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    P4 Physical Therapy

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    6 months ago

    My therapist was so good! She is the reason I am getting along as good as I am! Alex Whalen is her name

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    OrthoSports Associates

    OrthoSports Associates

    1.0(3 reviews)
    2.6 mi

    I had a very poor experience with them yesterday at 52 Medical Drive East. I made an appointment…read morebut had to wait 10 or 11 days to get in. I was told that I would be seeing Dr Hodges but that turned out to not be true. I paid my $70 co-pay and waited to see the doctor. After a couple of xrays on my shoulder they put me in a room to wait on the doctor. However, the person that came in to say she would be treating me was Rachel and announced herself as a physicians associate (read nurse or intern). I was not going to get to see a doctor so my co-pay was collected under false pretenses. Rachel was not a doctor and so could not prescribe any pain medication, nor could she order an MRI which I felt was really needed. Instead she gave me a steroid injection in the shoulder and was given an order for physical rehab. Because she could not prescribe any medicines to help with the pain, she lied to me and said that pain medication was only given after surgery. I know this is not true because I have several surgeries through the years for orthopedic issues. I was always given pain meds prior to the surgery. In effect they scammed me out of $70 by telling me I would be seeing a doctor when in fact I saw a physicians associate who was not a doctor. Now I have to contact my lawyer to see how best to recoup my $70. I will also ask that he send them a letter to cease and desist collecting monies for services they are not going to perform. They will be reported to the Better Business Bureau of Alabama and I will advise Blue Cross / Blue Shield to not process their claim for any insurance payout whatsoever. This was a total scam from the start, now I have to seek out another doctor or a pain management group. So far the steroid injection has done nothing to alleviate the pain. My advice is that if you are a new patient then you need to make sure you get to see a doctor. I cannot recommend them to anyone.

    I had my appointment with the with a Dr at the Pell City office and it really just made me…read moreuncomfortable. For this reason I was going for wrist and hand issues. If you look on their site this Dr deals with those issues but he told me he did not. Then what made it worse for me is that I am a person that self harms. I haven't done it in a while but I have scars on my arms. The Dr saw these scars and had me repeat what I had done a few times and looked at me like I was nuts. On the paper work I filled out I filled in depression and anxiety along with my meds so if he'd even looked hed noticed these things. This just made me even more uncomfortable. But the biggest kicker of all was after he left the room I could hear him in the hallway talking about my scars to others and repeated himself SEVERAL times. I just wanted to leave. It was SOO unprofessional and unnecessary. I was there for wrist and hand pain not old scars that aren't near where my wrists are. It really really upset me. You know if I heard him who knows how many others did as well. It was just really uncalled for. Thankfully my primary Dr isnt going to make me go back to him. I'm just at a loss for his behavior. He's an older gentleman so its not like he's not his fair share of things.

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    P4 Physical Therapy - physicaltherapy - Updated September 2026

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