My husband and I went in looking for a new wedding ring for me and the staff were so incredibly helpful and knowledgeable! I left with a beautiful new ring and we will definitely be returning for our jewelry needs in the future! We drove from winter garden because we wanted somewhere with a more local feel and we were so happy we did! read more

Been a customer for over 20 years (even when they were downtown). I have always been pleased with my purchases, both the quality and price. many happy dealings with Vickie and Bob. read more

Thompson Jewelers is a long-established jewelry store located in the Colonialtown Plaza just east of the downtown Orlando area. The staff here is friendly and they have a decent selection. Since they are in the Colonialtown Plaza, parking is not really an issue. Thompson Jewelers is a great place to check out if you are looking for a gift to spoil someone or that gift can also be a gift from you to you. Hey, we have to remember to spoil ourselves here and there, as well. All in all, I would definitely recommend Thompson Jewelers and I will give them an overall rating of five stars. read more

Website says they buy gold and lab grown diamonds. We came in and not only would they not take a look, they acted like it was a preposterous question to ask for an appraisal to sell. read more

Love this store. I have made purchase's and jewelry repairs done. Great staff, very knowledgeable and friendly. They are my go to for great vintage finds Jane P read more

I dropped off a piece of jewelry that was difficult to fix at Thompson Jewelers. It was a bracelet my mom had given me 40 years ago, so it meant a great deal to me. I had procrastinated having it fixed because it seemed impossible. Vickie, the salesperson, was very professional and understanding. She said they have a great repair person, that he would probably be able to fix it, and that it could take up to two weeks because of the holidays. She called me 5 days later to pick it up. Not only was it perfectly fixed, my piece was cleaned and polished. I now have my heirloom bracelet back and looking like new. Thank you Vickie and everyone at Thompson Jewelers!!! read more

I never write reviews...but I'm disappointed with my visit to Thompson on 12/23, I called ahead and mentioned I was interested in trying on engagement rings and was clear about needing some general guidance and suggestions. I arrived at Thompson with a trusted friend to take notes on what my preferences were for my partner to purchase the ring in the near future. The associate (young brunette, never mentioned her name as we browsed for over an hour) paid zero interest in the ring search and had no answers to the most basic questions I asked 'what is the lowest color/clarity you'd recommend for xyz stone' as well as 'how much does price differ from x to y stone' 'do you have this cut in stock to try on and compare?' they were clueless and disinterested probably because I appeared young in age (I'm 30). It's unfortunate because I was recommended this business by someone who was a lifelong customer. They lost a big sale and some reputation in the community. The owner was close in proximity and not once stepped in to help answer questions the associate brushed off as not knowing. Huge bummer for them!!!! read more

Thompson Jewelers - Jewelry Near Me - Orlando, Florida

On Sunday I broke a gold chain that my parents had given me in 1977. I have worn it almost constantly since then. My Mom had a friend who was going to Spain and she asked her to buy it for me. My Mom passed away in March 2019, and this chain was a way I had her close to me. I was devastated. The following Tuesday I went to several jewelers trying to find someone who could repair it. I first went to the Fashion Square Mall. I was unable to find an open jewelry store. Passing by I spotted Thompson Jewelers and I stopped. They were open and my chain was fixed in literally five minutes. They were so nice, and they have very beautiful items. From this point forward they will be my go-to Jeweler. Thank you so very much. read more

Family owned jewelers that are so honest and caring when providing their expertise. They have a great selection of Beautiful rings and jewelry. Their customer service and great products are very much appreciated, with out the hassle of regular salesmen. I would very much recommend to my family, friends and all to check them out! read more

I stopped by and bought a 14KT GOLD chain, as a present. The staff was awesome, my salesman was a wonderful Asian man hook me up with a beautiful gold chain. DESIGN WAS UNIQUE. I RECOMMEND THIS SPOT. read more

Thompson Jewelers - Nice chain - Jewelry Near Me - Orlando, Florida

Unquestionable expertise, very good customer service, supercedes the run of the mill selection of jewelry, quick turn around. extremely happy I found Thompson Jewelry. read more

You simply cannot find this level of service, quality and knowledgeable staff anywhere else! We went to Thompson to purchase our wedding bands last year after reading reviews. I am always skeptical when it comes to making large purchases but from the moment we walked in we knew this place was the real deal. Mr. Thompson was such a genuinely caring person and it transcends all the way down to his staff. Sterling helped us find EXACTLY what we wanted even though we had no clue what that was. He listened to me ramble for quite some time about what we were looking for and I never felt rushed! He even walked us through the insurance process and answered any questions. My only regret is not knowing about them before my husband purchased my engagement ring and we would have absolutely went there. My engagement ring needed to be resized at the time we purchased the wedding bands and they did a flawless job and it only took about a week! If you want amazing quality coupled with the most genuinely caring staff this is your place! They make you feel like part of the family!! read more

I came into Thompson Jewelers to get a necklace fixed and Bob helped me. He was very helpful and fixed it quickly without any problems. I will definitely be back! Thankyou! read more

When I walked into this store to browse for a birthday gift, I was greeted immediately by an associate who happened to also be on the phone. Yet thankfully, I wasn't hounded nor did I even have to say, "I'm just looking." They had lovely merchandise. Not a very large store, they had all the important pieces a jeweler should have, pearls, religious crosses, wedding bands, engagement rings, anniversary gifts, and some unique beaded/stone items. They were all fun to look at--especially the prices. There was a sale going on so most things were marked down in red. Also and worth mentioning, if you have miscellaneous gold lying around, they want it. It was clear via many posters that they buy old gold from you. So head on over if you want to dump the gold necklace your ex gave you. read more

What an amazing customer service experience. As a trans woman I needed my fingers and thumbs measured and the gentleman there took the time to measure each one. This business is clearly top notch. Thank you for your kindness. read more

They are much better to deal with than chain Jewelry stores. I found the prices to be very competitive and they seemed to have a good selection. A nice young man helped me pick out a nice pair of earrings. Will be back again. My second visit, I stopped by to get my rings cleaned. I was prepared to pay for the cleaning, but to my surprise they said they clean customers rings free of charge. Its a nice touch to the store. read more

I came in needing some jewelry fixed and I was graciously greeted and attended to. I will definitely come back to this store in the future.

Thompson Jewelers at the Bumby Plaza in Orlando is not to be overlooked when you are looking for engagement rings, wedding bands or that perfect gift for that special someone in your life. They have a wonderful (and tasteful) collection that is exceptionally priced. They also have excellent customer service - fast and friendly - that you won't get in those larger 'mall' jewelry stores. Next time I'm in the market to make a special purchase, I'll be returning to Thompson Jewelers. read more

My fiancé and I have had a wonderful experience with Thompson Jewelers. When we went in to pick out our wedding bands, we had the pleasure of working with Bob, who was extremely helpful and patient with us. He made great recommendations within our budget and our bands arrived perfect in less than two weeks. Super sweet people who definitely deserve the business. read more

Thompson Jewelers - Jewelry Near Me - Orlando, Florida

I went to this location on Monday morning. I wanted to find out if a ring was real or not. I found this ring over a year ago. I was greeted by a young lady. She had no clue what she was doing. She had to keep walking back to the back to talk to a man who was sitting at a desk. He did not get up once to assist her, he just kept telling her what to do. I get having someone learn, but it seems as though he does not care for his customers. She was very friendly, and helped but he was not. In fact the rind and diamonds were real. So I asked about selling it to them as it says we buy gold and diamonds on the website. She had no clue if they did or not. She went back to the back again. The man came out and rudely stated that it was just scrap as it was missing stones. Well if he would have looked it was only missing one stone. He stated they would not be buying it. Well I was looking to sell it and put the money towards ear rings. I would not recommend this store to anyone. I try to buy from mom and pop stores, but I can see why people are driven to large store. With service like this I went to a large store myself. Also as I was leaving I was asked to leave a review really I was given no type of service, and then you want me to leave a review. read more

I was in need of a repair that I was not even certain that they would be able to do. I broke my rosary beads, and needed them put back together again. I was just driving past decided to stop and check and I'm glad I did. The gentleman that waited on me was very friendly, did not give me any false hope that he would be able to even fix it, but took them in the back to try. Less than 10 minutes later he came out, they were put back together. Thank you Thompson Jewelers, I appreciate your courtesy and professionalism. read more

Sterling was very helpful and attentive. I want a particular design for a necklace and the staff walked me through all my options while while being considerate of my budget. Highly recommended. read more

Great experience! Fantastic staff. No pressure. They made my buying experience a pleasure.I will definitely use them again.

I went in a little hesitant to get a ring for my boyfriend but Broderick was really friend and really helped me out. They have a wide selection of rings to chose from and I was able to walk out the same day with my purchase. I would definitely go back. read more

Sell your gold here. I am so happy I brought my gold here to sell!!! An Oviedo "gold-buyer" offered me $100 for the gold I was getting rid of. Thompson paid me $325!! They also appraised a necklace for me and their appraisal was $100 more than the other jeweler. A very nice lady named Vickie helped me, and she was very helpful when I had questions on the best way to sell some finished pieces. I heard on WTLN AM radio that a woman had the same experience selling her gold here, and I am happy to say my experience was the same. $225 more than I would have gotten - that's over a 200 percent difference - heck yes, I'm happy. read more

Staff was very helpful, respectful and knowledgeable. As soon as I walked in the door I felt welcomed but not pressured. Wide selection, something for everyone and wide range of prices to fit all budgets. When in need of jewelry whether for myself or a gift Thompson's will be my go to place here in Orlando! read more

I have been doing business with Vickie @ Thompson Jewelers since I was 18 years old. I am now 51. Thompson Jewelers has become family to me over the past years. My husband and I have purchased all of our jewelry from them. I have gotten some beautiful pieces from them. They have a wonderful selection to pick from. The entire Thompson family are honest and very helpful. A Jewelry store with no purchase pressure and entire customer satisfaction. If you are looking for a great priced, budget friendly store this is the one to go to. Terri Gomer/ Orlando Florida read more

This is an amazing jeweler with excellent customer service and knowledge. I had such a great experience with Thompson Jewelers. With less then two weeks until Christmas and being peak season for proposals, I was turned down by other jewelers to have my engagement ring resized within a week. Thompson Jewelers not only did it for me, they did it in less then five days! I dropped it off on a Wednesday and picked it up the following Monday in perfect condition. I highly recommend them to all read more

When looking for a jeweler who I could trust to buy broken & no longer worn gold jewelry, a friend recommended this business. I remembered, growing up in Orlando, they used to be downtown. They were very patient with the exchange, and because I did find something in their store I liked, gave me a wonderful deal as well. All of this pushed time into after closing, everyone was very gracious. Playing this forward, please visit them! read more

This is a great store and I just love the staff! A jewerly store you can trust. I would recommend them for quality work in designing your next ring. I had a beautiful stone remounted and it came out beautuful. Bob was wonderful in helping me with the design. Great people to work with. read more

I have been a customer at Thompson's for over a decade. I have purchased beautiful rings and necklaces at great prices. I have also had excellent repairs completed by their professional jeweler. I have always been treated with courtesy and respect. Vicki and Bob are wonderful. Everyone remembers me from visit to visit! If they do not have something specific you are looking for they can get and/or design it for you. I highly recommend Thompson's .. you will never go to any other jewelry store. read more

I've known about Thompson's for many years way back to when they were in downtown Orlando, and I had not visited for a long time, but recently needed some misc. repairs, batteries, and an old engagement ring to sell, they were SUPER easy and friendly to deal with, no pressure I was impressed with the service, so much to say I would not consider going anyplace else for any jewelry related needs. Great job keep up the good work. If you want great service, no pressure tactics, upfront honest people-then go here, stay away from the "big chains" shop local. read more

Very affordable and the staff members were very friendly!!! The jewelry that we purchased was one of a kind and we get compliments on it every time we go somewhere! read more

Sterling was awesome!! Helped me find exactly what I wanted while upgrading my wedding ring. Worked hard to give me several options. Wonderful customer service. read more

After 25 years of marriage, my wife and I decided that her wedding ring needed some work to bring it back to its original beauty. We are so pleased we decided to go to Thompson's Jewelers, after having checked out several of the "big box" diamond stores. We were fortunate enough to work with Mr. Thompson directly, even though all of his staff were always more than helpful each time we contacted or visited the store. Mr. Thompson patiently guided us through the process of re-making the ring's dual guards, replacing a small missing diamond and properly sizing the wedding ring. The finished ring was as stunning as when it was originally purchased. Our thanks to Mr. Thompson for his expert advice, recommendations and his sincere desire to do everything to make the customer happy. We highly recommend Thompson's Jewelers for quality work and a great jewelry selection (we also ended up buying another ring) at very reasonable prices. read more

I could not be happier with the engagement ring and wedding band that Thompson Jewelers made from my mom's diamonds. Sterling did the CAD and emailed me the conceptualization of what they would look like. Service was prompt. I am very happy to be wearing my mother's diamonds. Great quality. They really do sparkle! read more

Thompson Jewelers made our engagement ring shopping absolutely fantastic. We had heard excellent things about this company and we were not disappointed. Broderick took his time to show us different settings and diamonds as well as explain to us the "4 C's" of diamonds. We were from out of town and had some difficulty physically meeting with him as much as we would have liked to but he was quick in email and text correspondence and was able to capture exactly what we were looking for in a engagement ring through his design team. My fiance and I were blown away at the service we received through the entire process. They are still putting finishing touches on my ring and I am so excited to see the finish product, confident that it will be breathtaking! Thank you, thank you Thompson Jewelers Team! read more

I would recommend anyone to go there. The people were excellent and could not have been more helpful. They never asked my budget and would answer any questions I had. Their prices were the best I had found while looking for a ring! Even if you don't buy from them I highly recommend at least swinging by their store and giving it a look. read more

I live in Singapore, and I was needing a new wedding band set. Knowing I was coming home to Orlando for only one week, and I had no desire to use any other jeweler than Thompson's, I started an email dialogue with Sterling in order to work the details on what I was looking for. Sterling went above and beyond prior to my return to the states by sending pictures of options and asking questions to determine what I was looking for. Upon arrival, Sterling help find exactly what I was looking for- a custom made ring. He pulled some strings and worked his magic to find the bands I needed, reset my solitaire stone, have it polished to perfection and on my finger within the week. WOW! Where else will you find such amazing service!!!! They are more than friends at Thompson's, they are family and will always treat you right. They offer honesty, integrity, trust and more than second mile service--- priceless service. I literally flew halfway around the world for their service. read more

I moved to Florida five years ago and was looking for a jeweler to fix my wedding band which had lost 2 stones..I went to Jareds thinking they could help me because I didn't know where else to go..they told me they couldn't help me, that the ring was really not that good, they wanted me to purchase one from them...I left the store and went over to Thompson's...they immediately fixed my ring with no problem and were very good about it..they have an awesome staff at both locations and a wide variety of gorgeous pieces of jewelry..their prices are great and are always willing to please you in any way possible..within the five years, I have purchased many pieces and never felt pressured in any way..I have sent friends and neighbors to them and all were very happy with their service..Derrick, Karen, Gregg, Broderick and Sterling and the rest of the staff go above and beyond to help everyone out..they have my business and I would not think of going anywhere else for my jewelry..I recommend them highly... read more