowner, there are gorgeous scarves, textiles and decorative objects that would make unusual gifts for someone hard to please. There is nothing run-of-the-mill about this store. I bought the softest cashmere shawl that was like a cloud of luxury around my face and its a pleasure to wear each time. Great ornaments at Holidays time too!

Susan has helped us with decorating our home and she is great!! She has a great eye for color and…read moredetail. Susan always goes above and beyond!

After a devastating flood that destroyed several of my window treatments as well as some furniture,…read moreI was overwhelmed. But Susie came to the rescue. I totally relied on her extremely good taste for the design, and she created simply stunning window treatments in both my dining room and master bedroom. She also did decorative pillows and other slipcover items as well as repairing several other sets of window treatments. Because of an illness in my family, I was unable to give her much direction, just told her what I needed, and she ran with it. She also hung up all my pictures and artwork. Most important, she was so nice to work with, and so supportive during a very difficult time. Her work is exquisite, with great attention to detail. She really takes time to understand what you like, what you're trying to achieve, and how to work with what you have already. I could not recommend her more highly.

Lisa's customer service and knowledge is top notch!! Years ago we worked with her for our kitchen…read moreand more recently she helped us with our bathroom. We had a few hiccups on our end and Lisa was able to help through it all!! We had many multiple orders (and a few returns) as we changed our minds and added more area to tile. All in all Lisa worked very closely with us to assure we were satisfied and happy with our purchases. Prices are fair and quality of her tile is great! Would recommend highly!

when i needed to recarpet my stairs, I went to Lisa for advice. i had never done business with the…read moreClinton Floor store but found Lisa very comfortable to work with. she made some great suggestions and the carpet was available in a few days. after final install, the stairs were done to my satisfaction and I've received many compliments on them. the cost was equal to the value and I would use her again if I had another project. lisa goes above and beyond to make sure her customers are happy

We called Peppers Cleaning Service to have our windows cleaned in our home. I spoke with Jamison…read moreand he came by to give us a quote. We had a few other window cleaning companies give us a quote and decided to go with Peppers. We couldn't be happier with the outcome of our windows! We have older windows with the slats in them and I know it was an enormous job! Jamison and his partner were so professional, organized and clean in their work. I would highly recommend them. We are so pleased with the outcome!

Excellent job! I got carpets from 2 bedrooms deep cleaned and the results were amazing. I was…read moresurprised how all the stains came out. It looks brand new now. All in less than 2 hours. I'm glad I didn't have to spend all that money buying a new carpet. The kids loved it too. Also very personable staff. I'd definitely recommend to friends.

We bought a house on the Shoreline a year ago and as part of the renovation we wanted to replace…read moreall the floors -- hardwood, carpet, tile. We went to several stores, had to wait for a salesperson and then had a hard time getting questions answered. Then luckily we went to Floor Craze and immediately had the manager's full attention. He showed us a a great selection, ranging from gorgeous high-end wool carpeting and wood flooring to stylish ceramic tile for the mudroom. He explained all the options, including the pros and cons, and gave us a very specific, detailed quote for each room, including taking out the existing flooring, and installing the padding and new flooring. Their prices are surprisingly reasonable! As soon as he placed the order for each room, he gave us frequent updates on delivery and installation times. The whole crew was warm, friendly, efficient and very professional from delivery through installation through cleanup. Everything was delivered and installed on time and perfectly.The rug for our entry had to be re-cut and rebound twice, for example, due to changes during renovation, and Floor Craze did that seamlessly within a couple of days, both tones. It's so rare to see this level of friendly service anywhere and Floor Craze made this part of our renovation a breeze!

Never have I had such a positive, pleasing, professional experience with any company. I will not…read moreuse anyone else ever for flooring work. I have carpeted several rooms and laid wood floors in the main part of my home and kitchen. Lee knows his business and will steer you in the right direction AND try to save you money. Now who do you know that will do that these days??? He's hands on with his crew at all times overseeing the jobs and bottom line just wants his clients to be happy. And his crews are clean, polite, fast and thorough. Thank you for a painless, wonderful flooring experience Lee. If only he could install a new bathroom and kitchen for me too?......

Highly recommend Carpet Crafters! Shane is dependable, meticulous and a master craftsman. I had a…read morefew projects and could not have been happier with the results. It was a great experience working with such a professional.

I was looking to replace carpets in two of my bedrooms. I got a few estimates, one being home…read moredepot. Shane, from Carpet Crafters, was the best price. I don't use price as my final determination. I also checked his reviews and they were all excellent. Shane came over my house to give me an estimate and show me some carpet samples. He was very professional and polite. I chose my carpet, put down a deposit and Shane told me when he expected the carpet to come in. He did advise me that there might be a delay due to supply chain issues. While waiting for the carpet, Shane was easy to get a hold of and he was very communicative. The carpet came in when he thought it would and we scheduled the install. When Shane arrived to install the carpet he was very careful and meticulous. He put down clean gripping drop cloths wherever it was necessary while he worked. He made sure that his tools and carpet weren't in the way of foot traffic. Shane is a hard worker and you can see the pride he takes in his work. He completely moved our bedroom furniture, removed the old carpet and pad and installed the new carpet, and replaced our bedroom furniture, in one bedroom, in one day. He not only installed the new carpet but he fixed a squeak we had in the floors of both bedrooms. Shane made sure we were happy with the furniture placement and was very careful moving it. The next day, Shane removed the furniture, removed the old carpet, installed the new carpet and replaced the furniture in our smaller bedroom/office, in a half a day. The products Shane uses are top of the line, unlike Home Depot and he goes above and beyond when installing the carpet. Shane is professional and trustworthy and does incredible work, you won't be disappointed.

After arriving in the very cute and little town of Chester, the first business on Water Street is…read moreLark. Lark is a woman's boutique, they sell quality sweaters, purses and other cashmere and wool accessories. There are so many other little accessories, like unique fair trade earrings, and hair accessories. They also have a whole assortment of decor for your home or your Christmas tree. These are my favorite. From little knit bears to a not so little wooden deer. The little knickknacks are truly so unique and equally as adorable. What else is adorable? They have a baby section at Lark. From the tiny holiday dresses, to the softest plushies, and so many toys and books. The one reason I can't give five stars to Lark is the cost, everything is a pretty penny here. If you're looking for cashmere gloves, or some moon and star earrings, this is your place.

Super nice gift shop on water street that has some unique gift options for people. The children's…read moresection has super adorable, out of the box gifts I've never seen before. I also ended up purchasing myself a cute new hat for while I'm walking around town. Their bags are so nice, not sure what I'll do with it, but it's very durable.