Becareful when selecting this company for work…read more **Disappointed and Frustrated - Poor Service and No Accountability** I hired this company to repair a faulty circuit, and while it was fixed the **first time**, the same circuit failed **again--without ever being used**. When they returned for a second visit, instead of diagnosing the real issue, the technician wrongly accused us of using it for a **pellet grill**--completely false. Now the circuit is **out again**, still unused, and I'm met with **excuses** instead of solutions. Even worse, I was charged a **second diagnostic fee** for the same unresolved issue they were supposed to fix the first time. To top it off, the technician communicated with the **office**, not the **homeowner**, leaving us in the dark about our options. Poor accountability, poor communication, and poor customer care. **Would not recommend.** ---

Was excellent. Has great customer service skills and does work in timely manner. Great quality…read morework. Very customer oriented

Mr. Helton and his son are professional and knowledgeable hvac pros that care. I have used them…read moreboth commercially and at my residence. Today they replaced an aged unit at my residence in record time at a great price. My wife just had surgery and could not sweat on her incisions so they worked late getting us cool even pulling in extra workers from their office to help - that is customer service!

Helton's Service Company is hands-down the best HVAC company in town. I have an older unit, and…read morewhile every other company I called immediately pushed for a full replacement, Helton's actually took the time to do quick, easy, and inexpensive repairs that have kept it running great for years. What really sets them apart is their honesty and willingness to help. After the recent ice storm here in Nashville, they even walked me through fixing a leaky valve in my crawl space over text--saving me both time and money. That level of service is rare in 2026! I cannot recommend them enough. Whenever something goes awry at the house, Helton's is my first call. Reliable, knowledgeable, and genuinely looking out for their customers. Save yourself the decision and call these guys!

Absolutely heroic…read more Ice storm 2026: Over 230,000 without power. Regardless of being swamped, Bob came out the very next morning after I called the night before. He and his guy were kind, professional, and thorough. His quote was almost half of what the company was asking. Once I approved, they were out the next day, and even followed up when NES tried to pull some bureaucratic nonsense with me. They made sure I was back online in my desperate time of need. I happily referred them to my neighbor, and I now refer to you: These are good, honest people you can trust. They will get you back home, safe and sound.

Bob was great to work with, quick estimate for new kitchen island outlet and EV charger install…read more Quick turnaround to complete the job and excellent workmanship. Highly recommend.

We needed multiple ceiling fans installed. Our first contact was Karen who answered the phone and…read morewas friendly and helpful. Corey was dispatched and couldn't have been more professional, competent and fairly priced. He had everything installed in less than two hours. He then asked if there was anything else we needed help with. We had grown frustrated with the electrician sent by our home warranty company who after three visits couldn't solve our electrical issues. We asked him to take a look. Within 10 minutes he had traced the problem and had it fixed. Highly recommend and will use again.

It took two hours to install a ceiling fan. Bare wire, ladder, and items were displayed beside the…read morebox. The electrician agreed it should have taken 30 minutes max but the company was milking money since it was charging by the hour. Then he put a hole in my ceiling installing a bathroom vent and tried to blame me for it. They charged me close to $600 and was here for 6 hours to install a bathroom fan and ceiling fan. This company is a rip off.

I tried them for the first time. They were very responsive. They showed up on time. The price was…read morevery fair and the time it took was fast.

Two fellows from West Side Electric came one evening to help us find the breaker for the circuit on…read morewhich our tankless hot water was located. After some considerable searching they found it behind insulation in the crawl space. Quite a screw-up the builders 9 years ago. I was very pleased with the persistence of the WSE electricians in finding the breaker and then cutting away insulation so it can be easily found in the future. Good experience with a positive result.

These guys were super efficient, very reasonably priced and overall really helpful. Highly…read morerecommend! They helped us install a Tesla home charger, sort out some basement wiring issues, and swap out a kitchen dimmer switch and lighting fixture. They took care of everything in one morning. Everything was done very professionally - the work looks super clean and it was done very fast. Will definitely be keeping these guys on speed dial for future electric work!

Justin and his crew did a great job with installing our ceiling fans. They were professional and…read morevery reasonable. Definitely will use them again on my next project.

As new homeowners, we call Alan with a new project regularly -- he has probably helped us 4 or 5…read moretimes now! He is prompt, communicates well, and does great work! His pricing is very fair (especially with the luxury of same day service) and above all he is the nicest guy ever. Would 100% recommend him!

I have not yet *used* Hardy Electric but I am sure I will be calling them with any future needs…read more How can I write a review then? Well... I called him with some questions related to wiring concerns in my 1930s house, expecting it to result in an on-site visit with trip charges, etc. He took the time to understand, ask direct questions and explain his viewpoint. Then he talked me out of getting service at this time because it wasn't necessary! That kind of direct, honest dealing is in short supply in this day and age.

Doug was so wonderful to work with! He did several handy projects for us and always communicated…read morewell, was on time, brought everything he needed to complete the job and prices are very reasonable. He does great work and we will for sure use him again soon!

Most of the guys you find on here are good at one thing or another, but this guy is Master of ALL…read moretrades! Seriously, he came to install some big rather complex TV systems and ended up helping with an electrical issue and a toilet replacement as well...all done with excellence, on time and with a smile. Rare find this Doug:)