Great place to get insurance! The staff is friendly, knowledgable, & even speak Spanish!read more

Awesome staff and very dependable agents. They called me and saved me a ton of money on my car…read moreinsurance renewal.

I've been a State Farm customer for years because they get it right. I've flirted with many of…read morethose discount insurance companies, but inevitably what I might save in premiums, I lose in customer service. Not so with State Farm. Not only are my premiums reasonable, but I receive excellent customer service - even in those unfortunate times when I've had to make a claim. This has been especially true of Andrew Brandt's office. His staff has been cheerful, knowledgeable, helpful, and encouraging. And as we've transitioned into having *two* teen drivers (yikes!), that encouragement and advice has been much needed! And it's saved me a bunch of money too. I think this is a great firm.

From the owner: Here at the Andrew Brandt State Farm Agent office, we are passionate about providing an exceptional…read moreinsurance experience. My team and I take a personalized approach to your coverage, so you end up with a plan that is just for you and your unique needs. From Life Insurance to Home Insurance and more, we are here to help insure you from the unexpected and keep what you love covered. Please reach out to our office soon to get a quote, we cannot wait to meet you! License #: VA-159741

We called to get my son renters insurance for his college apt. He was treated very cordially,…read moreeverything was explained to him as he needed. Great suggestions and options. Easy peasy!

From the owner: At Blair Todd State Farm Agent in Williamsburg, VA, we are committed to serving Williamsburg,…read moreRichmond, and Hampton Roads with Auto, Homeowners, and Life Insurance. Our mission is to help make a positive impact in the community by providing exceptional service, fostering growth through coaching, and empowering others. We strive to be your Good Neighbor in Virginia and Maryland, providing personalized service to meet your insurance needs. Let us help protect what matters most. License #: VA-1279286, DC-3003776728, MD-3002624636, NC-20169191

I highly recommend my State Farm agent, Barbara Shelly! I recently got new insurance, and Barbara…read morehas been incredibly helpful, attentive, and responsive throughout the entire process. Over the past two days, she has promptly returned my calls, answered all of my questions, and worked hard to make sure I received the best rates and coverage for my needs. It has truly been a pleasure working with her. Barbara is professional, caring, and genuinely dedicated to helping her customers. She is absolutely the best agent, and I'm so grateful for all of her help!

My parents were State Farm customers for over 50 years. Barbara was their agent in Williamsburg and…read morevery helpful. However, since their passing, I have found the office to be difficult to work with. I called to cancel my parents' home and auto insurance, had a hard time getting anyone to take my calls, and when I finally did, was issued a refund check to my (deceased) mother for part of the car policy. I cannot cash it and State Farm will not reissue it in my name, according to the office. Then, my deceased parents were charged for umbrella insurance. When I called the office, they saw that indeed that the policy and the autopay agreement was still in effect. I pointed out that as my parents are both dead -- a conversation I have had with that office three times now -- they certainly are not using it and that I was surprised this policy was not identified the last time I called. The agent said she is getting another refund check issued but it too can only go to my mother since I am not on any of their accounts. (Why would I be??) I don't care about the money; I care that no one at that office could take the time to thoroughly look and see what accounts were active, close them out the first time I called to report my mother's death, and that (according to B. Shelley's office) State Farm insists on issuing uncashable checks to my deceased mother because otherwise "they could never monitor" who was scamming them and who isn't. That does not make sense to me. There must be thousands of people each year who have to close their parents' accounts, etc. Is State Farm just keeping the money? In a million years, I would not buy State Farm insurance at this point. We are Liberty Mutual customers and have had a great experience with them fwiw.

We have had the this company for our vehicles and home going on three years now and see no reason…read moreto change. All the staff treat me with courtesy.

The employees are very friendly and listen to the customers concerns. I had a situation where I…read morewanted to deal with a specific company even though they were a little more expensive. The agent explained all of the options but respected my decision. Excellent customer service with knowledgable employees.

The most professional and courteous experience in working with an Insurance company I've ever had!!…read moreThe Team of "Mike Kuebler" provided me with an excellent and comprehensive understanding of their product offerings. They are transparent and customize the policies to your specifications and goals. So far it's been smooth working with this State Farm office and very impressed with their space and staff. They will follow-up as a checkpoint to make sure policy and coverage amounts and conditions are most suitable. Make the transition or acquire this State Farm office services, you will save with the superior guidance for your insurance guidance needs!!

Great follow up, very professional and thorough . An easy company to work with and a great…read morerepresentative in Mike. I would highly recommend Mike and his organization.

I was considering switching auto insurance because the one I was using was getting expensive. I'm…read moreso glad that I switch to State Farm because I got a way better deal. Daniel was the one who helped me get the quote and set up my quote. He was very thorough with everything and explaining everything when I had a question. I would definitely recommend this place and I already mentioned this agent to other people because of the friendliness of the staff.

From the owner: VA-1100501 Our mission is to create impactful relationships, to offer guidance, and to meet the…read moreinsurance needs of our good neighbors. Our office strives to provide a remarkable customer experience with our interactions. We are charged with professionalism, integrity, and just doing things right. State Farm's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Lisa Johnson was very knowledgeable and assisted me in understanding the breakdown of my policies…read moreand helping me understand the increases that have occurred. I will recommend Goodrich & Watson Insu. to all of my friends.

I appreciate the professionalism and customer service that Lisa Johnson showed me the last week…read more Our car insurance rates went up, and she reached out before our renewal and said, "Let me do some research and see what I can find you." Well, she did find the line of coverage with a better rate and a way to save us more money!" In all 25+ years of having my car insurance for me and my family, no one has reached out to see how they can help me; I have to ask if there is something you can do for us. My family and I have the right person and the right company to take care of our personal needs. I have peace of mind and confidence that this part of my personal life will be handled. She made the process easy. If you are looking for insurance for your home, 2nd home, car, or boat insurance, call Lisa, and she will take care of you as she did with my family. Share my name with her, too, so she knows if it came from this review.