Everything! You are not semi custom, you build one sku of cabinets and flip the doors and drawers…read morearound. The only thing custom is paint, you can have what ever color you want. Your service is horrible and when I had enough and asked for Mike the owner to contact me, crickets! Never a response! I could have bought my own RTAs and done the same or better job. I told them this because we built a bar area smaller in our media room! The quality of the cabinets were not to my standards for the price. My wall had to be repainted which they should have offered to pay for since the installer made marks all over because they sold me long floating shelves that was never installed at that length so had to install different brackets and notch the shelves to fit the brackets. 3times out here to install two shelves and 3 1/2 cabinets. I was set for me and my daughter to follow with full kitchens but we are going elsewhere now. Over $60k worth of lost business, not sure who wants that! The plans were ready to be executed. If you are looking for a good look and good quality this is not the place!!!

We used Builder Supply Source for our cabinets in a kitchen renovation project we just finished,…read moreand the cabinets turned out great. More than that? The cabinets we ended up with are extra custom. We wanted a more modern kitchen than I expect is very common in Nashville (several cabinetry companies our contractor typically works with could only give us Shaker cabinets, which isn't what we wanted), but Builder Supply Source had flat panel cabinets, which is the modern look we wanted. When they didn't have the exact stain color we wanted, they worked with us to create some samples based on some Pinterest/Houzz pictures I sent over. A few days after I sent the photos over, we had four samples at our house. We really liked three of them, narrowed it down to two, and finally picked one. I really appreciated that they were willing to work with us to get the color just right! We had a few little issues (one small panel of wood came slightly scratched up), but Builder Supply Source took care of everything. We worked with Will, who was great from our first meeting with him (we were in his office for about an hour talking about options and coming up with the best cabinet layout). And - at the end of the project - we're just in love with our cabinets (as well as with the hardware we ordered through Builder Supply Source). They were great to work with and the final product is exactly what we wanted. I don't think we would have ended up with the kitchen we had in our minds if it weren't for Builder Supply Source!

We called the Contractors Group for a kitchen remodel due to the positive reviews we read online…read more The process has been great so far! They have excellent communication, which seems rare these days...they gave us a detailed quote and timeline for when each step would take place. They had a meeting with us to go over every detail of the contract. They go above and beyond, so don't expect them to be the cheapest...expect them to do it right. While they were at our home measuring, I mentioned that we may need a new roof. They immediately contacted a reputable roofer that they use and we got an inspection that same day. After a couple of quotes, we decided to use their roofer. Our new roof was installed yesterday and we couldn't be happier. The entire process went smoothly. We feel 100% confident in Contractors Group and plan on using them for all of our future home improvements. Thank you, Jim, Jimmy, Cerise and the entire crew at Contractors Group!

After talking to three other contractors about our kitchen remodel and none of them returning our…read morecalls we had the good fortune of being told about Jim and the Contractors Group. We meet with him and told him what we wanted, he gave us an estimate and let's us think about it without any pressure. When we meet back up with him he had a detailed estimate, time line, and projected completion date laid out for our review. I have to say he's is one of the most organized contractors I've had the pleasure of working with. His crews showed up on time were courteous, and took care of our home as if it was theirs. The work done was Absolutely 1st class and was completed early and on budget. We couldn't be happier with Jim and his crew. We would highly recommend them to anyone looking for an honest Contractor. Thanks Contractors Group.

Joe was prompt and communicated well before the work started so he had everything he needed…read more Joe and his Partner worked efficiently, cleanly and did the work as promised. His final bill,came in at exactly what he estimated. Joe was everything I look for in an electrician. I plan on using him again and I plan on recommending him to all my neighbors

Awesome service and extremely flexible. Easy to communicate via text or phone and creative in…read morecoming up with solutions to problems. Really awesome support with the project we had. We'll keep working with Arrow Home Improvement for our other upcoming projects. Thanks so much!

My wife and I chose Dixie Ally Storm Shelters for an interior garage install. We were truly…read moreimpressed by the level of professionalism and expertise of the instal team!!! Awesome people, friendly, competent and very fast. My wife and I are very grateful to the entire team at Dixie Alley Storm Shelters, our shelter looks great, and my family is safer now; thanks guys

Never finished the work on my enclosed carport. Didn't finish applying the woodwork on outside,…read moredidn't stain woodwork and improperly installed 2 screen doors.

I would caution working with Cabinet Express as they refused to accept responsibility for damage…read morethey caused and they displayed a great deal of negligence and unprofessionalism, leaving me to repair our cabinets out of pocket. Cabinet Express was our countertop subcontractor through Home Depot and they also disconnected our plumbing. When the installers disconnected the plumbing, they left the supply lines partially open and didn't leave the ends in a container, resulting in water seeping throughout our cabinets, saturating the wood in the base and leaving water marks on the wooden dividers. I put the ends in a bucket when I discovered this. I brought this up to CE and they mentioned that they prefer to avoid doing any plumbing services for this reason and they promised to "make this right" by repairing the base of the cabinets. A few days later, CE sent out a technician, who was shocked at the level of damage, implying that there must be some other leak at the shutoff valves to have caused that much damage. He said we needed to cut out the base, repair the leak, and dry everything out before they could repair it. Prior to this, we had had a plumber reconnect the new sink and he didn't mention any such leak at the shutoff valves. Because of this, I was fairly confident the source of the water was the open, previously uncontained supply line, but I decided I would tear out the cabinet base as they suggested just to be sure, buying about $100 in tools to do so. As expected, the surface below the base of the cabinets was dry and there was no leak at the shutoff valves. This confirmed the source of the water was the open, previously uncontained supply line. At this point, I thought it would be prudent to get other parties involved, protecting ourselves in the case that CE didn't follow through. Home Depot initiated a claim, which went to their third party claims group, Sedgwick. I gave them a summary with pictures of the damage. CE responded that they were notified of a claim, and they needed to respond to this before any other action. Unsurprisingly, cabinet Express denied the claim, stating: "when we did the install, the shut off valves were not leaking. The installer did notice that the cabinet had existing water damage. We sent a technician back on 5/27/25 to assess. This technician stated that the plumbing had an existing leak unrelated to the disconnection completed by Cabinet Express." In other words, they are claiming they decided to proceed with the install on rotted cabinets? (False, as it wasn't damaged until after they came). Frustratingly, Sedgwick (Home Depot's third party claim organization, stated the following: "It appears that the installer is denying your claim citing the reason for the leak was not related to the installation. Please note that at this time we are inclined to agree with them based on the photos they provided and based on their statements that when they inspected, the leak was coming from the pipe and was not related to their disconnect. Unfortunately at this time we cannot provide any coverage for the interior damages. If you have any proofs to show the service provider that they were at fault for the damages, please respond to their email where they sent you this letter and you can discuss/dispute the denial with them directly." I responded to each party, cleatly pointing out the false statements in the denial letter, to which I received no response. The most ridiculous part is the "photos" Sedgwick mentioned was a photo taken by me (post damage). CE presented my photo of the damage to Sedgwick, falsely asserting that it was a photo they had taken prior to the install. The third party (Sedgwick) was completely trivial in this case, as they only referred me to deal directly with CE; and they were in no way neutral or unbiased in their assessment. A further indication of CE's negligence is that they disposed of necessary parts to our garbage disposal when they removed the old sink. CE never acknowledged nor responded to this either.

RUN AWAY FROM this company. I have been waiting over 3 months for my countertops so far. Every time…read moreI call I am told expect a call next week for this next step (currently in fabrication and now this is the third week I am being told to expect a call to schedule this week or next. Not one time have I received even so much as an apology. It is obvious to me they do not care one bit how long it takes or that they lie repeatedly. I will never ever EVER use this company again. I was told it takes 4 days in production initially. I am in week 3 of production. All I am told is expect a call when it's done. Beyond aggravating. Use them only if you enjoy a massive headache, complete apathy, and smoke up your @$$