I love Park Jewelers!! They have always been super nice when I've gone in and are always helpful if…read moreI have questions regarding any pieces I bring in. I would highly recommend them!

Tony and Demetri are amazing. They take care of you, according to your needs. Money have AMAZING…read morejewelry. I thank them for making my wife's wedding ring and many more accessories. Kyle

I needed my rings fixed from different jewelry store that left me very unhappy. He took what they…read moreleft me with and made me the most amaz works of art, all custom and one of a kind. Never seen prettier work. His shop is legit too and he promised two weeks and would be finished and he delivered. Whereas I waited 4 months just for the rings in question to be sent to me from the original jeweler in my size and wasn't even smooth on edges. Will not be going back to other store and only go to William from now on. Plan to keep him very busy. He's worth it. He also made earrings out of extra rings I had too. Even added loops and diamonds to the loops so it is flawless.

What a great place! I took a family "heirloom" (aluminum serving tray) to get repaired. While I was…read morecleaning it for my niece's wedding, the handle broke. Within an hour William's Custom Jewelry soldered it back together beautifully and just in time for the wedding. I can't say enough how much I appreciate their customer service, fantastic workmanship and friendly store atmosphere. A true gem!

I came in because I needed a watch resized. The staff were very friendly, and the lady was very…read morehelpful and efficient in helping me out! She taught me how to wind it as well. Would recommend this place if you need watch work done!

Went here to get watch links removed and came back to have the battery replaced in a new Citizen…read morewatch. The second time, I received the watch back with deep scratches on the underside corners (lugs) and a sharp point. I returned to speak to the individuals there (John and Sheila), and they denied causing the damage to the watch and tried to explain away the process, claiming they did not manipulate that area of the watch. John offered to polish the scratches, but since they are deep, they are still present on the watch. Being that the watch was new (kept in the box) and did not have these damages beforehand, I can only attribute these damages to their handling. I do not recommend bringing jewelry here for even minor repairs.

Absolute crooks! Just waiting for the next little old lady to walk in and scan them out of their…read moremoney! The only comfort I get from this place is knowing there is a special place in hell for them! Selling broken junk then only offering to return with a store credit which demands you to spend your money on more junk that's not going to work.

Mel was amazing!! She was very helpful along with the cashier (Edna). I loved how accommodating and…read morekind they were!

We had a very good experience with Culpepper Jewelers recently. We asked a good friend for a legit…read morejeweler because we wanted to have some jewelry repaired and custom work done on a ring. After going to a few other local jewelers, we realized they basically just ran stores but were not real deal jewelers. Therefore, we didn't expect much when we visited Culpepper. However, from the moment we walked in, we felt comfortable. They ended up repairing our ring and actually provided options. The ladies who work there seem to enjoy their jobs and that makes a big difference to a customer. The work was top notch, fair prices, and pretty quick. We have finally found our go-to local jewelers!

Needed a Seiko battery and one link taken from the watch band. Staff handled it while I waited…read more ONLY cost me a total of $7.13 Anywhere else it would cost $20 or more and would have needed to come back for it. I highly recommend !!! I will be looking for something for my daughter in the future from the jewelry section.

I love how clean, organized and friendly this jeweler is. They have a wide selection of options…read morefrom simple to ornate jewelry, perfect for gifts! They have a beautiful line of snake skin and other textured bags and wallets and the beloved Voluspa candles for sale too! Ask for Cheryl as she's so helpful and willing to suggest other options for gifting. Stop by after having lunch in the plaza, you won't be disappointed!!

Absolutely Yes!!! Every time we have stopped in we are always treated professionally and feel at…read morehome. Lauren is so wonderful and is a delight to work with. I will admit it's very easy to spend a lot of time there because they have so many beautiful things to look at. Once you shop here you'll never shop any where else. Make sure to tellthem Tony & Jessica send you and you'll be treated like family.

Exceptional assistance and service. They are helpful and honest. I will be going back!read more

Great service and staff! Have an amazing selection of coins and currency and very knowledgeable. If…read moreyou are a stacker they almost always have bullion in stock.

Jewelry shopping is tough, you want a jeweler who's going to give you an honest opinion without…read moretrying to squeeze every nickel out of you. The guys are Pierce are kind, genuine, helpful and don't pressure you to spend outside of your means. My fiancé had my engagement ring custom made here, he loved his experience working with Jason and Jay so much we ended up coming back to purchase his wedding band from here too. What I love most about coming to Pierce is how much their team values customer service. You're treated like family from the moment you walk through the doors. We've worked mostly with Jason and he's just an awesome guy, he'll take all the time you need to make sure you leave with something you love. They truly stand by their products so if you feel something isn't right you bring it in and they take care of it right away.

Melissa and Lance were great. Gave us awesome advice. Highly recommend them. We trust them with our…read moremost valuable jewelry. Great fair pricing too. Thank you Pierce Jewelry!

ZERO stars if I could:…read more I have not encountered such poor customer service in quite some time--likely because I generally choose not to frequent establishments that operate in this manner. My husband and I stopped in while waiting for the rain to pass and decided to inquire about having his Cuban link chain appraised. A young woman with long dark hair approached us to "assist." When we asked if we could have the chain appraised, the exchange went as follows: Customer: Can I get this appraised here? Employee: Yes, but I just work here. So no, I can't do that for you. Customer: (confused) Okay, so then how does an appraisal work? Employee: The jeweler. He's the professional, and he does that. And I told you he wasn't here. At no point prior to this did she inform us that the jeweler was unavailable. Instead, the interaction came across as dismissive, unprofessional, and unnecessarily rude--leaving the impression that she had no interest in earning our business. Establishments should be mindful of the staff they place on the front line, as one poor interaction can easily discourage potential customers from ever returning.

This was a confusing experience. Previously I went here to have a watch band adjusted and the guy…read morehelped me out and gave me good service. This time it was a full 180. I came in looking for a watch band replacement from what the factory gave me. The woman working did not want to help in anyway. Looked at my watch and told me nothing can be done I have to order from the original manufacturer. Then she showed me a curve and said this was the problem. It turned out all the information she told me was wrong. That curve had nothing to do with it. I knew she was telling me crap info and after going to a different jeweler they confirmed she was wrong. The other establishment helped in every way this business failed. She seemed cold and unwilling to help in any way. She seemed more interested in getting me out the door than providing any assistance. Congrats this business is blacklisted. Please keep looking in the four towns area. There are better jewelers to shop with.

My parents have been customers for years - they had all their jewelry and wedding bands custom made…read morehere - and always raved about the service and quality of work. When it came time for my own engagement ring, I strongly encouraged my now fiancé to purchase it here. Sadly, he did not listen, but I did buy my wedding bands at Maitland Jewelers. First, they inspected my engagement ring, and shared with me the unfortunate news that it was broken. They told me that they could not touch it but instructed me how to get it fixed at the original place, of which I was incredibly grateful. Nothing they had in stock looked good with my engagement ring, but they ordered in a few styles for me to try, that we mutually picked out of a book. When those came in, I didn't love them either, but we ordered a few more to build for a custom piece. They turned out beautifully and I am over the moon happy with. I cannot wait to actually wear the band! I also had earrings custom made out of diamonds from a ring that belonged to my deceased father. They also turned out beautifully and I cannot wait to wear them at my wedding. They ladies who work their, their gemologist/goldsmith - all absolute delights and experts at their craft. I cannot sing their praises enough. If you are on the market for ANY kind of jewelry, or need repairs, I 100000000000% suggest you visit Maitland Jewelers.

I cannot say enough great things about Maitland Jewelers. The staff alone would be a reason to…read morechoose this business, but that's probably not why you're looking for a jeweler. The In-store selection is curated so that they probably have what you're looking for. And, if you don't know what you're lol for, they can help with that, too. Or maybe you know EXACTLY what you want - they can order or make it. Regardless of your situation, they've got you covered. Now, back to the staff - Elin, Carl, and Carol provide such outstanding service that you'll remember exactly why it's better to shop small. The whole team is friendly, knowledgeable, and professional without ever being pushy. They're the best!