Dr. Snook was the first neurologist who actually listened to understand my symptoms. For 18 years…read moredoctors would simply hear me so they could respond.

I've been a patient of Dr. Snook for a couple years now. Dr. Snook is an excellent Neurologist at…read moreIU Hospital. He is thorough, listens to his patients and has a terrific bedside manner. He only orders necessary tests first for suspected diagnoses and orders more tests when necessary. He stays current on upcoming medications and treatment plans. Unfortunately, he only takes new patients that come through the ER or by referral. He's a gem!

I've been a patient of Dr. Riley Snook for 10 years now. His office is no longer downtown at IU…read moreHealth University but at 11725 N. Illinois St., Carmel in Building C Medical Offices. The large parking lot is free at the Carmel location. Dr. Snook is genuine, thorough, listens to his patients and has a amazing bedside manner. He stays current on upcoming medications and treatment plans and is very knowledgeable. He only orders diagnostic test when necessary and doesn't keep you overwhelmed with procedures. For those interested in credentials he specializes in Neurology for IU Health Physicians Neurology Group. Dr. Snook earned his medical degree from Indiana University School of Medicine and returned there for his residency. He has hospital privileges at all of the IU Hospitals in Indy, including Tipton. If you are looking for a Neurologist who is personable and a caring physician that doesn't rush through an appointment give his office a call.

Scheduling appointments is a nightmare. Twice now we have been scheduled at the Mooresville…read morelocation and the doctor was not even there that day when I arrived with my mom. No apologies. No call backs to explain. Just, "he's not here" one time and "we called you and left voice mail" which was the wrong # so I never got it. It's now been weeks. You get lost in their system. The "central" location doesn't communicate with the satellite locations. And, you cannot call into the satellite sites. Only 1 # for communications. I sought out JWM Neuro help for my elderly mother who suffers with a brain injury and dementia type symptoms. It is not easy to get her to the appointments since she doesn't live with me and is in a wheelchair. I do not appreciate the extra stress JWM puts upon the patients. The one time we did actually speak with the Dr was a good experience. Hopefully, he will be in office this second attempt to hear results and his recommendations. I'm not holding my breath though. I don't see how they get results or actually treat patients. We've been at this for months. I understand that they charge a heavy fee if you are 15+ minutes late. I also want reimbursement for gas and time when the office infrastructure is continuously lousy and lacks communication. If you like the doctors, great. But good luck with the rest.

JWM Neurology is too large of a medical group to efficiently take care of patients. Their response…read moretime is very poor and at times non-existent. Many doctors have too many patients to remember them from appointment to appointment, let alone their specific needs. They rely on appointment notes instead of getting to know the patient themselves. They loose test results and don't pay attention to medication dosages. Unfortunately, many patients are just another number and not seen as individuals. I have been dealing with them for over 15 years with my husband, father and now my daughter. If you can find someone outside of the JWM group, I would go with them instead.

Best Neuro I've been to in my lifetime. Very dedicated to his patients and takes his time making…read moreyou feel like a human being. I have and will recommend this doctor to those needing his services.

This was NOT on Dr. Smartt... I read on line that a young…read morelady was very pleased with Dr. Smartt. I would love to have had him as my neurologist. However, I was unable to get past the rude receptionist. I had called to see if Dr. Smartt was accepting new patients. The person on the phone indicated that he was taking new patients. She said I needed a referral. I explained that I was currently see a Neurologist however I wanted to see Dr. Smartt instead. She said I needed to have my records sent to the office. I went on line and filled out the documentation, when to the office to take the application along with my insurance card and identification. She stayed on phone after I walked in. Another person came in behind me. She got off the phone, spoke with him for a few moments and then he went to sit in the waiting room. Meanwhile, I am waiting to see if she will address me since I had been waiting for her to get off the phone and to speak with me. Finally, I walked up to her desk and explained I was the person who had called to see if Dr. Smartt was accepting new patients. I told her I had filled out the documentation on line and that I had filled out the request to have my records submitted to Dr. Smartt. She took the paperwork and said she would call after she received the records. A week has past, I had not heard anything from Dr. Smartt's office so I called to see if the person at the front desk had received the documentation, she said she had not received the documentation. I contacted the other office, they indicated they had sent all documentation to Dr. Smartt's office and that they had document to show date and time. I ask if they could resend the documentation. They had no problem resending the documentation. After they sent the documentation they called me back to let me know they had resent all documentation. After two weeks of not hearing anything from Dr. Smartt's office, I called his office to ask if they had received my records from the other office. The person who answered the call asked me for my information of which I gave her. She then placed me on hold for 23 minutes and never returned. I called back, and the answering machine immediately sent me to voice mail. I called back again, this time it gave me a message saying that they could not see me until they had receive all records. The documentation as sent twice as of today (a month later) no follow-up phone call. I also hope that the person who did not follow up has shredded all my PHI as well as the copy of my insurance card and my ID. Needless to say, I never got to meet Dr. Smartt. I will never know if Dr. Smartt was a good as the young lady had indicated. Hopefully, if you want to see Dr. Smartt you will find a way to see him, as I was unable. Good Luck

No way should you use this guy. He paralyzed me. He says "that's why you come to me" with a…read moreFear of being paralyzed and he actually paralyzed me for life. Avoid !!

I had two office visits with Dr Horn after being referred to him by my neurologist for recurring…read moreneck pain and a subsequent finding of a bulging disc. The first visit it was recommended I try an injection to see if that would relieve the pain. It didn't help at all so the 2nd visit we discussed surgery. I was extremely hesitant & left the appointment convinced I would not return. Well I had the surgery last Tuesday (6 days ago) (I believe it was called an ACDF procedure) and Dr Horn did an amazing job. I wasn't nervous until the moment I was being wheeled in. He has a fantastic bedside manner. Explains everything & makes you feel secure & comfortable with what is happening. I wish I knew my nurses name because she was absolutely exceptional. I couldn't have asked for better. I wasn't thrilled with the anesthesia doctor, I thought he was a bit rude & cocky (actually made me cry after speaking to him) but the rest of the staff was amazing. I'm still in some pain but I believe that's normal, I would absolutely do this again & am looking forward to a much improved life. Cannot thank Dr Horn enough!

My experience is not to waste your time with Dr. DePowell. I came hoping for a meaningful…read moreassessment and was instead shut down almost immediately, with verifiable clinical and factual inaccuracies. I forced him to cite his reference to support his conclusions. I asked that the citation be included in the clinical notes. He did not include it. After going back and requesting it, his office staff spoke to him and they provided a citation that undermines his own conclusions and documented findings. Don't expect an honest assessment. I have already placed a call to file a formal complaint. So far I have not received a response. Whether Goodman Campbell, writ large, is 1-star, I can't say. My experience with Dr. DePowell was sub 1-Star.

I've been a patient at Goodman Campbell for nearly 6 years and have no complaints…read more I was referred to Dr. Lee for a baclofen pump. He is one of the leading neurosurgeons in the world when it comes to baclofen pumps so I knew I was in good hands. I had tons of questions and concerns before committing to the surgery. Dr. Lee sat down with me and thoroughly answered all my questions. Since having my surgery, I can honestly say it was the best decision for me. The nurse who maintains my pump is fabulous! She makes me feel comfortable and at ease. I love that they empower me to make decisions about what I need as far as my meds. I highly recommend Goodman Campbell if you need a baclofen pump.

Received a referral from my cardiologist to JWM, and was told they would call to schedule. 2 weeks…read morelater, I called to check on the appointment since I had not heard anything. I left a number for a callback. Nothing. 35 days after the referral I called again, and finally received a return call. The "lady" that called me had a total case of attitude. Before receiving the call, I had researched the practice reviews. I responded to the attitude by explaining that I understand why they have a 1.3 rating out of 5, and had neither the time nor patience for such nonsense, and would seek another practice. I have a very complex medical history and I am new to Indiana. I must say, when it comes to neurology, I am not impressed. Be your own advocate, or have someone knowledgeable advocate for you. But you do NOT need to tolerate this behavior from ANY medical "professional." Too bad ratings do not go below one star. And yes, it was the office staff, not the doctor giving me attitude. I can't speak for others, but can you trust a physician with your healthcare needs who obviously can't even monitor or control the office staff? I can't. I have had extensive experience with neurology, neurosurgery, cardiology, hematology, both vascular and orthopedic surgery in the Cleveland Clinic, OSU, UC, and UWV with top notch treatment across the board from skilled professionals referring me when an issue was outside their scope. Unfortunately not my first rodeo. But there is absolutely no reason for such treatment before ever seeing a physician. If some wannabe office sergeant can't handle a simple referral, what will happen when you really need information relayed to your provider? I didn't request the appointment, myself. My cardiologist sent a referral on my behalf. I will be making certain he reconsiders referring to this office again. All that's really needed to change his mind is to have him read this page.

I was referred by my PCP in February for neurological issues. I finally was able to schedule an…read moreappointment for MAY. I saw the doctor, and he was fine. He ordered an MRI of my brain to rule out any problems. That's where things went south. They referred me to a facility that was out-of-network for my insurance (apparently they couldn't be bothered to check), then dropped the ball. I had to call back, several times in fact, and they gave me the name of another MRI facility to call and the number. So I tried to call -- that number did not exist. I was able to find the correct number and called. Guess what? They had never received the orders from JWM! Apparently JWM staff had faxed it to the wrong number. Who knows where my medical info is now??? Anyway, I called JWM back and left a message (you can never talk to an actual human) with the CORRECT fax number. Several days went by -- crickets from everybody -- so I called the MRI place again and scheduled the appointment, assuming (stupidly) that the paperwork had been faxed. I got a call from the facility the day before the MRI telling me they still hadn't received insurance approval for the scan. I checked my insurance account online and the referral had NEVER been submitted by JWM! I know, shocker, right?? The MRI appointment was canceled, I immediately called JWM and left a message (again, nobody answers the phone) telling them what happened. That was over a week ago and I've heard nothing from JWM. Interestingly, I have a follow-up appointment next week to discuss the results of my MRI. What a joke! You mean the MRI that hasn't happened yet because nobody wants to do their job? What are we supposed to discuss? I've had it and am going somewhere else. I called a new neurologist's office this morning and they asked if I've seen a neurologist before. I relayed this story -- without mentioning any names -- and was told, "I'll bet I can guess where you went." She assured me those things would never happen at their office. So today I have changed the referral with my insurance company, contacted the new doctor's office, and have an appointment. All in the same day! Back in the beginning of this fiasco, I was warned about the office staff and the problems. I'm just sorry I didn't heed the warnings. It's now almost July and I've been waiting nearly five months to find out my issue. I will NEVER go to any of their offices again and will tell everybody I know to steer clear. Too bad, because I liked the doctor and thought he was very knowledgeable and thorough. Something needs to be done.

​Ruaway! Illegal actions:…read more Sold my personal information to a telemarketer who called frequently trying to sell me a product that they said the IPNC recommended (cbd oils). I threatened them with legal action and they stopped after weeks. Ask patients to sign a form saying they'll pay any and all fees not covered by insurance. Even for medicaid clients. (Blanket waiver) Billed me for a no show, when that wasn't the case. Medicaid's transport company couldn't find a ride for me that day. A health care provider can't bill a medicaid recipient at all for that, even if I had a ride but just didn't feel like going The transport company called them and explained it to them and they hung up on them. That appointment was over 1.5 yrs ago and they still bill me. They call, send bills in the mail and it's in my chart that I owe them $25 Riding the line: Didn't actually have a neurologist on staff when I asked for one. There was one next door but they didn't accept my insurance. Dr. Kundi's staff said they weren't associated, but was also told Dr. Kundi "isn't that type of neurologist". Unfortunately he's the only doctor they have, so I can't talk to any doctor at all, just NPs. Billed medicaid/Medicare $1400 for a $45 brace that he insisted on. I have spinal torsion and I told him it wouldn't work and it didn't. Leave my urine samples unattended. They refused to secure the cup multiple times when I ask. The bathroom wasn't secured and others can use it The interior wasn't secured as required Other: Urine test coming back positive for benzodiazepines because of another drug that gives false positives. One THEY prescribed. (It took me a long time to correct that after they put it in my chart. I asked them to look in my files to see 1 I was on the drug and 2 that it was them that prescribed it. Then I had to find a medical journal to quote and show them.) They did nothing but scold me and still prescribed my pain medicine as usual. Stay out of this unethical cesspool.

Dr Vogel is wonderful. She listens and very welcoming. However, the office is old and uninviting. I…read morehave not been happy with the portal system. Sent multiple messages regarding a request I had made, which resulted in zero follow up. I spoke to her staff who promised to call me back but never did. I finally received equipment needed, but it took a month plus way too much effort on my part to make happen. I will reiterate, Dr Vogel is excellent but the office is not desirable.

Dr McCanna assisted in a surgery where in turn my son's pain pump was accidentally compromised but…read morethe surgery summary report has a lie on how it was repaired and my son has been overdosed twice by this machine. I am unable to find help for my son as Dr Albert Lee who was supposed to be monitoring the pump has been stopping it. These doctors have given my son a death sentence because I won't let one of them play God so now they're going to play God another way beware and be careful

Dr. Shannon McCanna, a Neurological Surgeon, is part of the Goodman Campbell Brain and Spine team…read moreat the Naab Road office. There are over a dozen offices throughout the Midwest if this office isn't convenient. Parking is convenient with a parking garage under the building with the elevator going directly to Goodman Campbell Brain and Spine's Office on the 2nd floor. Dr. McCanna is very approachable and easy to talk too. He reviews Xrays and MRI in layman terms and takes the time to answer any and all of my questions. His surgical description is clear and easy to follow. Scheduling me with Dr. Wilson for a nerve block reduced the pain almost immediately until I was ready for surgery and a true blessing. Dr. McCanna is thorough, doesn't take unnecessary risks or rush to surgery if he feels there are unnecesaary risks during or after with healing i.e. postponing my surgery due to a A1c number to high risking my healing process. I was scheduled for surgery to replace my C-6 and C-7 due to degenerative disc disease. The day of surgery went well and I felt I was in excellent hands. I was still nervous but the surgical team did a great job reassuring me. I have to give a huge shout-out to Emma Schulte, Dr. McCanna's Neurosurgical Physician Assistant, who is invaluable, totally accessible and has a fabulous rapport with her patients. She provided follow up calls as promised, interacted with my liver doctors and transplant coordinator and I always felt she was on top of my case. I cannot say enough great things! My four week post op visit went quickly and smoothly. Xrays are done in office 15 minutes prior to physicians appointment by a very nice, friendly tech. The wait time was minimal for all appointments. My scar has healed nicely and is barely noticeable on my neck. Great job and thank you Dr. McCanna! I still have a couple additional follow up appointments until I'm back to 100% but I feel like I'm almost there. Thank you to all who participated in my treatment plan.

******************MUST READ LOST DR. JACOB DEWITT !!!!************…read more After searching the whole internet from Africa to Canada I can say that I have found Dr. Jacob Dewitt! Your welcome. LOL He is at IDPCHealth and has opened up his own practice. He is located in Zionsville only 11 miles from the old office. Dr. DeWitt is such an incredible Doctor when I found out he was gone I was having a meltdown. He helped me transition from my move out here from CA and unfortunately my healing and recovering is not over yet. For all you folks who need Dr. DeWitt call # 3174474532 and/or go to website listed below to become a member with even better benefits!!!! https://idpchealth.com https://idpchealth.hint.com/signup/membership/contacts?= **************FOUND LOST DOCTOR !!!! AMEN***********************

Great care for the whole family! After years of fighting medical billing codes, I finally do not…read morehave to worry about receiving a "mystery" bill months later. The doctors and the nurse practitioner at Westfield Premier are exactly that - premier. The service is top notch and the customer service is fantastic. If you care about your health (and your wallet) - do yourself a favor - and sign up with this great practice.