Twice now, days before my appointment, they canceled. No reschedule, no excuse, not even a…read morepersonal call, just a robocall. I'm out of heart meds, need my defibrillator checked, need my heart checked, and they want to play games. Good luck finding ANYONE who will get off their lazy butts and answer a phone, won't happen! Reading reviews, i see that this is a common issue as well as people waiting for HOURS in the waiting room, but they charge YOU if you are not on time? Sue their ignorant asses until they learn that EVERYONE'S time is valuable. Send them a bill at the very least. If your heart doesn't matter, and you really don't care if you live or die, by all means, wait on this bunch of ass-clowns. If you matter to ANYONE, including yourself, if you have self respect, or if you just believe that you have more life to live, then FIND A REAL DOCTOR AT A REAL PLACE OF BUSINESS.

My Opinion of course - AVOID this place. My Dr has been an MD for forty years. He referred me to…read morethis place to get a STRESS test. They called and an appointment was set. I told them at this time I lived far away but was ready to do the STRESS test. Quizzed them on the phone and in person what I needed to do to prepare for a STRESS test. Vague responses.......... First warning sign, they don't take checks or cash. (On every US bill it states that this note is legal tender for all debts public and private.) They require payment BEFORE anything is done, similar to fast food places. My copay was $176. which means Medicare was billed close to $900. They took my blood pressure (I can do that at home) and did an EKG. A TV commercial says the app is less than $89 and you can reuse it hundreds of times. Listened to so many negative medical terms one would have thought I was brought there by hearse. Never did get a STRESS test other than trying my patience. I supplied the Xray and CAT scan info from a different doctor. Was told they might try to schedule the real STRESS test closer to my home. Have not heard from them. Now that they got my money (and yours if you are a taxpayer) it is possible I will never hear from them. It has my blood boiling even more two days later. At 77 years old I think they can use the STRESS test equipment for a suppository. I might die before I would go back there and be happier knowing that they aren't going to do the bait and switch with me again. Remember this: I was being extremely kind in the approach I took as I typed this.

Family member went with foot pain after first appointment she was prescribed a medical boot. They…read morewere out of her size and we had to go to a pharmacy and get one. At the next visit the "dr" asked if her foot still hurt. The answer was yes and they advised that they had to get approved for insurance to do an MRI. That was the extent of the visit. When she was leaving they tried to charge her for the boot we bought somewhere else. We waited over a week and called and asked what the deal was and the later advised that insurance denied the MRI and wanted her to do 2 weeks PT and they would send a request and the PT office would be in touch. I called a month later after hearing nothing form anyone but received a bill for the appointment that nothing was done at I called and asked for the 40$ co pay to be dropped because we did not receive proper treatment and it was denied by the "billing manager " so I asked to speak with the administrator and he said no and eventually hung up on me I then called the administrator and he advised that the bill stands even though there was really no patient care or advocacy shown.

Wow, what a great place. Completed the history & patient info on line prior to my 1st visit. Appt…read morethis morning @ 8 and was in the examination room by 8:02. no long wait. Dr. Neilson was very professional and had a great bedside manner. Highly recommend this place if you are in need of orthopedic care---hopefully you will not, but if you do this is the place.