My entire experinece was the peterman brothers was seamless from scheduling to the day of reminder…read moreand pre-arrival calls, down to the professionalisim of the technician. The assinged plumber, Brandon was amazing and so easy to work with. He diagnosed and repaired both plumbing issues with ease and clear communication. Thank you, Brandon for your kindess and for getting ouelr broken toilets and shower working again. My family is new to the area and its nice to know that we have a go to maintenece and repair company for plumbing and heating & cooling!

several months after moving into our house (built in late 1990s and passed home inspection with no…read moremajor concerns), we needed our water heater replaced which was done by Peterman. The hot water was still running out afterwards so they were contacted again. They said it was an electric problem so a full inspection was done by their electrician. We were told the electric panel needed to be replaced and was a fire hazard. If we went ahead with replacing it, the oven would need to be rewired requiring destruction of part of the walls leading to the kitchen. There were also smaller electrical repairs that could be done as well (outlets). If we repaired everything, it would be around $9000. We got a 2nd opinion from a local electrician who had zero concerns about the panel. When Peterman was contacted about this discrepancy, we were told it would be escalated to the supervisor who would contact us but over several weeks we did not receive a call. Due to the conflicting reports, we got a 3rd opinion to be sure, and again, there was no recommendation to replace the panel and the repairs Peterman suggested did not amount to $9000 in their opinion. We did have a good experience with them prior to this (regarding HVAC) but if you plan to work with them, would strongly recommend a second opinion for large projects. We have ended our monthly membership with them and will not be working with them again.

Pricing not transparent nor reasonable: We asked Lohmeyer…read morePlumbing to install a bath faucet and drain fixture for a stand-alone antique-style bath.   The original fixture failed and leaked. The plumber assigned to the job brought a helper to evaluate and quote the work. He also spent some time at the plumbing supply house determining if parts were available to fix the failed fixture. They determined that we would need a new fixture. My wife worked with the supply house and selected and purchased the fixture. Once we had the fixture in hand we received the quote for this installation.  I was dismayed to see the quote for the installation work was $3877.00! When I asked for more detail I was given a verbal summary of the additional materials for the work that seemed to amounted to less than $50. We notified Lohmeyer that we intended to reject their proposal. I contacted another reputable local plumber and received a quote for about  $400 for installation. I accepted the quote, and the work was completed quickly and to my satisfaction. The plumber and his helper spent less than 2 hours to complete the work. We then received a bill for $595 for the service rendered. Note that they charge much more to quote this job than a reputable plumber charged us to complete the job. If you work with Lohmeyer I recommend getting a firm quote before they start the work. Then again, I would not recommend trying to do this as I think it will be a waste of your time. As an aside, here is useful information that can be used to evaluate the legitimacy of online reviews. https://www.8fig.co/blog/how-to-spot-fake-online-reviews

They've served our plumbing needs for nearly 20 years. Always prompt, clean and helpful.read more

During the coldest nights, our pilot light would go out leaving us with no heat at night. We called…read moreJohnson to come look at our boiler system. After the tech worked on it, the pilot light wouldn't come back on at all. He told us it was a valve he had to overnight to us leaving us with no heat for 4 days in below zero temps. After finally receiving the part (which was a $1000 valve), he installed it but the system still didn't work. The tech tried to tell us it was the heating element at $6000 or we can just replace the entire system for $9000. We told him to put the system back together and leave. After a couple of days, we hear a loud banging in my pipes and then my heat turns back on. After researching ourselves, we realized this tech at Johnson couldn't figure out that we had frozen condensation in our pipes which prevented our heat from working. Id also like to mention that bf this tech began working on our system, he had told us that he had just come from another call that he couldn't fix, and had to sell them an entirely new system. I'm believing now that this is their goal. To sell new systems, not fix the problem.D

Had an issue with a pump grinder and Johnson Heating came out the next day, identified the issue…read moreand provided a service quote on the spot. They completed the work quicker than expected and my total bill was actually less than quoted. The technician was personable and listened to my concerns before starting the work and gave me feedback and solutions based on his experience. Great experience for me and I will use Johnson Heating again.

Great service ! They came out on Memorial Day ! Our technician was great ! We would definitely use…read morethem again.

Heat pump less than 5 years old has needed service every year. Major part breaks costing 20% of the…read moreoriginal unit price. Repair scheduled. I even called them in the morning the day of the appointment to confirm the time of the repair window. Took a vacation day to be there but it was rescheduled without notifying me. The technician was knowledgeable and fixed the problem but the communication with the company itself was inadequate and unprofessional.

Very Prompt, Very Professional Techs, Very Competitive Price, Techs Evan and Harrison Were A…read morePleasure To Work With,On The Replacement Of My High Efficiency Water Heater, I Would Absolutely Consider Roto Rooter Again On Another Plumbing Emergency

Had back.up bad , system was 'snaked' snake got stuck couldn't get loose , husband assisted with…read moreown tools to unstuck, husband also removed toilet himself,company promised to call next day to come with system camera, never called back , never showed up, 6 weeks later same problem, called Roto Rooter service , said new problem was not within 30 days of service. So no refund, new app would cost the same again!! 440.00 to put a damned snake through the system that had to be unstuck by customer!! Highway robbery, do not call this company.

I had these guys over to do a basic cleaning of my sewer drain. Not only did they not do the job,…read morethey left a huge mound of dirt next to the hole they dug and then covered it up with the lid to my son's sandbox!! I have tried to contact them several times, but the phone always goes to an answering machine. I have even tried to contact the owner, Jan Finke, but I have had no reply from them as well. If you want to pay too much money for little or no results, these are your guys, but if you want quality work with great customer service, I'd recommend going ANYWHERE else.

From the owner: Specializing in: - Home Improvements…read more- Boilers Equipment, Parts & Supplies - Heating Equipment & Systems - Home Repair & Maintenance - Heating Contractors & Specialties - Plumbers - Bathroom Remodeling - Water Heaters - Plumbing Fixtures, Parts & Supplies - Plumbing-Drain & Sewer Cleaning - Water Heater Repair - Boiler Repair & Cleaning - Building Contractors - General Contractors

Tyler was straight forward and honest in his assessment of the situation and the remed.read more

This review is for Williams Comfort Air Mr Plumber. What was to be an ordinary service maintenance…read morecall on a water heater installed last year became an extraordinary pleasant experience. Our Mr Plumber technician, JEFF was easily the best interaction in 50 years with a plumber. Jeff is not only extremely talented in his trade; he exemplifies the best in the top of customer service. Within an hour duration of the service call he had become family. JEFF IS CERTAINLY AN ASSET OF WILLLIAMS COMFORT MR PLUMBER. Two days after our experience, we saw Jeff highlighted on a commercial recognizing his out of the ordinary care for a customer in distress. I can truly attest that the guy you see hugging the elderly customer exemplifies Jeff's treatment of his customers. He is a blessing.