Cancel

    Open app

    Search

    TheKey - Senior Home Care

    4.0 (3 reviews)
    Open Open 24 hours

    TheKey - Senior Home Care Photos

    Recommended Reviews - TheKey - Senior Home Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - TheKey - Senior Home Care

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Ashley Gardens Assisted Living & Memory Care

    Ashley Gardens Assisted Living & Memory Care

    5.0(4 reviews)
    72.0 miWest Ashley

    AMAZING moving company. I had everything packed & ready for pick up. The movers had everything…read moreloaded& unloaded in 4 hours flat.

    We moved our dad to Ashley Gardens from another facility and he made Ashley Gardens his home for a…read moreyear. Ashley Gardens became his home thanks to the amazing caregivers who loved him and treated him like family. No memory care facility is perfect, but Ashley Gardens was perfect for him. The caregivers at Ashley Gardens truly know how to love and provide care in a respectful way allowing their residents to maintain their dignity. At Ashley Gardens, our dad and our family developed a meaningful relationship with all of the employees. During our time visiting dad, we witnessed employees treat every resident with the same care that they showed our dad. The end of my dad's life was traumatic for us, but the staff at Ashley Gardens supported our dad and us every step of the way. Here are a few reasons why Ashley Gardens was the best place for our dad: Caring staff-from the welcome at the door to the kitchen staff to the caregivers-he was loved throughout this day. ***Staff was fully present and not glued to their cell phones like in other facilities Activities: Ashley Gardens provides a nice balance of activities for all residents. From volleyball to sing alongs to crafts, there was something for everyone to enjoy. Balanced meals that he enjoyed in a dining room with silverware, real plates and a "no beer" if he desired. He sat at an assigned table ensuring he always had friends to dine with. (In a previous facility, he often ate alone and he was lucky to get a plastic fork) Fox Rehab staff who were present almost daily and worked hard to take care of dad's physical, speech and occupational needs. The facility-the facility is open and goes in a big circle. Dad was able to walk laps and stop and say hello to friends along the way. The facility is fully staffed 24 hours/day and we were always comforted knowing that he had support whenever he needed it.

    Photos
    Ashley Gardens Assisted Living & Memory Care
    Ashley Gardens Assisted Living & Memory Care
    Ashley Gardens Assisted Living & Memory Care

    See all

    Harmony at West Ashley - Harmony at West Ashley Pub

    Harmony at West Ashley

    1.5(4 reviews)
    72.2 miWest Ashley

    In memory care , the girl serving the breakfast was rude and ignored one of the clients! She wants…read moreiced coffee instead of hot coffee! She mumbled and had a don't care attitude! If clients brought to your attention she doesn't like the grits and scrambled eggs you should be more polite and resolved the issues instead of complaining! Arguing! Make it right ! Otherwise switched job.

    Harmony is the typical, textbook example of an owner, squeezing all the revenue they can out of a…read morebusiness And putting as little effort and money into it as legally possible. With my experience there, with my father, there is often one lone person on the floor, Looking after 60 to 70 people. The same person often works two shifts in a row because they are always extremely short staffed. You often see the help asleep because they are working them to death With very few breaks, and a huge workload. If you ever need to call there for any reason, you may never get an answer. If you call the floor that your loved one is on, you will never get an answer because they are too busy. There's a different person at the front desk quite often because they do not pay enough and cannot keep help. The bathrooms that the public use often have excrement on the wall, and obviously have not been cleaned in forever. The carpet smells old and the food in the dining room smells bad and not inviting. This is a beautiful large facility that could be done so much better if the owners were not so greedy. We have had to hire a private care staff to make sure he is able to be put on the toilet and doesn't have to wait three hours. This is nothing but greed on the part of the owners. The owners, by the way, stay hidden behind layers of people in front of them so you could never find out who they are. And none of the layers of people ever answer the phone. If it would not be so hard on my father, I would move him. Do not choose this place.

    Photos
    Harmony at West Ashley - Harmony at West Ashley Bistro

    Harmony at West Ashley Bistro

    Harmony at West Ashley - Harmony at West Ashley Dining Room

    Harmony at West Ashley Dining Room

    Harmony at West Ashley - Untitled

    See all

    Untitled

    Indigo Hall - In the lobby

    Indigo Hall

    3.3(3 reviews)
    71.5 mi

    Beautiful open spaces, for the restaurant and meeting areas with natural light really make you feel…read moreyou are in a beautiful hotel--a big contrast to so many assisted living places. Also, there is an onsite salon with a talented stylist, Dewayne, who was incredible-he made my mom's hair look amazing. Indigo Hall connected us with a medical group that came onsite so we didn't have to run to doctor's appointments. The staff was epic-very energetic-sweet-and hard working, checking in frequently and encouraging group participation, and the front desk/Tina et al handled so many questions/situations professionally. My mom was there for a little over 3 years until she passed. We feel so lucky to have chosen such a caring and professional place I can't recommend it strongly enough.

    I researched several assisted living facilities before deciding on Indigo Hall. This was a great…read morefacility for my mother's final years. The staff were attentive and caring. The food was excellent. The dining room and common areas were spacious and beautiful. The activities programs were well-thought out to encourage participation at all levels of ability. However, management oversight was lacking. Throughout her stay, I was the one who discovered several medication prescription errors that negatively impacted her quality of life. They did respond quickly when I found these issues. Billing was also an issue. I found that her room charge rate increased even though the contract stated it would not. It took a couple months for the overcharge to be reimbursed. It also took 5 months to receive the reimbursement for her final prepaid monthly apartment fee. I see that they have a new director since my mom passed, so perhaps this has improved.

    Photos
    Indigo Hall - Photo in the 2nd story hallway.

    Photo in the 2nd story hallway.

    Indigo Hall - The week's activities for the residents

    The week's activities for the residents

    Indigo Hall

    See all

    Merrill Gardens at Carolina Park

    Merrill Gardens at Carolina Park

    3.4(12 reviews)
    56.8 mi

    Jeff Waddell, the Business Office Director at Merrill Gardens, is truly exceptional!From the start,…read moreJeff was professional, knowledgeable, and incredibly kind, making what can often be a stressful process feel smooth and manageable. Jeff takes the time to explain everything clearly and always responds promptly to questions or concerns. His patience, compassion, and attention to detail made a meaningful difference for our family. It's obvious he genuinely cares about the residents and their families he supports, not just the paperwork. Merrill Gardens is fortunate to have Jeff Waddell. His dedication and constant smile creates a positive and reassuring experience, and I'm very grateful for his support. I would highly recommend Merrill Gardens, especially knowing Jeff is part of the leadership team. Cindy Krebs

    Very sad situation. My grandmother lived here for the last two years... Was promised so many…read morethings. Mainly that she could continue her care here and be taken care of appropriately. She went to the hospital about one week ago due to heart issues... Never got the visit that was promised many days in a row from Jennifer. Because we did not get a visit in a conversation with the doctors... Even after repeated reach out from family members and five different staff at the hospital... We had to make the decision to take her to hospice. Very disappointed in this level of care for someone in their final days. Infuriating. But also just deeply sad. I would recommend families who loved their elderly folks... To stay away from the promises here

    Photos
    Merrill Gardens at Carolina Park
    Merrill Gardens at Carolina Park
    Merrill Gardens at Carolina Park

    See all

    TheKey - Senior Home Care - homehealthcare - Updated May 2026

    Loading...
    Loading...
    Loading...