I hired Mr. Sparkle on Sep 12 for a particularly tough window job in my new Baltimore apartment,…read moreincluding 5 large sash windows with screens and storm windows with 50-year dirt on them. I ended up paying $373 for the 2.5-hour job ($149/hour) and upon closer inspection after the job was complete, I found that one screen was not cleaned, some screens still had dirty edges, all the window frames still had uncleaned dirt, and the invoice had a mistake. I reached out by email Sep 18, sent pictures of the errors, and requested a partial refund. They declined to provide any refund and provided no apology or recognition of their errors. They did state that I should have called back within 5 days so they could have come back to check, but I replied in 6 days. Nowhere on their website, quote, or invoice was this 5-day policy mentioned. I would not recommend them. It took me 2 additional hours to correct the problems myself.

I have never had my windows professionally cleaned this was a first for me. What an amazing…read moredifference in my windows. I have always been a Windex girl and thought my windows were clean--think again. I can't say enough good things about the service--very detail-oriented.

I drive by Perfectly Maid every day and their cars are always parked perfectly in a straight line…read more This exudes at least a modicom of good effort. I have never used the service but I am sure it would be decent since they have not gone out of business in all these years of me driving by.....I expect the price to be reasonable and I would certainly figure out what to expect before the services are rendered and hold them to it. Thank you PMaid I look forward to contacting you

Perfectly Maid was referred to us by a neighbor and expected good results. Brittany came to assess…read morethe areas we wanted cleaned, and the team came out for the initial 'deep clean'. As it's my husband and myself, I keep our home pretty clean and organized but due to some health issues decided some help was necessary. The cost for this 'deep clean' was $446 which I thought was pretty steep, esp. since the areas covered were the kitchen, great room, hallway and bathroom. The living and dining rooms are having new flooring installed so they weren't included. A few weeks following their visit we were going to have some company so I decided just to 'tidy up' and run the Swiffer around the hardwood floors, under the couch, etc. Unfortunately I pulled out 2 AA batteries that I'd dropped and went under the couch when working on Christmas decorations in late November.. There was also a roll of tape I'd used prior to Christmas. Confused I decided to check the bookcases, etc. to see how well the dusting was taken care of and again, unfortunately, found it was a pretty lame job. Items weren't picked up, were just dusted around as was evident when I picked something up and found a ring of dust outlining where the item was placed. Our sound system consists of two pieces of equipment situated on a small table that has two shelves. The pieces are raised up a couple of inches to allow for air flow and therefore need dusting underneath. It's easy to use a dust cloth or a slender microfiber duster, from the side and push it under the piece to take care of that. It was easy to see by just standing in front of the unit nothing had been done as a light coating of dust was visible under each raised piece of equipment. Was given no explanation for that. We also have a 3 tiered set of bookcases with the tallest difficult to reach unless using a step stool. I didn't recall the team having any equipment nor did they ask if we did, so I checked the top of the highest bookcase and nothing had been touched, not dusted at all. When I called the office to lodge my disappointment I was told none of their workers carry step stools with them and therefore can't get to certain heights. I said we would have gladly provided one but received no answer. As mentioned in the beginning, we were dealing with some health issues. My focus has been on my husband so I 'wasn't looking for deficiencies' and just assumed the cleaning had gone smoothly. I did not intend to 'search for problems'; it all began with just wanting to 'tidy up' before company arrived. Unfortunately their level of cleaning was not what I expected or paid for. I was quoted their monthly rate to do a 'quick clean; would be $280, again, excessive. If it consisted of several rooms, etc. I could accept that - but not for such a small area. This was a major disappointment, and a costly one. M. Rose

Alex responds quickly to any questions, listens to any concerns you may have and addresses any…read moreissues promptly. He's eager to do a quality job and wants to make sure you're happy with is work. Overall a good value and experience.

From the owner: Will respect your time and satisfy any window cleaning/power washing needs!read more