PSA - Hampton's Buyer Beware: Store Credit Only, Unexpected $150 Restocking Fee and Refund Policy…read more(Update - response to owner comments at bottom) I discovered Hampton's Men through a Facebook ad and placed a $1,400 online order for a sport coat I had never seen or tried on in person. When it arrived, I decided it was not for me. I never even removed it from its packaging to try it on. I promptly returned the unopened item. Only then did I learn that returning it would cost me $40 in shipping, plus a $150 restocking fee that was not clearly disclosed during the ordering process. What surprised me even more was Hampton's Men's refund policy. Even after paying the restocking fee and return shipping, a refund to your original payment method is not guaranteed. Based on the policy, the company has complete discretion over whether to issue one. In my case, I was left asking the owner to make an exception just to receive the remaining $1,250 from an unopened return. That is not the customer experience I expect when making a $1,400 online purchase from a retailer I discovered through Facebook advertising and product photography. The owner told me he would "work with me," and I hope he ultimately does the right thing by issuing a full refund to my original form of payment. Until then, my advice to prospective customers is simple: read Hampton's return policy very carefully before ordering. Make sure you understand that an unopened return may still cost you return shipping, a $150 restocking fee, and that a refund to your original payment method may not be automatic. -------- Tyler, The most concerning issue is NOT the $150 restocking fee. It is that Hampton's can accept the returned merchandise, retain a customer's original payment, and provide only store credit instead of a refund to the original payment method. That is a material restriction. In my view, it should be clearly and prominently disclosed in the Facebook advertisement, on the product page, and before checkout, not simply placed on a separate Return Policy page. Had I understood that Hampton's could keep my $1,400 after I returned the coat and issue only store credit, I would not have made the purchase. For clarity, I opened the shipping box to view the sport coat, but I did not break the plastic seal, remove the coat from its packaging, or try it on. I returned it promptly in the same sealed condition. What is especially troubling is your admission that you initially intended to "work with me," but changed course after I posted reviews about my experience. In other words, the decision about whether I would receive my money back appears to have turned on whether you approved of my criticism. A customer returning a substantial online purchase should not have to rely on the owner's personal goodwill, or remain silent publicly, to receive a refund to the original payment method. Consumers deserve to understand that before doing business with Hampton's.

have to agree with the gentleman's review above! "Buy local" Tried!! "Crooks" They took our money…read moreand was suppose to special order pants and never sent them to us. MANY and numerous attempts with Barry saying Tyler is out of town today and Tyler saying I'll take care of it and NEVER getting our merchandise..phone call after phone call and Tyler promising today Ill get them sent out NEVER HAPPENED. DEMANDED a refund - promised today today....Never happened. This purchase happened last FALL.....February 9 2026 Tyler leaves a vm....I have your pants here well.......???? YOU might have them but you haven't sent them or returned a credit to my amx after MANY ATTEMPTS! This has become a CAREER for me. NEXT is channel WBTV to show up and get this shady business on the news!! Clearly we are NOT the only people you have robbed! Chamber of Commerce! Mooresville police. What ever it takes at this point! NEVER STEPPING FOOT in HAMPTON'S downtown Mooresville.

After dinner we were walking to the car and saw all the cool stickers this store had. We bought…read moresome hats and stickers. The young lady behind the counter was very helpful and courteous. The prices were not bad either.

Love love love this store, there selection is great and they have the best prices on king street, I…read morewas in there last week and got a short sleeve app state shirt for just ten bucks! great atmosphere, great prices and very nice app state apparel as well as stickers, license plates, mugs, etc, you name it they got it! My favorite APP STATE store!

We love shopping at Omega Sports. They always have the best selection for running shoes and have…read moreknowledgeable employees to help you out.

I always love popping in to Omega Sports to find my running essentials. The staff is personable and…read moreknowledgeable which is always helpful when I can be so indecisive. Favorite add on purchase are Goodr which up my matchy game! Added bonus are Mega Rewards!!

My first trip to the Under-Armour Outlet. Hmm, very interesting. My initial impression was that I…read morehad entered a night club and expected to see a bouncer. Strategically placed lighting both dim and bright along with some loud urban music (the kind that makes me want to hurry up and run away from the store). I do like the workout clothes and their clothing styles in general. I think they do a great job with that. The sneakers felt a little too "all over the place" and came across as a bit schizophrenic stylistically. Props for having a "tight" store with a strong image but we ended up at the Adidas Store for some more classic looking sneaks and sportswear.... As I was posting this review I read an interesting article this morning regarding Under Armour losing popularity among young people. It also mentioned something about a new company policy (as of last year) that no longer allows employees to charge "strip club" visits to corporate accounts...hmmm. Not going to throw any stones in case I live in a glass house....

From the owner: Under Armour serves as a catalyst for the progress of athletes and our communities. Our purpose…read moresits at the intersection of "Who We Are" and the "Need in the World" we can fulfill.

Department appeared well staffed but was unable to get anyone to assist me with making a purchase.read more

Ridiculously bad customer service and, hands down, the rudest clerk I have ever seen in my life…read more He basically accused me to threatening him (which I did not do) and then whined when I asked that another store handle my request. I will never buy anything from this store again.

We were on vacation in the area and it was raining; a perfect time to visit the Mast General Store!…read more We slowly walked through the entire store, picked out a handful of our favorite candies and a cold bottle of pop. We sat on the front sidewalk and watched the clouds roll by. I noticed a section of the wall at the front entrance that showed the water lines at different times in history (see picture). That is the kind of history that only an old building has seen. The people that work here are glorious! Very helpful! They made our visit that much more memorable. This is a must visit location for all ages when you are visiting the area! Most Sincerely, Dayla

The Original Mast General Store is located in Valle Crucis, NC. It was opened by Henry Taylor back…read morein 1883 as the Taylor General Store and has been operating ever since, so they are definitely doing something right! The landmark is on the National Register of Historic Places and is quite a popular place. While you won't be able to park right out front as they did in the past, there is plenty of parking located conveniently behind the store. W.W. Mast bought a half stake of the business in 1897, then bought the other half in 1913, changing the name to Mast General Store It was truly the Amazon of its day, offering everything you could possibly need with the motto, "goods for the living, coffins and caskets for the dead," which prompted the local phrase, "If you can't buy it here, you don't need it ." When the economy changed and the original store closed in 1977, it was thankfully saved and reopened in 1980 by preservationists John and Faye Cooper The front corner of the store features an active town post office The store spans two levels with beautifully creaking floorboards that instantly let you know you are in a nostalgic place filled with history. A lot of the original advertising posters from Mr. Mast are still mounted on the walls alongside the vintage counters and fixtures The original cast iron potbellied wood stove is still used to heat the store, the functional wooden trap doors in the floorboards still remain from where chickens historically were traded for store credit, and you can even get a cup of coffee for just 5 cents. You will find a massive variety of cast-iron cookware, old-fashioned candy in barrels, postcards, books, high-quality clothing, footwear, toys, and traditional mercantile goods. I even bought a delicious fried apple pie! The historic Little Red Schoolhouse sits right behind the main building and offers clearance merchandise, though I just enjoyed looking at the older architecture and reading about the school.

We came here today when visiting the Boone Mall. I grew up in the area, went to elementary and…read morehigh school here and was glad to see some gear available from my high school along with college and grad school and professional teams. A note about the service--I actually was happy to be not suddenly approached by an overly enthusiastic employee when I initially walked into the store. You know the kind of place where you walk in just to browse and someone just comes up to you and asks if you're looking for anything? I was looking for a specific item and after a few minutes of browsing, the guy behind the counter came up to ask if he could help me find anything. He was super nice and helped me look for items similar to what I was looking for. When we couldn't find the size I wanted, I asked for a few other items and he found some for me right away. I ended up finding the perfect shirt for my kid that was the right size, player, and team. As I was paying, I chatted with him that I had gone to High school here and was glad to see my school's shirts/gear were being sold--it turns out he was also an alum of my school too (about 8 years before so we didn't know each other), but it turns out he owns the store and opened since 1990. They have expanded to a few other locations as well. I was just about to leave a nice review but noticed some 1 stars on here from people who have done a total of 1 to 3 Yelp reviews--really people? Those should have been filtered out. So just to address some of those 1 star reviews on Yelp complaining of not having attentive service--if you needed something, why not just ask the person who is behind the counter instead of writing that the employee was not paying attention to customers? Anyway, I'd be back if I wanted to find another team or player shirt, jersey, etc. This was actually my first time coming in the store and I was glad to see it still here after so many years. --------TL;DR-------- PROS: friendly service, small business feel, nice location at the mall with easy parking. Prices are reasonable and on par with national chains like Foot Locker or Lids or other stores I've bought sports memorabilia at. CONS: none BOTTOM LINE: this is a great small business to find your team's clothes or other team gear to show your support. Service is actually great

Nothing more unprofessional than a minor focused his phone, the entire time we visited...never any…read moreattention from his millennial music selection. Might have wasted money on someone else's horrible nfl team choice as a gift it he was interested in providing g service and assistance