Amazing - Alex put in lots of extra effort and house and windows looks beautiful…read more Well worth it vs trying to rent a unit

A couple of baseboards in one of the apartments that we manage were chewed on by a pomsky, and I…read moresent some pictures through e-mail. Even though Alex was busy and booked up, he gave me free advice on how to remedy the problem: "If you were to attend Home Depot with the photos, they will be able to advise an appropriate compound to repair the MDF material. It's relatively simple to trowel on with a putty knife and lightly sand after. The trick is to not apply too much compound, being better to do multiple coats that one thick one. Hope this helps." This stood out from a few other e-mails that I received. I have to find someone else to get this particular work done quickly, but I really appreciate the extra time that Alex took to offer a recommendation. Hope to try Better Under in the future. Thanks! Jeff

We've had Andre and his team for power washing for years and recently for a gutter clean. Always…read moreprofessional, thorough and conscientious. Andre certainly leads by example and ensures anyone from his team completes the jobs to the highest standard. He is so knowledgeable and gives honest, useful suggestions from homeowners point of view. Always a pleasure dealing with Andre. Would absolutely recommend their service.

We had our entire house, driveway, roof and shed power washed and cleaned by Property Washers…read more Amazing job! Excellent service and value. We highly recommend their services and really appreciate how responsive they are.

First off, I had used this company's services once before and had an acceptable experience and had…read moreintended to use them again. However, I will no longer support this company. They were hired by our neighbour in early November to clean their gutters. Rather than ask permission to use our property for better access to the job, the employee entered without approval and destroyed our gate. I had seen the gate upright a day or two before and we hadn't used it between seeing it functional and seeing it destroyed on the ground. It wasn't in the best shape but was functional. Had the employee asked for permission to access our property, I could have warned him about the gate. Regardless of the condition of the gate, he used our property without our approval. I phoned the office as soon as I noticed the broken gate on the ground two days after the work. After a month of trying to contact the manager Greg (he claims he called me back but he certainly didn't leave a message), I finally was able to reach him. Despite being a previous client, he essentially told me there was no way his crew broke our gate and that I was a liar ("Do you know how many people try and take advantage of me" were more or less his words). He tried to excuse his lack of effort in resolving this issue or calling me back as he was sick or on vacation (why he doesn't have a backup when he's away is beyond me but doesn't speak well to their business structure). He also claimed that my neighbour gave him permission to use our property - something our neighbour vehemently denies. The bottom line is that this company treated a previous client with contempt, entered our property without our permission and destroyed our gate. I am out $200 to replace the gate, not to mention the time it took to build a new one. I suggest you think twice about hiring this unscrupulous business.

okay... here we go. I am usually very reasonable when I hire a service. I am not the type of…read morecustomer that will complain for a tiny insignificant thing just to take any advantage. I know those kind of people. The problem is... I paid almost $600 for exterior WINDOW cleaning and gutters. And NONE of those 2 services were done properly. It was the worse $600 spent. The first person who came to my house to do the service arrived pretty late in the day... I thought they had forgotten about me. Clearly a lack of a well planned schedule by whoever schedules that for them. Second of all, when I pay for a WINDOW cleaning, I don't expect the service to be limited to GLASS only. The service was done glass only, poorly cleaned. I could totally do that myself. I still see dripping marks on a few windows from the soap and dirty water and all the frames were left as is. The means moss everywhere on the skylight frame and lots of thick dust on a few glass doors from a reno that we had this past winter. The gutters were still pretty dirty too. I wasn't going to complain when I saw the marks on the glass and the moss, but when I saw the dirty gutters, that really made me upset. They sent someone else to fix the problem, and guess what? I did not any change on the moss and the person left without even checking with me the issue was addressed. I haven't checked the gutters yet, but we didn't hear any activity on the roof. He told me he would check the entire roof. Anyways, so after this second time, I emailed the office expressing my disappointment with the service and never got a reply back to apologize. Do not trust in Google reviews. All the reviews here seems to be very accurate with my experience and doesn't seem they treat their employees with decency.

I had a very unfortunate experience with Bradley and BMB. After confirming the price to clean my…read moreroof would be the same as last year ($450), he and his team went up on the roof 3 different times and still the roof was covered in moss, with some sections 70% covered in moss. He charged me a total of $1100 instead of the $450 he said it would be. Last year he was very friendly and kind and went up on the roof once and it was very clean. He was kind and respectful and i really enjoyed working with him, however this year I feel there's no other way to put it but I got royally ripped off! How can anyone charge almost triple of the price they initially confirmed and leave the roof looking way worse than the way they left it the previous year? It's beyond me! In my attempt to be civil and discuss the situation with him he responded with bully- like responses and on 3 occasions ignored my messages and didn't respond. I provided a resolution that I was barely comfortable accepting and he ignored my message again. I am greatly disappointed with my business interaction with Bradley and BMB and would not recommend them as a professional service to anyone. It takes a lot for me to write a poor review for someone, and most of the time I just move on with my life, however, this really rubbed me the wrong way and I feel it's important to warn others of such poor service and communication.