Very elusive and maybe even going to the lenth of dishonest . I replaced a vehicle with another and…read moreadded it to my policy . I repeatedly called and informed their representative the original vehicle dosent need insurance for 2 months it was billed to me anyways . Once they finally fixed that it seems they deleted comprehensive /collision on the new vehicle for 2 months now I've been trying to add coverage while it's a constant run around and blame game .4 months in and it's still not fixed my suggestion record every single phone call with them

Ty and his staff (thank you Sabrea) at State Farm made my life so much easier when I began my…read morebusiness. He provided me with guidance from start to finish and gave me a great reference for GL & WC coverage. Highly recommend for your insurance needs!

Great customer service by both Jim and Jamison. Any time I need to call their office, they are very…read morehelpful And courteous. A pleasure to deal with.

Have all my insurance through Jim. Great customer service and very helpful all the time. The best…read morein the business.

One day a couple years ago I decided to call the local State Farm office to see about new…read moreinsurance. It was a cold call and Alden was so friendly and nice I went into the office and he took care of everything. The rates are great and the agents are so helpful and hands on. My favorite is Andrew Patrick. He is the best! He helps me with anything and everything. He's so personable it's like talking an old friend. In a world where mostly everything is done by email or text it's nice to know you can call them and they will happily take care of you. Highly recommend!!

Everyone at this State Farm location (Rhawn St in Fox Chase) is extremely helpful and courteous…read more We've had our vehicles and homeowners insurance with Alden Thomas for many years and are very happy with our coverage.

From the moment we spoke, Ahmad El-Chebli made me feel heard and cared for. He was kind, easy to…read moretalk to, and very attentive. It's rare to find someone who clearly cares as much about their clients as they do about doing a great job.

State Farm insurance and Jessica G is the best! She explained everything to me about the different…read morethings on my policy that I wasn't aware of. She was very patient and professional.

Used Jonathan a few times and he is been SO helpful. I have referred him to family and friends and…read morehe has helped them as well. Kind, easy going and he knows his stuff 1000% He has helped me with my car and home insurance. Thanks Jonathan.

CONSUMER WARNING. For West Philly people and Upper Darby…read moreresidents. Avoid these crooks like the plague. Sometimes getting a cheap Down Payment isnt worth the hassle and then sometimes the Big companies do crooked things like try to turn a Limited Tort policy into a Full Tort policy. But this is flat out thievery and they will be reported. They take your money for a down payment, lie to your face about a bill coming in 20 days then shortly after you leave they call the insurance company ( access ) to Void the policy for non payment?? This is why there are so many uninsured motorist in Pennsylvania because there is zero oversight of these crooks. There is a number to file a complaint but good luck with that. Again, avoid these crooks across from Terrys Auto tags like the Plague. Go there instead. At least shes LEGIT

This office has the kindest individuals working there! Karen is able to help with all your life…read moreinsurance questions! Its a very welcoming environment and the people who work there are committed to providing awesome customer service :) If you are looking for insurance or if you are just looking for someone who has your best interest in mind you should give this office a try. 10/10 would recommend

John has been our insurance agent since 1994. He's insured rental properties, houses, many cars as…read morewell as life insurance for us through the years. He and his staff have always been available and engaging. Through good times and bad, they have always been a knowledgeable, calm voice for us. We have nothing but high recommendations for John and his staff.

I just bought car insurance from Mr. Ninerell. He did a top job explaining the remarkably…read morecomplicated system, answered all my questions, and put together a package that I believe suits my needs. It can be a lot of work to sign up a customer for car insurance-- a couple of phone discussions before the sale, an hour+ of face-to-face work filling out forms, plus a little follow-up support. The other agencies I'd called all had problems. Agents who didn't know what they were doing. Quoting prices before even asking me what my needs were. Insisting that they needed my "Social" before they could give a quote. Automatically assuming I wanted the cheapest policy. It's a tough job to do properly, tough for both customer and agent. Note that most of agents' time and effort goes into selling the policy and getting the initial choices made and paperwork done. They don't earn a lot considering how much they have to do. But subsequent annual renewals --ah!-- require just a quick Hello-How-are-you phone call. That's when their initial investment in you the customer pays off. Mr. Ninerell's current location is 15 Bala Ave.

The team at Andrew Reeder State Farm are by far #1, I have unfortunately had a couple of mishaps…read morewithin the past year,both situations were a nightmare,but if it weren't for the professional, dedicated,educated,personable guys at this office I would not have gotten as far as I did with my situation because I would have givin up. I was stuck going back and forth trying to figure things out, trying to find the right person to talk to. Those things are frustrating and draining,makes you wanna just say forget it,I don't want to claim anything,lol. I quickly realized that the guys in this office will LITERALLY do whatever they can to help things feel a little easier. I would call their office so they could connect me to whom I needed to speak with about any givin situation but also so they know what's going on as well. Well when Josh and John realized that I was being tossed around by the claims department they spang into action . They didn't ask any questions,they didn't give any f**cks,they just took over for me. They made sure that the next person that called me regarding my claim was informed and caught up on my situation so I wouldn't have anymore problems. They are all very personable, educated, knowledgeable men. They talk to you like we are old friends or family,they give you the peace of mind that everything is going to be ok where your car and home are concerned. They really are a GREAT group of guys. 10 star crew all the way around. John,Josh and Tom keep doing what your doing,your making a difference in the most positive way for people in a difficult situation. Thank you so much for all your hard work and dedication to your profession and your customers,If there were more people like you guys in the world it would surely be a much happier place. THESE ARE THE GUYS YOU WANT ON YOUR SIDE. CALL THEM,YOU WONT BE DISAPPOINTED,I GUARANTEE IT

Good Agent for Auto Insurance, Life Insurance, and Home Insurance. Really knows his stuff! helped…read moresave me a lot of money & got me amazing coverage! Definitely recommend giving him a call if you want a great deal on your insurance