I would caution working with Cabinet Express as they refused to accept responsibility for damage…read morethey caused and they displayed a great deal of negligence and unprofessionalism, leaving me to repair our cabinets out of pocket. Cabinet Express was our countertop subcontractor through Home Depot and they also disconnected our plumbing. When the installers disconnected the plumbing, they left the supply lines partially open and didn't leave the ends in a container, resulting in water seeping throughout our cabinets, saturating the wood in the base and leaving water marks on the wooden dividers. I put the ends in a bucket when I discovered this. I brought this up to CE and they mentioned that they prefer to avoid doing any plumbing services for this reason and they promised to "make this right" by repairing the base of the cabinets. A few days later, CE sent out a technician, who was shocked at the level of damage, implying that there must be some other leak at the shutoff valves to have caused that much damage. He said we needed to cut out the base, repair the leak, and dry everything out before they could repair it. Prior to this, we had had a plumber reconnect the new sink and he didn't mention any such leak at the shutoff valves. Because of this, I was fairly confident the source of the water was the open, previously uncontained supply line, but I decided I would tear out the cabinet base as they suggested just to be sure, buying about $100 in tools to do so. As expected, the surface below the base of the cabinets was dry and there was no leak at the shutoff valves. This confirmed the source of the water was the open, previously uncontained supply line. At this point, I thought it would be prudent to get other parties involved, protecting ourselves in the case that CE didn't follow through. Home Depot initiated a claim, which went to their third party claims group, Sedgwick. I gave them a summary with pictures of the damage. CE responded that they were notified of a claim, and they needed to respond to this before any other action. Unsurprisingly, cabinet Express denied the claim, stating: "when we did the install, the shut off valves were not leaking. The installer did notice that the cabinet had existing water damage. We sent a technician back on 5/27/25 to assess. This technician stated that the plumbing had an existing leak unrelated to the disconnection completed by Cabinet Express." In other words, they are claiming they decided to proceed with the install on rotted cabinets? (False, as it wasn't damaged until after they came). Frustratingly, Sedgwick (Home Depot's third party claim organization, stated the following: "It appears that the installer is denying your claim citing the reason for the leak was not related to the installation. Please note that at this time we are inclined to agree with them based on the photos they provided and based on their statements that when they inspected, the leak was coming from the pipe and was not related to their disconnect. Unfortunately at this time we cannot provide any coverage for the interior damages. If you have any proofs to show the service provider that they were at fault for the damages, please respond to their email where they sent you this letter and you can discuss/dispute the denial with them directly." I responded to each party, cleatly pointing out the false statements in the denial letter, to which I received no response. The most ridiculous part is the "photos" Sedgwick mentioned was a photo taken by me (post damage). CE presented my photo of the damage to Sedgwick, falsely asserting that it was a photo they had taken prior to the install. The third party (Sedgwick) was completely trivial in this case, as they only referred me to deal directly with CE; and they were in no way neutral or unbiased in their assessment. A further indication of CE's negligence is that they disposed of necessary parts to our garbage disposal when they removed the old sink. CE never acknowledged nor responded to this either.

RUN AWAY FROM this company. I have been waiting over 3 months for my countertops so far. Every time…read moreI call I am told expect a call next week for this next step (currently in fabrication and now this is the third week I am being told to expect a call to schedule this week or next. Not one time have I received even so much as an apology. It is obvious to me they do not care one bit how long it takes or that they lie repeatedly. I will never ever EVER use this company again. I was told it takes 4 days in production initially. I am in week 3 of production. All I am told is expect a call when it's done. Beyond aggravating. Use them only if you enjoy a massive headache, complete apathy, and smoke up your @$$