I cannot say enough good things about the staff at Speaks Funeral Home. When my son-in-law passed,…read morewe were in total shock and had no idea how to proceed. Tyrone Speaks guided us through every step with incredible kindness and patience. Tyrone as well as the other staff treated not only my daughter but our family with dignity and respect, answering all of our questions, answering our many phone calls and text, and accommodating our special requests without hesitation. From the initial phone call, making the final arrangements, and cremation everything was handled with seamless professionalism and attention to detail. During one of the hardest weeks of our lives, they made us feel seen and cared for, and for that, we the Robinson and Summers families will be forever grateful.

From the owner: At Speaks Funeral Home & Cremations, we pride ourselves on serving our families with dignity,…read morerespect, and compassion. Our staff is experienced in a variety of funeral services, and can help you celebrate your loved one no matter your religion, culture, or budget.

Attended a most beautiful funeral at this venue. Of course, the family of this amazing deceased…read morelady was in charge of the program. The business was very accomodating. The chapel was clean, had sparkling crystal chandeliers (they were very clean), and the stain glass windows were simple but nice. Black piano in the lobby added a very classy touch, and contributed to the nice atmosphere. Seems like there were a lot of friendly employees available to assist quests. Also, it seems like the venue was able to house an other service simultaneously. I'm very impressed with the entire business. There were monitors on the wall that were reflecting some family memories. However, great bonuses were the acoustic in the room and well working microphones so the quest could actually follow the beautiful seremon and the lovely songs performed by the mourning family members. Parking lot was not paved but at least there was enough parking. There were some parking spaces on the street as well.

I just called to let them know I was riding by and I saw one of the windows on the limousines down…read more And this lady answered the phone and called herself Brittaney. Very rude very short and very disappointing to call a funeral home and get this attitude. She didn't know if I was calling to get service or checking on service that had already been rendered. She does not need to be answering anyone's phone.

I have called this place several times and have left messages and to this day I have not received…read morethe phone call. I'm calling to check the status of a headstone of a very very close friend of mine. Which I was willing to pay for. The lady has not return my calls is been a couple of months and I've left at least 5 voicemails.

I ordered a headstone for my mother. I call them repeatedly and receive no answer. It's been 3…read moremonths. I finally spoke to someone that said they are under new management due to the lady in charge Theresa is in the hospital They have my money but still no headstone. Very bad customer service due to lack of communication.

Poor communication. They major in their roundabout skills of basically telling you they don't have…read morethe information you're asking for because they don't deal with this or that. Very unprofessional and vague. When asking questions, she will make sure to sift through papers and wonder aloud who your counselor is...darling, if you could answer my questions more straightforward instead of saying it's not what you handle, there wouldn't be a problem. Maybe try asking the people who have that information instead of telling me you don't have it. Thank you for having me talk to a wall and letting my mother in laws grave be unmarked and unkept since December. And when calling about the situation earlier, the excuse of "we don't normally do things for the graves in the winter". What month is it? April. It's April and been spring since March. Try another valid excuse.

My son is buried here he has been there since 07. Recently somehow the vase that holds the flowers…read morebecame damaged and over time the marker faded. When I pointed this out to the area manager Randolph Taylor he not only replaced the vase but he also refurbished the marker something that my wife and I have wanted to do for years .I cannot tell you how much this meant to us and we will forever remember this man and what they have done for us thank you so much