My experience is not to waste your time with Dr. DePowell. I came hoping for a meaningful assessment and was instead shut down almost immediately, with verifiable clinical and factual inaccuracies. I forced him to cite his reference to support his conclusions. I asked that the citation be included in the clinical notes. He did not include it. After going back and requesting it, his office staff spoke to him and they provided a citation that undermines his own conclusions and documented findings. Don't expect an honest assessment. I have already placed a call to file a formal complaint. So far I have not received a response. Whether Goodman Campbell, writ large, is 1-star, I can't say. My experience with Dr. DePowell was sub 1-Star. read more

I've been a patient at Goodman Campbell for nearly 6 years and have no complaints I was referred to Dr. Lee for a baclofen pump. He is one of the leading neurosurgeons in the world when it comes to baclofen pumps so I knew I was in good hands. I had tons of questions and concerns before committing to the surgery. Dr. Lee sat down with me and thoroughly answered all my questions. Since having my surgery, I can honestly say it was the best decision for me. The nurse who maintains my pump is fabulous! She makes me feel comfortable and at ease. I love that they empower me to make decisions about what I need as far as my meds. I highly recommend Goodman Campbell if you need a baclofen pump. read more

Goodman Campbell Brain and Spine - Goodman Campbell sign - Spine Surgeons Near Me - Carmel, Indiana

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I was referred to Dr Alentado for severe spinal stenosis with severe nerve pain. He referred me to Dr Schmidt for a spinal injection to hopefully relieve pain. After three weeks and 20 calls to his assistant Jaycee in an attempt to schedule i still do not have an app't. She never answers the phone and her only calls to me are early morning when I am still asleep. She has refused to schedule at my request until she "can speak directly" with me. Terrible communication. read more

Goodman Campbell Brain and Spine's office is now in Carmel. It has been several years since I needed an appointment and I found they moved sometime ago from the old St. Vincent location. Parking was easy with a large, free parking lot. The office is lovely with lots of light plus a large waiting area with ample seating. The check-in window is easy to see as you walk in. I waited approximately 10 minutes and the CNA called me back. I met with, Emma Schulte, the Physicians Assistant, for evaluation and then I was sent down the hall for X-Rays. I was so happy I didn't have to travel to another office for the X-Rays. The X-Ray Tech was terrific, friendly and professional and I was in and out in less than 20 minutes. The appointment wrapped up with additional test being ordered. I am very pleased with Ms. Schulte and her professionalism, knowledge and how personable she is. I had the good fortune to work with Ms. Schulte in the past and found her to be dependable and focused on the patient. She's easy to work with and always follows through. All the tests ordered was called in and the surgery center then followed through. I have one additional test coming up then I return for my test results. I was very pleased with the length of my appointment, Ms. Schulte and the new office. This team has always been efficient and thorough. I'm glad to report that has not changed. read more

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I found physical therapist Katherine Behrens through my insurance company, and what a gem she is! She gets five stars but I knocked one off for the practice in general. While Katherine's work is primarily with brain and spine patients, she was very helpful and knowledgeable about my tennis elbow. She is efficient, effective and entertaining. There were a few paperwork snafus with the front office, but those may have been my fault; still not sure, but they did not impede the treatment. No major issues-they're in a new building and there was just a general feeling that they don't quite have their act together yet. read more

As a referring provider I am embarrassed for making any referral to this practice. Many of my patients have reported negative experiences with this practice recently, particularly with "Dr" English. Patients report being treated horribly at this practice, particularly by Mr. English. I will never make a referral to the practice again and I urge patients to seek another provider as there are other providers to choose from. Mr. English, I suggest you remember that you are one of MANY providers and your success depends solely on your reputation. read more

I have experienced thoracic pain for years and have had several treatments. I went to Goodman Campbell Brain and Spine in hopes that I would be heard and a treatment plan/surgery would be done. Instead, a MRI that was taken over 2 years ago from another facility was looked at. I only met with the NP, who spent a total of three minutes with me, and stated "the thoracic area is not what causes pain to people" and I was not a candidate for surgery. She then told me that I could wait and speak to the surgeon, but I would have to wait. Now, I had a scheduled appointment. I told her that I certainly did not need to wait, as she indicated she had already shared her findings with the surgeon. I cannot believe how dismissed I was at the Greenwood office. I held my tears until I got to my car, but I have never been treated as though I was a burden verses a human with pain. NO, I do not need a medication to put a bandaid on the pain, I need a skilled surgeon, new MRI, and to be heard. I certainly pray that no one else ever experiences the same treatment that I have. I had such high hopes and even let them know ahead of time, that I just wanted to be heard. read more

I am very disappointed. I have waited for the last 2 years to receive real care due to my congenital spine defects and Goodman Campbell certainly dropped the ball. The first appointment went well (after waiting months to get one scheduled). The doctor wanted me to have a follow up CT scan and come back and see him. Simple enough, right? So the support staff scheduled an appointment. When I arrived at the facility for the scheduled CT scan, it was actually scheduled to be an MRI. I knew this was inaccurate and attempted to call their office for clarification to no avail. Once they got back in touch with me (days later) they confirmed it was supposed to be a CT scan. I finally had that scan done and had an appointment scheduled with the doctor for follow up. I knew that I was supposed to have X-rays done at their facility in Carmel the same day before I met with the doctor. When I arrived, they informed me I was only going to have the X-rays today and then I would come back the next week for the visit. This made no sense and was a total waste of time, as the X-rays take a total of 6 minutes to have done and I was told the appointment was with the doctor. I expressed my concerns and came back the following week for the scheduled appointment. They informed me the appointment was cancelled. Why? They informed me "it was unnecessary to meet". I asked who said that it was unnecessary- was it the doctor? She said no, but it's unnecessary. I'm confident that she does not have the congenital spine abnormalities that I have, so why is she determining whether or not I get to see the doctor. I have now made 2 trip to Carmel and taken 3 days off work to accomplish nothing-- not even a visit with the doctor. Upon this last situation, I requested my medical records, tests, and imaging. She informed me it was impossible for me to receive the images that were done in their office. So I've never gotten to see them, I've paid for them, but I can't have them. Someone can explain what they say though. I'm so beside myself at this nonsense. I need to see these films as I know a great deal about my spine and what it has looked like over the years, yet I am being denied an opportunity to view my own images. I am not done with them yet, but be very cautious in working with them. I am so afraid that these people operate on brains and spines and have the team be so dysfunctional. read more

I had been involved with G&C a decade ago and nothing has changed. I took my son there recently, he was unable to walk, could barely stand and was in unbearable pain. I would say it was because he is in Care source but I had the experience with good insurance - they did not do one neuromuscular or electro diagnostic test, infact never touched him, guy couldn't even even read the MRI, couldn't even see what 3 radiologists reported. What a waste of a day, and unethical practice, or rather non-practice. I'm reporting them for misrepresenting themselves as a provider for back injuries, if they can't read MRIs, what does that tell you? Spinal injuries are simple, nerve root are mechanically impinged, the motor and sensory inputs that NR is responsible for are affected. It's simply to test for DX NR impingements, the symptom defines the affected nerve root, and whether it's a motor or sensory symptom determines if it's a dorsal/back or central/front NR. The tests can be done in less than a minute, they are routine, but G& C don't do them, they say they can't read MRI & misrepresent the pain management fiasco & tell you how sorry they are. I don't know how they should advertise their "non-services" but it's not as a diagnostic practice. read more

12 years ago my husband was sent to Dr. Eric Horn by an Evansville Neurosurgeon, because he was "the best". Another Doctor at Goodman Campbell said that all of the big cases were given to Dr. Horn. He had a 10-1/2 hour surgery, with rods and screws placed in almost all of his lower back. My husband came out of that surgery with no pain at all, even though he was in terrific pain before. Dr. Horn said that he had a very high tolerance for pain. But even so, 7 of Dr. Horn's team came to the room throughout his stay of 4 days to see this guy with no pain after that huge surgery. You could tell that all of them respected Dr. Horn immensely. He refused all pain medication until the nurses finally persuaded him because they explained to him that they needed to stay ahead of the pain. (What pain? LOL) He came home and put the pain pills in the cabinet. He has since had 2 other surgeries done by Dr. Horn on different parts of his spine, plus carpal tunnel surgery. I recently had ACDF surgery on my neck - July 21, 2022. I too had no pain. In fact, the relief was immediate! Dr. Horn has always been patient, kind, and friendly. After my post-op visit, he asked if I had any questions for him. He has always been on time, and never seems to be in a hurry to get rid of us. Several friends and family members have asked for his info so that they could make an appt. with him, even though we are 3 hours away. (Further for some family members.) He is not surgery-happy. If he cannot help you, he will tell you, and tell you why. Wonderful Doctor! Mary M. Haubstadt, IN read more

I wish this review could be more about Dr. DePowell. Unfortunately, it is hard to describe a person that is late to your initial appointment. Moreover, that spends less than five minutes in the room with you and does not perform an actual exam. I was able to assess that Dr. DePowell is good at memorizing MRI reports that he just read and then reciting the same information that you already studied prior to the appointment back to you. It is worth mentioning that the staff is extremely rude even when performing basic tasks like answering phones and or greeting patients. The rudest and most impolite of them all is a woman named AJ. You will not be able to mistake her level of attitude and or the amount of disrespect that you will receive in what you hope is a short-interaction with her, but that will feel like an eternity. Ultimately, if you are into being mistreated, wasting your hard-earned money, not being properly examined, being marginalized, and your insurance being used like a piggy bank to fund this patient factory then you have arrived at the right place. Sadly, businesses like Goodman Campbell Brain and Spine stay in business because people do not read reviews prior to their appointments. This review is a factual representation of my experience with Goodman Campbell Brain and Spine. However, you should perform your own research to arrive at your own decision on if the consistent theme among all negative reviews is a pattern of behavior in the realm of highly-unlikely. read more

I had cervical spine surgery with Dr Richard Rodgers. I had immediate relief of most of my symptoms. Everyone was very kind and professional. I will definitely make the trip to Indiana for any future spinal needs. read more

The clerical staff is so incredibly rude. I cannot express how difficult and disappointing this part of my experience has been at Goodman Campbell. I work in customer care and I would not have a job if I spoke to customers with the tone and attitude I have received. Unfortunate really. read more

Goodman Campbell Brain and Spine is the absolute model of empathy, compassion & professionalism - Dr. Troy Payner is not only a very talented surgeon, but a very kind humanitarian and I say this with a lot of experience with other firms (4th person in my immediate family to undergo brain surgery this being my second brain surgery). I feel very blessed to have been referred here as they truly are an amazing and caring staff~ Thank you!!! read more

Dr. Mobasser deserves angel wings. He is so caring, competent and skilled. I have had two back surgeries and he is giving me my life back. So vigilant with pain management post op, and yet concerned with proper needs and what is appropriate. Everyone in the office is kind, respectful and they make me feel like I am their only patient. They call to check on me constantly post op before my next appointment. Kris, who manages everything, calls me back immediately with each concern I may have. I am SO glad that I found Dr. Mobasser and this facility. It took me 4 consults before I found him and I'm so happy and grateful that I did. AJ, you deserve angel wings as well. Thanks for taking care of me and my concerns in the hospital and treating me with such respect. I can't imagine a better facility anywhere for people who are suffering. I can't speak highly enough about Dr. Mobasser and this clinic. read more

Patient staff. Dr. Payner was ver knowledgeable. I recommend this office and provider.

I was referred to Goodman Campbell by my rehab hospital for chronic severe crippling back pain. The nurse practitioner ordered a biopsy that was done four(4) weeks ago. I have called 5 times requesting results and what would be the next step(s). The nurse practitioner has not called back nor has her assistant with results I have requested. I know nothing about the results good or bad/ no follow up on additional treatment I also asked to refill an anti inflammatory prescription which was not done. I've called twice on the prescription and have been promised a call back - still no call. Additionally receptionist is extremely rude. I have never received such poor care before this. This borders on malpractice!!! I've consulted an attorney. read more

Tried to help a relative get a better understanding of what to expect after surgery. Granted it was on the weekend but the person who was the contact was less than helpful and seemed annoyed with our questions. It is my opinion that people who work in situations that cause stress (ie; surgical procedures) should have patience and compassion or they should look for other employment more suited to their personalities. I could not get any clear answers to questions regarding what to expect after surgery for someone living alone. For example, will they need help with bathing or toileting? These are important questions for anyone, but especially for someone who lives alone. My relative was understandably nervous and needed to be reassured...the practice rep was less than helpful and bordered on being rude. I would not want a procedure performed by anyone who does not make sure their staff knows how to treat the patients with care...makes me wonder what else they do shabbily. read more

I was referred to Goodman & Campbell by my neurologist after my 2nd MRI showed further degeneration in my spinal stenosis & revealed a bulging disc. The first Dr I saw was Dr Horn who was great, explained everything, took his time, I never felt like he was rushing to leave the room, good bedside manner. He suggested a cervical epidural steroid injection. Dr Derron Wilson would be the one to do it & it was done yesterday. The two nurses I dealt with were both great. The 2nd one who came into the room was the one who explained how it would work and explained everything. I never met or saw Dr Wilson until I was in the "surgery room" face down. I did find that a bit odd. And uncomfortable. Considering I was extremely nervous. He had a decent bedside manner & talked to me however and told me what he was doing & asked if I was okay. The entire procedure was very quick & barely hurt. I worried for nothing, he did a great job. He did wait for me to sit up where I did see him then and he said take care and that was it. The nurse checked me out and asked how I was feeling, etc. Overall, it was a good experience, some stiffness today which is to be expected but I am expecting great things from this & I would recommend Dr Wilson. read more

They have great doctors. However, the business management of that place is terrible. The employees have an attitude. They do not seem to have the philosophy of "service to others" in their hearts. I think many of the employees go to the strip mall nursing assistant college, get a degree in 2 weeks, and then think they are qualified to work with the sick and needy. NO!!! Many of the strip mall assistants have NO BUSINESS being in the field of helping people. Many of them have zero people skills. I think HR is stuck between not having employees or hiring clowns who should not be in the business. However, it was like this pre-pandemic so I think HR is just incompetent. read more

I've been a patient since 2013. I've had injections from Dr Wilson. When those weren't doing the trick I had an anterior cervical spinal discectomy with fusion, in 2014. In July of 2019 I had a posterior cervical spinal farinotomy. I feel better than I have in years. Highly reccomend. read more

Super solid Group of talented providers. As with any surgeon, each has a personality that will need to match up with your particular style. Having said that the talent pool in there runs deep. read more

The physicians are amazing and take the time to listen to you. However, the support staff continues to drop the ball. When I call to ask a question I am on hold for over 30 minutes to be directed to leave a message. I have emailed and left a voicemail over 48 BUSINESS hours and haven't heard anything back. It is so frustrating that I cannot get the help I need because the staff does not communicate with their patience. Besides coming into the office a demand to speak to someone, I don't know what else to do. read more

Never had any issues here. Always very nice and never have had to wait very long. Nurses and staff have went above and beyond to help me get appointments scheduled together because I live out of town and never have I felt rushed through an appointment. Dr Doran has always been great and very patient with me. read more

My wife was in an accident in Indy (Oct 2017) and taken to Methodist Hospital. The large bill with the hospital was fully settled by our insurance company. Goodman Campbell continues to send bills to us, in spite of the fact that Cigna has reviewed the claim and says we are square. I do not remember Dr. Rodgers ever seeing my wife. Perhaps it was a consulting aspect of the hospital care. I never saw an itemized medical bill for Goodman Campbell. I have spoken with their billing office three months in a row. They continue to send bills. For all I know - at least by documentation - their bill is spurious. If you are considering service at Goodman Campbell, this experience may prepare you to clarify terms with their billing office. I recommend you document all conversations and names. read more

Do not go here! Used their services 2 years ago and now they sent us a letter saying they are sending our claim to collections although we've never received a bill from them. They would not let us pay the bill said it's too late had to pay it through collections and hurt our credit. Incompetence in the billing department and this isn't the first time I've heard about them. Stay clear if you can! read more

The reason I went to Goodman Campbell was because of Carl Sartorius, a great caring Physician. He was spot on with everything what was happening with my back. Unfortunately that's where it stops. Once you get into the Pain Management Group that all stops. Absolutely no follow up, it can take more than week to get a return phone and you have to be persistent in reminding them that you are still waiting on an appointment and that they need to their complete the paper. What a disappointment, I'm weeks into trying to get an appointment. read more

This place is a joke. They do not care about the patient just the money. Wouldn't recommend to my worst enemy.

I had appointment for 11.00 am got there at 10.40 they asked me where my paper work was that they sent me in the mail that I never got until I got home from appointment and it was in the mail box after 2 weeks and after filling out pepper work I was placed in a office for one hour freezing to death for a nurse to come in and do some testing for 5 minutes then I had to wait another hour in freezing office for MR McCanna to see me and after talking to him I had to sit in another office which was his Secretary to set up surgery for 25 minutes I sat there to find out it was her birthday and she wasn't there and she would call me back and the next day I still having had phone call not impressed at all read more

I love Dr Sartorius and Dr Wilson. The others have not been great. I would never see Dr McCanna or let him operate on me. Horrible bedside manner. Uninformed, not prepared for appointments and no follow through. Beware they will keep doing surgeries and not tell you they are not qualified for a more in depth surgery. Sadly I'm on #6 now and headed to a surgeon in Chicago. read more

I had to go to St Vincent Hospital on July 3,2019 the ER doctor ordered a CAT scan and then an MRI, he noticed something and had a Nero surgeon look at it who then had me admitted to the hospital. The Nero surgeon ordered more test. On July 4th a Neurologist visited me in the hospital who said she had been talking with a Nero surgeon who wanted me to make an appointment with Dr. Charles Kulwin for me to call his office the next day to make an appointment. While in the hospital they told me that I had spinal fluid leaking and that the back of my brain was sitting to low causing the pain and pressure. I finally get in to see him and I must say I have NEVER been treated so poorly by a doctor in my entire life. He was very rude and disrespectful. I would not suggest this doctor to anyone. Dr. Kulwin said he didn't know why I was even there. There was nothing he could do and if there was he wasn't sure what to do. I told him the hospital took me off one of my medicines till after I seen him so I asked him if I could start taking it again and he said he didn't know why they took me off and just kinda laughed about it. He told me to start taking it again and if I had the pains again to stop taking it. The Intern that was working with him said he never heard of anything like that either and they both just kinda laughed. Dr. Kulwin asked if I could just live with it. They made me feel like I was wasting his time and he seen my records before I could make an appointment why didn't he say there was nothing he could do instead of having me come to the office and pay my deductible and probably will have to pay the entire bill out of pocket. Oh I know why they are just in it for the money. Since he said there was nothing he could do does that mean I don't have to pay the bill since he didn't do anything for me but made me feel like a total waste of his time. read more

If they showed as much care, concern, and attentiveness as post surgery as they do presurgery, this would be a better practice.

I am a new patient suffering with issues from L1-S1 moderate herniated disc L5-S1 sciatica , numbness and muscle weakness in right leg . They examined me and looked over my MRI and wanted a scoliosis test since I suffer from it. They suggested to skip therapy cause it could make things worse and try injections in hope the disc reabsorb itself . The person who examined me didn't want to hear about any issues but the one I was sent for . She didn't seem to care about the minor bulge higher up or anything else . She said insurance would want them to fix one thing s at time . I want to prevent another issue like this in the future . They didn't explain any of my MRI other then that I got a herniated disc pressing on S1. A week later my pain increased with numbness . I call my doctor who tells me to let the surgeon know . I call and they make me appointment and get called back saying I don't need to come cause there is not much they can do . That I need that injection . I was a few minutes late cause my doctors office which is a hour south of their office messed up paperwork dates and I had to go back in. So they made me wait a hour in pain until I was in tears in the waiting room . They decided to give me a oral steroid . I just wanted something to help the bad muscle spasms with the pain cause the Gabapentin wasn't helping . I asked if the disc would heal back if it was re absorbed . She kept going on about that nerve being pinched and the disc is like a jelly donut and explaining the issue I already know . I like more detail and reasons with my care . They seem unconcerned if you call or need anything and are miserable . I called a week after to tell them I have dizzy spells and my bowel habits have changed . I went from always being my normal constipated self to pooping five times with allot of it being diarrhea everyday . I thought I should be concerned since my doctor told me about incontinence being a risk from pinched nerves . I call the nurse line to ask what to do about dizzy spells etc. I explain to her and before I can finish she rudely cuts me off . Saying ," I am just the operator !" I told her I was sorry I thought a nurse would answer . Just seems like the place is not very caring or want to listen to patients . My doctor is angry and sent me to someone else . Shouldn't schedule patients where you can't listen to them . read more

I am closely related to someone with nerve pain in her leg from a herniated disc. Dr Mobasser at Goodman Campbell repaired the disc, but the nerve pain persists. This type of pain resolves slowly, and sometimes not at all, as the nerve heals. My family member called Dr Mobasser's office to request help with the pain. A male nurse condescended to return her call and proceeded to treat her like a child or an idiot, asking if she'd tried ice or why doesn't she just lie down every time she has the pain? (Because she works and cannot just lie down all day.) My family member was not requesting opioids. She wanted help. There are drugs beyond opioids to help with neuropathy like this. Two obvious ones that may help are duloxetine and gabapentin. Tramadol can also be used and is not an opioid, though there may be abuse potential with that. This Dr and his staff just assume that any patient with pain is seeking to get high. That should not be the assumption. Alternatives to opioids do exist and it is unfortunate that this doctor does not help patients who are in pain with such alternatives. read more

I was referred to Goodman Campbell following a back injury. After having an MRI, I was diagnosed with Degenerative Disc Disease and herniation of discs at L4/L5 and L5/S1. I was initially impressed with my first appointment... I felt like Stacy Bell, NP, listened to me, was properly educated and prescribed medications appropriate for my situation and pain level. I was then scheduled for a SNRB (nerve block) and had that performed by Dr. Wilson (who is truly amazing and probably the nicest physician I have ever encountered in my life). I was told to call Emily (Stacy Bell's nurse) with a follow up and my general condition in 2 weeks. I waited and called on the 17th day post procedure. Long story short, I couldn't get Emily (the triage nurse who makes appointments, receives calls, and provides general information between patients and the MDs, PAs and NPs responsible for their care) to return my calls. I left my first message on a Monday morning at 8am due to severe pain in a new location. I waited...and waited. I called again Tuesday morning. She finally called and left me voice mail LATE Tuesday night telling me to call her back. I called her back immediately and she didn't answer so I left a message, and called again the following day. I called multiple times, left multiple messages letting her know this was urgent and she never once returned my calls. Finally after spending a week in bed being unable to reach Emily, I spoke to her supervisor on Friday just before closing time and low and behold she called me soon after and was IRATE. She was undoubtedly the most unprofessional person I've ever encountered in healthcare. I am also a healthcare professional and would terminate any employee who behaved as she did. She falsified documents (which is a crime, not just "unprofessional"), saying that she'd spoken with me multiple times (which is easily proven false via phone records compared to her notes - apparently she also neglected to remember that). She was verbally abusive yelling at me and calling me a liar for telling her boss that she hadn't called me. She was negligent by not informing the person treating me that I'd had a sudden and incapacitating change in symptoms and by failure to return my calls. I don't know what type of consequences she faced from her boss, but I wouldn't refer my worst enemy to Stacy Bell, because you will never be able to get in touch with her, or be seen by her, or have ANY communication from her due an obvious problem with her nurse (aka assistant - as described above). You cannot just call and make appointments; you must be scheduled by the triage nurse who works for the person providing your care. I have filed a formal complaint with GCBS and the Board of Nursing. I hope no one else experiences the treatment that I did. If you do, be assertive and document everything in case you end up dealing with an unprofessional criminal. Don't allow it! read more

My mother was admitted for surgery in March of this year. She had a spinal laminocetomy done on L1-L5. (This means that bone was removed from the vertebrae in her lumbar region to relieve pressure on the sciatic nerve.) Her surgery was scheduled on a Thursday, meaning that she was in recovery over the weekend when the hospital is much less staffed. We never saw her surgeon at all after surgery. Apparently he came by to check her chart, but wasn't bothered to come into her room. Supplies were terribly scarce and she was expected to lay up against a GROCERY SACK full of ice from the ice machine as the nurse informed us that they didn't have any ice packs in stock. Not surprisingly, the bag broke, leaking water all over her hours-old surgical bandages. The nurse had to change her surgical bandages only hours after surgery, which greatly increases risk of infection. Also, knowing that she couldn't have any pain medication that would make her nauseated (the last thing you want to do is throw up with an eight inch incision in your lower back), they scheduled her for surgery knowing that there was a dilaudid shortage (she cannot have morphine or codine). The night of her surgery, she had to stay awake ALL NIGHT LONG so that she could push a pump button every 30 minutes just to stay in front of her post-surgical pain. She was overseen by three, that's THREE different internists during her original four day stay (lots of communication issues). Then, she was sent home with absolutely NO AFTER CARE PLAN AT ALL on Sunday. No patient should leave a hospital after this kind of surgery with no after care plan. Period. Furthermore, we had been specific with the surgeon before hand about wanting a plan in place for when she went home. Case in point, she fell at home the day after surgery, requiring immediate surgery again to put permanent pins and screws into her wrist and another month stay in a rehab facility after that. Turns out she herniated a disk in her fall as well, so we had to go back again to be re-evaluated by the surgeon again a week later. We were quite literally told that she could not have an MRI done in the office because theirs was busy that day with admitted patients (REALLY?!?), but that we would have to go to the ER instead. To recap, even after making an appointment to come back and get evaluated only days after her surgery, we ended spending 9.5 HOURS IN ARGUABLY THE BUSIEST EMERGENCY ROOM in Indianapolis just to get an MRI done and confirm the herniated disc. This also increases risk of infection as all the sick people in the city congregate in emergency rooms. Overall, pre-planning was terrible, her after care from the surgeon himself was non-extistent, the hospital was understaffed and understocked with supplies, pain management was a headache, she was sent home with no after care plan whatsoever, and even after suffering complications after surgery, she was tagged and bagged and sent to the ER for 9 hours in excruciating pain. She now has to have surgery on the herniated disc to repair it. Needless to say, we will be pursuing surgical options elsewhere. read more