I called Ruth's Florist and Gifts on August 9th after I was sorely disappointed that an online service was failing to deliver on that day as promised. Having flowers delivered on that datewas so important to me because it was the first year anniversary of my nephew's passing. I decided to contact a local florist on the off chance that something could be worked out at that late hour. Mrs. Ruth answered herself and was very understanding to my situation. She promised to do her best to make a floral arrangement honoring my nephew and comforting our family. She was very compassionate. She went out of her way to make the arrangement on the spot. My sister said it was the loveliest arrangement she had ever seen, growing more beautiful after all of the multitude of buds opened. She enjoyed them for many days. In the end, it was a blessing that my original plans fell through, and that I was able to order from Ruth's Florist and Gifts. I would highly recommend her service. read more

8yrs ago you showed great kindness to me. At that time, I lived in NC and had come home to help my father care for my mother who was diagnosed with a terminal brain tumor. She lived only 10 wks. I had ordered roses for her funeral and 2 hrs before the service I got a call from the online florist saying they would not be able to deliver the requested flowers. I was so distraught and upset. I thought I would lose my mind with anger and overwhelming grief. Somehow I found YOU in the phone book. I was in tears when I called you and you comforted me and told me everything would be OK and you would put something together for me. You EXCEEDED my expectations and made my worst nightmare a little easier to bear. I NEVER forgot that act of great kindness!! I thank you again for your caring, compassion and kindness to me that day!!! You are the ONLY FLORIST I will EVER use!!! :) read more

Our daughter just moved and accepted a position in Chattanooga and my husband and I wanted to send her an arrangement. Living out of state and reading several reviews we decided to "take a chance" with Ruth's Florist & Gifts. I can say the reviews were right!!!!! I called and spoke with Thomas, he was so personable and helpful. Ruth's "creation" was beautiful. She also included a butterfly!!! I'm not sure if Ruth knew or not that I realized that a butterfly symbolizes "rebirth", "change" etc. Or was that just a little personal touch she just placed because of the type of person she is! My daughter was so surprised and loved her plant! Thanks to Thomas and Ruth!!!! I'll be ordering soon for a Valentines arrangement!!!!!! Anyone living out of state and looking for a Chattanooga florist, Ruth's Florist and Gift is it!!!! read more

Miss Ruth is such a wonderful and kind-hearted person. She genuinely cares about her customers and takes a real interest in getting to know them and their needs for the occasion at hand. We recently needed an arrangement for a funeral and wanted to use a ceramic church as the centerpiece and as a keepsake item for the family. I gave Miss Ruth a very vague description of what we wanted, and she absolutely blew us away with the final product. She is a true artist that puts her heart and soul into every single arrangement that she makes. Miss Ruth has always gone above and beyond on every arrangement that she has made for my family. We are so grateful to her and her staff! She is a true blessing to others! read more

Ms Ruth was a life saver! I had tried to use 1800Flowers to send flowers to my mother in law for Mothers Day. They failed to deliver on Mothers day and even failed to deliver on the re-delivery! They notified me both times that the flowers were delivered, but they lied. I called Ruth in a panic late in the afternoon after the 2nd non-delivery. She was so nice and talked me through what I needed to do. She even made sure a beautiful bouquet went out immediately to my MIL! I can't thank her enough. She even sent me a photo of the flowers to assure me what they looked like and let me know they were on their way! Thank you Ms Ruth! read more

Top notch! Cannot do better than this. Ms. Ruth is a perfectionist in every detail. It was hard for this mama bear to organize a dream wedding for her daughter living hundreds of miles away, in Ohio. She started to use Sam's club and is now so glad she didn't. Ms. Ruth does the most amazing work. Mama bear's daughter's flowers were just beautiful. Mama bear gave Ms. Ruth a picture of what her daughter had envisioned and Ms Ruth replicated it to a tee. Hope you're lucky enough that she can book you. She runs a very busy florist. Thank you Ms Ruth & Tom, you're amazing! ~ Customer from Ohio read more

I needed to find a florist for my aunt who is very sick and we could not find a florist within hours to deliver flowers to her. Through many hours of calling FTD, Pro Flowers, grocery stores we were finally led to Ruth's Florist & Gifts. Even though her business is an hour and a half from my aunt's home, she offered to help me. I was able to find a florist closer to my aunt's home but that would not have been made possible without Ruth's help. I will be forever indebted to her and am so lucky to have had many phone calls over the phone to make this miracle happen for my wonderful aunt. read more

I have used Ruth's florist in Ooltewah for several years now. Ruth & her staff have always been helpful & make beautiful arrangements. They always use fresh flowers so the flowers last & stay pretty for awhile. If I purchase silk arrangements they are always stunning as well & never seem to go out of style. Ruth & her staff are always polite & pleasant. They always go above & beyond to help their customers. Their pricing is reasonable too. You can never go wrong with Ruth's. She will forever & always be my #1 florist for any occasion. read more

I called this afternoon, Sept 16,2022 to get a NICE plant for a upcoming funeral, Ruth, the Owner answered the phone, Talked to me, gave me a nice discount, and added a few options, It is hard to decide what to give to someone when you are so sad about losing a loved one, Miss Ruth was so very extremely nice, Helpful and I can not use enough nice words about her, Wish I was there to give her a big Hug, She was so very Touching and Thoughful, Appreciate all her words, Kindness, and help * Thank you Miss Ruth * God Bless you read more

There's is no way anyone could exceed my expectations but Ruth has. Every thing she touches into it's place shows the passion and love she has for what she does. My parents were absolutely thrilled with the flower garden and fresh flowers they received as only Ruth can. She is truly an artist and such a very gracious person. She is at the top of her field and it shows in her work. Thanks for creating such a happy memory for me and my family.​ read more

The other day I walked into Ruth's store for the first time. It also happened to be the day I was supposed to go to prom. I didn't have any idea what I should get for the wrist of my date. Ruth was so very kind and helpful when she was talking to me. The wristlet I got from her was absolutely gorgeous and it had been preserved so it will never die. If I ever need flowers or anything I will definitely be going back to Ruth's. read more

Miss Ruth and her great staff helped me give my daughter the wedding I had always dreamed about for her. Everything was beautiful and above and beyond what I asked for. Miss Ruth added her personal touch, creative flair and loving heart to all aspects of the design to make it uniquely special for my sweet daughter. She even helped me find live trees to use as a backdrop. We loved it -- Five stars aren't nearly enough! read more

My brother got his flowers from prom here two years in a row, I got mine from last year and will for sure be getting them from here again! Everyone is always so friendly, and when you walk in it feels like you're visiting a friend's house. Prior to this, we had been to Ruth's for flowers of all occasions: teacher appreciation day, etc. Embodiment of southern hospitality. Exceptional color choices. read more

I love Ruth's!! I've had such a great experience shopping here! Ruth took my order right away and made it happen. The arrangment was the best I've ever seen. My friend recommended me to her because she had such a great experience using her florist for their wedding. If I ever need a florist for a wedding or anything flower related, I will definitely use Ruth's Florist & Gifts to do the flowers. read more

I called Ruth on the Wednesday before Mother's Day. I explained that I lived out of the area asked if she had any gardenia plants, which are my mom's favorite. She was out but explained that she could call the nursery to see if they had any left. She was so busy but a beautiful plant was delivered to my mom in Ooltewah the same day! Mom was thrilled and Ruth is my hero. read more

Ruth's is worth the drive! I passed other florists to get there and I'm so glad I did. I needed something really nice but I needed it last minute. She offered to quickly prepare something for me but already had a beautiful arrangement available that was perfect. I was in and out in no time and the flowers were a huge success. I will definitely be back! read more

Ms. Ruth did the flowers for my son's wedding and did an amazing job. She pays attention to the smallest detail and makes sure that everything is stunningly beautiful. She gives you more then you expect and goes above and beyond. The flowers are always fresh and last a long time. I would highly recommend using her for any of your floral needs. read more

Ruth did my wedding in 1999 and it was outstanding. She was the only one I could find at that time that would do tulips in a bouquet. Since that time she has been my go to for any floral needs and has never been anything but fabulous. Like a friend who is always there when you need them. Thank you Ruth for making such gorgeous arrangements. read more

My dear friend was having a crappy day and Miss Ruth and her staff dropped everything in the middle of the most busy season of the year to make sure my friend received a fresh-cut bouquet delivered before she got home that evening. How awesome is THAT!!? Love that southern hospitality in a small town! Shop local!! read more