A large, fading luxury property located across the river from Porto with excellent views of the city. We stayed for 3 nights in late September/early October in room 514. It's a fairly large property and a member of The Relais & Château association.
Things I liked:
-our room was quite large with a big patio and million dollar view
-large variety of food/restaurant options-particularly liked the food at the bar (a bit more familiar to Americans weary of Portuguese food)
-friendly, helpful staff-especially Luis at Dicks bar, Sara at breakfast and the bell staff (front desk just ok)
-breakfast was included and the buffet, while fairly typical for Europe in terms of food, was ample and fresh and service was good-especially Sara
-nice outdoor pool although as it was September and a bit cool, only saw seagulls using it
-good location with beautiful views of the city and bridges-all rooms have a view-hotels #1 asset
-they use a service to harass the seagulls with a cool guy who flys Lucifer, a Harris hawk around most afternoons-he was GREAT to talk with and learn about the bird.
Opportunities:
-the hotel decor may be considered "classic" by some but to me the creamy yellow walls and orange drapes in our room and the slightly shabby carpet felt a bit like grandma's living room-i think the hotel is in need of a refresh to bring it up to today's standards
-Wi-Fi coverage just ok -good in room but weak on patio and public places like restaurant and bar and a bit inconsistent
-lack of available electricity or USB ports by bed for charging electronics - to me is a must for this level of hotel
-smaller bathroom with only a single sink and older fixtures-shower is small and water leaked out all over bathroom floor
Like so many places in Porto, this large property seems geared to the large, ever increasing tour bus groups. There were also some corporate groups during our stay.
Our room was comfortable enough but wasn't quite up to snuff with the features of today's luxury properties. That said, the view alone is reason enough to stay here and if you readjust your expectations a bit-say older Marriott property- its a fine place to stay. Definitely not a top-tier luxury resort and definitely not as posh as other Relais Château properties we've visited. read more