I purchased a new home from Southern Development about 2 years ago. Unbeknownst to anyone, when the…read morebaseboards were installed, a high-pressured nail gun used to install the baseboards punctured a bathroom pipe. There was no leak...until the nail rusted and the pipe leaked, which was when I had owned the home for 2 years, outside of the new home warranty period. To be clear, the pipe was punctured at the baseboard level, with a nail from a nail gun; there can be no dispute that this occurred during construction. I was out of town when this happened, and the damage was significant. I contacted Southern Development. Mr. Soles initially expressed "concern" and asked to view the property, which I permitted. Next, he asked for reports from the independent third parties that mitigated and repaired the damage, which clearly detailed the cause and the extent of the damage. I provided him with what he asked for. After much delay and some prompting, I got a response from Mr. Soles indicating that my insurance company was suing Southern Development (which is not surprising given their negligence and clear culpability). He then cut off contact with me. I am left to pursue litigation to recover losses that are not covered by my policy, on what is essentially a "brand-new" home. What I asked for from Southern Development was a dollar per dollar reimbursement for uncovered expenses, never mind the aggravation, inconvenience and time lost because of their negligence. Home builders are all smiles on the front end, when you fork out hundreds of thousands of dollars to purchase a home. My experience offered a glimpse at how this builder responded when they produced a substandard product, which was to do nothing. Southern Development will tell you they are a smaller, independent builder, and that they "like it that way" so they can focus on quality and customer service. They will tell you how much the owner Frank Ballif cares about the people that buy his product. My experience was that Southern Development built a lemon, and when they had the opportunity to do the right thing to rectify their poor construction, they quickly abandoned those tenants of quality and customer service. We all must buy a home from someone, but I would strongly encourage you to look to another builder. Southern Development does not stand behind their product, which apparently is not as sound as they would like you to believe. I would also encourage anyone who does have a problem with them to immediately seek legal counsel; do not be fooled by the false care and concern they initially show you because they are only seeking information to protect themselves.

I Regret This Purchase Every Single Day!…read more I don't even know where to begin. Buying a home from Southern Development has been one of the most disappointing, disheartening experiences of my life. What was supposed to be a fresh start in a brand-new home has turned into a constant source of stress, frustration, and regret. I should have known something was wrong when the house wasn't even finished at closing. I was assured that everything would be taken care of quickly, but here I am, a month later, still waiting. And every single day, I find something else wrong. On day five, the water heater failed. Five days in, and I had no hot water. That alone should have been a red flag, but it was only the beginning. The electrical work is faulty throughout the house. The refrigerator trips the breaker constantly. I never know if I'll wake up to spoiled food. If something as basic as the wiring is unreliable, I shudder to think what else is hidden behind the walls. The primary bathroom is unfinished. Not only was it never completed, but now there's water damage from the unfinished shower surround. I worry about what's happening beneath the surface--water damage this early means long-term problems down the road. The craftsmanship is nowhere near the quality expected for the cost of this home. The price I paid does not reflect the poor workmanship--sloppy construction, careless finishing, and corners cut everywhere I look. I paid for a well-built home, and instead, I'm left with a rushed, incomplete mess. Everywhere I look, I find something wrong. Holes in the walls hidden behind cabinets, holes in the cabinets themselves, patchwork that looks rushed and sloppy. It's as if they walked away mid-construction and never looked back. The exterior is just as bad. The landscaping is incomplete, the house hasn't been power washed, and the driveway and walkways are so muddy that anyone coming inside tracks dirt everywhere. Keeping the house clean is impossible--it feels like I'm living in a construction site rather than a finished home. The warranty team is useless. I was told that Southern Development had a team to address post-closing issues, but I have yet to hear from them. The length of time between my service requests and actually getting anything done is unacceptable. I am still waiting for work that is necessary just to make my home fully livable. What makes all of this even more infuriating is that the houses directly next to mine--built by the same company--are being completed, while mine remains unfinished. Their yards are fully landscaped with sod, their homes have been power washed and cleaned, and their driveways and walkways are pristine. Meanwhile, I'm left with mud, mess, and incomplete work. I have even gone out of my way to ask my neighbors how many unfinished items they were forced to close on, and not one of them had "punch list" items left undone. It is beyond frustrating to watch homes around me being wrapped up properly while I am left dealing with daily reminders of Southern Development's failure to complete what they started. And on top of everything, any work that needs to be done requires me to be home. That means I have to continuously take time off work just to let their crews in to fix the mistakes they never should have made in the first place. The financial and emotional burden of this house just keeps growing. To make matters worse, the workers they do send are filthy. Now that I've moved in, they track dirt, mud, and dust all over my house and furniture every time they come in to do work. I feel like I'm constantly cleaning up after them, in a home that should have been move-in ready a month ago. I can't even put into words how disheartening this experience has been. Every time I walk through the door, instead of feeling excited or at peace, I feel nothing but regret. This house was supposed to be my home, but instead, it feels like a mistake I can't undo. If I could go back in time, I would walk away. I would never buy from Southern Development again, and I urge anyone considering it to think twice. Once they have your money, you're on your own. And if my experience is anything to go by, you'll be left with a house that feels unfinished, neglected, and completely overwhelming. I regret this purchase every single day.

The Evergreen team has been great to work with throughout our home building process. I followed…read moreand took pictures of every part as it was being built. The material used was "grade A" and the subcontractors were very professional. We are very happy with the home and I would recommended Evergreen to anyone.

I had a 4-month contract with TEAL, and Troy Yancey showed up on the job 4 times.  I was there…read morealmost every day.  I requested holes in my Hardie battens be caulked with the matching caulk. The sub-contractor smeared the caulk, and it bleached in 3 months.  My house looked like a spotted leopard.  I met with Troy Yancey, and he agreed to fix it.  After 6 months of waiting, I got a lawyer.  Troy agreed it needed to be fixed but did not take any meaningful action.  I had to contact Hardie, the caulk manufacturer and Sherwin Williams to find a solution (I did Troy's job).  Ultimately, the entire Hardie exterior of my house had to be painted (by a painter of Troy's choice), defeating the reason for going with no maintenance Hardie siding. TEAL Construction left me disappointed, to be polite.

TEAL recently did the renovation of our master bathroom and kitchen. We are not only very happy…read morewith the results, but also with the process - not without its hiccups, as with all renovation projects, but whenever one arose, Troy was very efficient and persistent in resolving it. We appreciated his accessibility and good communication. His employees are great - professional, good at what they do, and very personable; they always took the time to answer my questions thoroughly and explain what they were doing if I asked. They identified and fixed several problems we didn't know we had (but did not go looking for things to fix that didn't need it). Highly recommended, they really know what they are doing.

lm happy with the results of renovate my kitchen, including cabinets, backsplash, granite…read morecountertop install, sink, ,faucet, garbage disposal, plumbing, and lighting

Greg did a preliminary estimate and said he would follow-up with detailed proposal within a couple…read moreof weeks. Never heard from him again until we sent a follow-up email and he said he is booked solid for the next 12 months or so. It's clear he did not want our project. Saying so upfront would have been the better thing to do.

Greg and his crew showed up on time, every day, worked thru the issues that we encountered and…read morefinished my bathroom early. Did a lovely job. I've done a lot of remodeling in my life and Greg is one of the better contractors I've encountered. I'll use him again.

I can't say enough good things about my experience with James River builders. An unknown…read morerefrigerator leak ruined my hardwood floors in my kitchen, making Mike and his team were professional and easy to work with and did a great job of answering all my questions and . I would highly recommend James River builders to anyone and I am grateful for the work that they my kitchen. Christine L.

I highly recommend James River Builders! I recently had water damage in my home. They restored my…read morebathroom, kitchen ceiling, and my upstairs carpet. They were very quick to finish these projects and very professional. The contractor and his crew were very easy to work with and they were so kind to me since I was so stressed and overwhelmed from all the damage. I was so pleased with the finish work. I am so grateful for all of their hard work! Again, I highly recommend them!

Donna at Ideal Cabinets was Super helpful in showing us various Woodmode Cabinet options and…read morefinishes. As it turned out, our developer had committed our project to another cabinet supplier but I would have enjoyed working with Donna to design and complete our new kitchen. The showroom is compact but has lots of wonderful kitchen elements and design options to illustrate how they can design and put together the kitchen of your dreams.

Mr. Harris was dependable and efficient. They showed up on time every day and were timely in…read morecompleting the bathroom remodel job. He was easy to communicate with and even had some suggestions on how to make the job better. I highly recommend this company and would not hesitate to use them again or refer to friends.

Mr. Darrick Harris License number: 2705093567…read moreCompany name: Dependable Home Improvements. I hired Mr Harris to install vinyl siding over one exterior wall of my house, install a exterior door, replace a exterior door, install a interior door, install one new and two replacement windows, Sheetrock a room, install a stud retaining wall, install lighting and it's wiring, build a set of exterior steps, install new flooring over the old floor which was to consistent of replacing the rotted plywood around the entrance with new plywood and installing a new layer of plywood on top of the solid old, over that was to be installed vinyl flooring. The work was done poorly, I repeatly tried to talk with him but all he did was blow smoke. Finally I just wanted him out of my house, never to return, so I paid him and went to repair and finish the work he had done so poorly. It was then that I realized just how badly he had done the work. On the advice of a different contractor, I contacted the county building inspector and asked for a inspection of the work. Of the work that required a permit and inspection, little of Mr. Harris's work passed inspection. If I read the inspection form correctly: No permit, no inspection of the exterior door No permit, no inspection of the steps. No permit, no inspection of the interior door. Upon inspection, all three of these areas failed to meet code and safety requirements and will have to be redone. The door was so poorly done, that now that winter is here, the wind blows around the door frame and door has gaps between it and the frame. Until I can get this redone, I've had to cover the area with plastic sheeting to stop the wind. No permit, no inspection of electrical work that included installation of lighting, wiring and switch. Mr Harris also does not have a license for electrical work. It was also found that while Mr. Harris told me he was a Class A contractor, he is in fact only a Class C contractor. Therefor, he wasn't license to do the amount of work he did. He also doesn't appear to have a business license to work in my county. Of the areas that didn't require a permit and inspection: The Siding: The vinyl siding was improperly installed and not completed. And I realized afterwards, it isn't even the same pattern as the rest of the house. Mr. Harris never told me this and the correct pattern is available at Home Depot, a store less then six miles away. The flooring: A section of the old sub-flooring had rotted and Mr Harris was suppose to remove and replace it with new plywood. The rotten flooring was not removed, and instead of plywood for the sub-flooring, the lower quality OSV was used. No underlayment was installed, so the flooring was laid on top of the bare OSV. The flooring itself was not installed per manufacturer's instructions and and is now coming apart. (The county inspector showed me what was suppose to have been done and wasn't) The replacement windows: The interior trim was removed for inspection. There was no flashing and no insulation installed. As a result, the wind blows freely into the house. I could keep going on, but will stop here with this: Nearly every part of Mr. Harris work was so poorly done, that nearly all of it will have to be redone."