I'm an older woman who is fighting Cancer. I am on a fixed income but still need a reliable vehicle…read moreto get back-and-forth for my doctor's appointments and treatments. In the month of April of 2026. I went to one of our local dealerships, Baker Garage in Baker City. Oregon. I couldn't afford to purchase a brand new vehicle so I could only purchase what I could afford. It was getting dark. It was toward the end of the day. There was a note across the steering wheel that said unsafe car when I questioned the salesman, he says, oh, when they got this car and they forgot to take that out, they we always have those on vehicles that we purchase. He said it's all good. Don't worry, go ahead and take it for a test drive. I did, and it appeared to drive like it should have when I got back. He was pressuring me to hurry and make the purchase. Because they were going to close. And as I said, I needed a vehicle to get back-and-forth to doctor's appointments and treatment, which I had a schedule appointment the next day. So I went ahead and purchased it gave them the money I had signed up documents and I left The very next day when I got in the vehicle to go to the doctor's appointment. I had discovered a massive amount of dog care all over the vehicle. I mean, it was covered everywhere Follo.\nWed by an odor of something. I went back into the dealership and spoke with the salesman who sold the vehicle to me and asked him if he would talk to the manager or the owner, who also has dealerships, not only in Baker City Oregon, but Has the dealership of the Chevrolet in Walla Walla, Washington and the one in ellingsburg, Washington. I\n Asked him if he would ask the owner. The manager, whoever was in charge, if they would be willing to go at least half with me on having it detailed, I was told at that time, they do their own detailing, and I asked why they didn't have that car detailed and he didn't have an answer, he said that they could give me. A deal on their detailing, and he didn't know how much that would be, but it would be cheaper than if I went anywhere else and he would get back to me. 7 hours later At the very end of the day before closing, the salesman gets back to me to tell me that they are sorry they can't do anything for me. I asked, are you kidding me? You guys can't even meet me in the middle and go half with me. Because you didn't detail the car or do anything to it. He said, no I tried everything. And they just said there was no way they could do it, because I didn't finance the vehicle through them but I paid cash. I\n Called to talk to the owner Justin, I called the dealership in Walla Walla and the one in ellingsburg, to ask if he would kindly go half with me, he never returned my phone call. Please keep in mind that these are dealerships, they certainly could afford to have detailed the car or at least went half with me, I'm on a fixed income and having to pay a detailing shop here in Baker City, which tied the car up for over 2 weeks, because I had to make the appointment because there were other people before me and I certainly didn't want to drive it to my appointments in that condition. So I had inconvenienced people to please give me rides until the car was ready and clean. I haven't drove the car, it was parked all this time finally took it out for the first time here May 4th. And there's a loud noise underneath the engine. Truthfully, I feel that they took advantage of an older woman with health issues, they didn't care. They just wanted my money. My husband passed away. I had nobody to check the vehicle out. And I didn't have any more money to buy a newer car, so I'm posting this to reach out to all of the people who may read this, and before deciding to purchase from the baker garage in Baker City, Oregon or the Chevrolet dealership in Walla Walla Washington, Or Ellingsburg Washington.. I've worked all of my life until I got the cancer and now I'm weak from the waist down and can't do the things I used to do in life and I'm limited. You are a family member of yours.Even your friend doesn't deserve the treatment that I've got.Yes i'm stuck with I headache And I wish I never went to them and bought this vehicle. But it's too late , but it's not too late to warn you and your family or your loved ones not to make the mistake I did.

Boy, I can't say enough incredible things about Baker Garage!! Dale and Stephanie are beyond…read moreincredible. They get me in quickly and I alway trust their advice. The rates are great and I always feel that they are more than fair. I would highly recommend them to everyone!

I've been here multiple times to have my car repaired after accidents involving animal collisions…read moreand they've always done an amazing job. So easy to work with. You can have trust that they'll get it done and do a great job!

I got my truck towed here after I got into an accident on the 24th. I needed a whole new front end…read morepretty much. They did an AMAZING job and were extremely professional! Gave me an oil change for free, charged me only for a part that I asked for that needed to be changed and didn't charge me to install it, and surprised me with two new headlights. My truck looks great. I am very glad that I took my truck here. Very nice guys as well. Thank you for such an amazing experience!

Amazing crew in there, Douglas was an awesome straight forward guy. They understood what I needed…read moredone and did it in significant time. This is the best auto shop I have ever been to.

In a Sprinter van. (Benz) We were offroading near Baker…read moreCity, OR and the check coolant level came on. We topped up the coolant and the light went off. Briefly. This happened every 7-10 miles. We called one shop and they said we'd have to wait two weeks. They recommended that we check with Hills We limped into Hills. Doug helped us out. He found the cut in our coolant line quickly, replaced the hose and added a chafe guard where the hose had gotten cut by an engine component. And he thoroughly evaluated the cooling system before he let us go. I highly recommend this shop. Really nice folks and very reasonable repair costs, especially considering what we would have paid to a Mercedes shop.

I would not recommend these machines. owner gives u a price and states he will be able to repair ur…read morevehicle. then calls u up saying, that u will need new parts for ur vehicle. now the new quote has gone up. charging u 10 times the price he quoted you. " Don't take ur vehicle to him."

We had an emergency issue with a U-haul traveling to Texas. The crew at Paul's were right on it and…read morediagnosed the problem, got the needed parts, fixed it all and we were on our way the next day! Thanks Guys!​

I was fortunate to meet the owners at the Elks lodge as I was passing through here in Baker City…read more In conversation I mentioned that I was looking for someone to assist with a tangled winch line, which I thought would require removing the bumper in order to remove the Warn winch in order to remove the winch cover in order to de-tangle the line. *whew* The gentlemen said he might be able to just pull the knot out with his ATV without all that labor and invited me to stop by. It was after 5:00PM, he and his wife hooked my synth line to an ATV and VOILA, pulled the winch line all of the way out for me and saved me so much grief, and obviously some $. I'm grateful to them both. They're genuinely nice folks building this business. It was a pleasure talking to him at the Elks and I can tell he's extremely knowledgeable about all things related to ATV/UTV, service, repair, winching, rope, recovery, rescue, tackle etc. He also had a nifty aluminum snatch ring/soft shackle rated for a rig as big as mine, and I bought one. I like the quality.

Joe Scott is the best. I have had him fix my car with fantastic results. Furthermore, on2 separate…read moreoccasions I have went in willing to pay for minor adjustments to sticky doors on my work vehicles. It's really hard to fit an appointment into my schedule. Both times he fixed it on the spot for no charge. I will never go anywhere else.

Love this place! Love the people here! Reno was the hero who fixed our bumper on the spot while…read morewe were on a family road trip and about to leave town. He was a pro and made the time for us even though we just dropped by. Noelle (hope I'm spelling her name right) was very friendly and accommodating over the phone too. Felt very comfortable with them and they went above and beyond in helping us out. Great fix, great work, you guys saved my bacon.

Thank you to the team at Grumpy's for helping get this stranded traveler back on the road! When my…read morealternator died on the freeway, they made room in their schedule and got my Escape running ship-shape! Super cool and nice folks work there, and with their expertise made a really stressful situation less so. Highly recommended.

Grumpy's diagnosed and repaired an electrical/power lock problem on my E350 that the Ford…read moredealership I bought it at could not fix. Grumpy's had my van in and out in one day and the bill was very fair. Professional communication, skilled labor and my new go to for any automotive repair or service needs! Highly recommend Grumpy's.

Highly recommend Precision Auto. I am a regular customer, as is my wife, and their team is honest,…read morepersonable, and highly knowledgeable. They are conscientious about cost and I always leave feeling like repairs I paid for were needed. Never feel pressured. They have an outstanding reputation in our community.

Jesse and team were awesome in helping me when I was in a jam. We slid off of the freeway just…read morenorth of Baker City on our way to Utah. After Superior Towing got us out of the ditch, the car had a loud ticking sound that wasn't there before the accident so he recommended Precision Auto. Although Jesse couldn't get us in right that day, he allowed us to leave our car there and was able to figure out what was wrong with it. They were super nice, professional, and communicated better than any mechanic shop that I've worked with. They had us over a barrel but didn't overcharge us and was very reasonable. I wish they were closer to home because they would be our new go to mechanic! Definitely would recommend them.