Called for replacement of water valves for washing machine. They were quick to respond. The bill…read morehad an error called and it was corrected. We have used them before. We will call Gates Plumbing again.

I can't remember the exact motto of this plumber, but it's like we will get the work done fast and…read moresave you money. I would give him 5 stars for his work and scheduling, but then he asks to "Send you the bill" and when you get it you will be surprised. I was. Charged me about $100 over what good plumbers should charge. I also know of another job he did for an older gentleman and he way overcharged. He is a good plumber, but beware of his gouging practices. I would NEVER hire him again.

Called for service. The plumber called early to confirm and was supposed to be here at 10am or…read morethere about. At 1pm I called the guy that was supposed to do the work on his cell phone to see when he was going to be here. Had to leave a message. He never called back and never showed up. We called the office at 4pm after waiting for 6 hours. We were told the plumber they assigned was not going to get here. Unless we had called we never would have known what happened. The guy said I had an attitude problem and hung up on us. No more Kirby Plumbing. We have used them before but no more. Extremely unprofessional!

Great and reliable service. Technician was on time, nice to work with, and worked quickly.read more

this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

DIY gone wrong. I tried to switch out the water mixing cartridge in a shower and due to some…read morecalcium build up, it wouldn't budge. I put it back together, but the water would no longer turn off so we had to keep the water to the entire house turned off. I called Ray's and they were not able to come out that night. The next day they were there within an hour of calling them. An hour later they had it fixed completely. The competition came out the night before and talked about putting valves in the basement, tearing out a bedroom wall to get to the back of the plumbing, and cutting through the shower wall! I knew this was not required because Ray's had switched out the other cartridge just a few months prior to this incident. The competition told me the cartridge was stuck and he may not be able to get a part since it was 8 p.m. He looked up the part and said it would be about $500 for the part and around the same for labor. I told him I'd call another plumber and deal with the mess in the morning. The competition charged me $189 to do nothing. Ray's charged me a total of $200 for parts and labor. I will never attempt plumbing DIY again and I will never use another plumbing service!

Pricing a bit high .. But they showed up on Time, did the…read morejob and left They r about 25% higher than others

Always get a second opinion with them. T hey told my daughter her water heater could explode at any…read moretime and her tub and shower were full of mold and needed to be replaced. Bid was $15000. She got a second opinion and was told neither was a problem that was urgent.

One of the best appliance repair people in the area!! I have had them come work on two clothes…read moredryers and recently on my icemaker on my refrigerator. Always fast to come over and repair!! my last repair man has been Craig!! He is very courteous and very smart and fast at his job!! Definitely commend this guy!! Definitely recommend this establishment!!!

From the owner: Probst Refrigeration & Heating Inc Provides Heating and Air Conditioning, Appliances, Commercial…read moreRefrigeration, Generators, Boilers, Furnaces, Central Air Conditioning, Grill Services Effingham, IL. Area.

They helped figure out what was wrong with my water heater without breaking warranty and so I…read morecalled 800 number and they sent someone out there that day and it was fixed no charge They helped with my central air and fixed it with very decent price unlike one from Mattoon who called and canceled on me even though I was willing to pay the price!!! Thanks a million Weber's You Guys Rock!!

First time customer. Excellent, friendly, knowledgeable. They knew and had exactly what we were…read morelooking for. (We had been researching and actively looking for a while) They had us taken care of, loaded on our truck, and down the road in under 30 minutes. Prices are comparable to the big home stores, if not better. This is the first place I will check before any more appliance purchases. I loved the home town feel, and being treated like family, even though we were outsiders. Kudos.

We've used Bolt Plumbing several times and have very good service from them. Always knows what to…read moredo. Had him fix a leaky main water faucet, a water heater that we couldn't get lit, and fixed our shower faucet cause all we got was hot water. He was on time and stayed until the job was done. We won't call anyone else cause he always get the job done.

I've use Bolt Plumbing for decades, and they always manage to solve my plumbing problems. They are…read more very experienced, do quality work and care about their customers. Our Decatur West End home was built in the 1920's. In our experience Bolt Plumbing has been able to fix challenging plumbing problems that come with older homes.

Called with a broken water heater at 9:15AM and they had a tech here at 9:45 and the thermocouple…read morereplaced by 10:45. Very kind and quick service.

From the owner: Serving The Decatur Area 1985…read more Customer satisfaction is our top concern. We ensure that every assignment is completed with care and attention to detail. Owner, Kyle Janvrin, has an exceptional amount of experience in the business and personally looks after each project. Our plumbers use state-of-the-art equipment and we never compromise on the quality of products we use. We strive to serve all your residential and commercial plumbing needs. Our business is locally owned and we are licensed, insured and bonded for your protection.

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

Called them for a relatively minor issue that I wasn't comfortable doing myself and they came out…read morethe same day. Resolved it and were on their way in under an hour. Will definitely use them again.