Description of Complaint: I helped facilitate a bathroom remodel for my 98-year-old Father. Michael Johnston of The Works Construction Company was paid $ 7,000 for the job. Michael walked off the job because we docked him $ 120 for ruined Mosaic tile that was left out in the rain. According to his crew leader, it was ruined and falling off the mesh. Michael installed a vanity light that was so low we couldn't open the medicine cabinet. He said he couldn't move it, so we also docked him $ 100 to pay the cost of another person moving the light. We thought Michael was in agreement with this arrangement and it is documented with texts and photos. Michael said there was a few things to finish, but when we gave him the agreed balance of $ 6,780, he walked off the job leaving the bathroom unfinished. As documented with more photos, Michael left our 98-year-old father with the following issues: He didn't clean up the construction site. There was debris on the floor that hadn't been vacuumed, there was " grout haze " left on all the tile and mirror, the walls to be painted were not prepped and there were holes in the walls that were never spackled, and just painted over. There was a 2" gap at the doorway because he didn't install a threshold. Dad is on a walker. He left an edge of the tile wall with no trim showing the rough edge and bar codes of tiles. Dad is on a walker and with only one bathroom, we had to pay the cost of an Airbnb. We hired Michael because he said he could do the job in six days. It took him 15 days, the job is still unfinished. Michael has since told us he would finish the work for $ 500. Michael has ignored Angies List representatives' calls and emails to mediate the situation. If necessary, I would be happy to provide dozens of texts, photos, videos and contract. read more