I found Window-ology on Yelp and was very impressed with the entire experience, from getting an…read moreestimate to having the work installed. They provided a combination of cellular top down/bottom up coverings, roller shades, a blackout roller shade option, and motorization for my home. I did reach out to several other companies for estimates, and there are a few reasons why I chose Window-ology over the others.
1. Pricing is VERY reasonable. While Window-ology was not the least expensive option, it was lower than the overall average price. The pricing to go with Hunter Douglas branded treatments with motorization was very comparable to lower quality brands without motorization.
2. Unlike other companies, Window-ology is a Hunter Douglas service center. This means that they do repairs in-house, even from other companies. This gave me confidence that they knew the Hunter Douglas brand and how to work with the equipment.
3. They provide a comprehensive warranty, so if I have any issues with the window coverings, I can call them. They will come to me, uninstall window treatments, and handle the repairs. Other companies may offer what you think is a comprehensive warranty like this, even saying, "We will replace or repair at no cost to you." However, if you ask to read their product warranty, you'll see what's not covered is shipping charges, cost of removal, and reinstallation. I found this misleading with other vendors and appreciate how upfront Window-ology is about their outstanding service and coverage.
4. For my particular needs, I wanted to have motorization for a top down/bottom up covering. Some other brands do not offer this capability. I also have a rather large window that other companies could not cover with a single roller shade (they would need to break that window up into two roller shades). I appreciated that Window-ology could cover it all with one piece of fabric.
It was very straight forward to get an estimate scheduled. Pamela came by to share fabrics while she quickly measured. I received the quote with options I had requested to see pricing differences between brands and with/without motorization. When I called the owner, Hal, with questions, he was very helpful in explaining everything. Once I had my options picked out, Pamela even came by one last time per my request to review the final options we had selected (she picked a couple on my behalf based on adding motorization). Her selections were spot on and perfect.
James came to install everything, and I was blown away with how quickly he got all the window treatments up. He showed up on time within the 30 minute time slot arrival window. It probably took about two hours for him to install 27 window coverings! He did a fantastic job and then walked me through how to use them, maintenance, and setting up the app for the motorized windows.
I HIGHLY recommend picking Window-ology for your window covering needs. The experience was incredible, product high quality, and service phenomenal.