Frank is awesome!' Great service; fast and really cares!' I highly recommend!!! Great prices!!

Frank and his crew did an incredible job of moving us out of our old house into are new on. They were extremely helpful and careful. The were on time and did everything to make sure they didn't damaged anything. read more

There aren't any words to describe how Gabe, Dom, Angel, Paul, and Junior took care of us. Under Frank's guidance, It was as if my own family was helping me. This was an emotional and sensitive time for us since we were moving my daddy's things into storage. He passed away in January and we finally decided it was time to pack and sort through his things. The team was so careful and sensitive when packing and I felt their support as if they were grieving with us. Frank offers a one stop solution and has countless resources! He even helped us coordinate delivery and storage of the pods. I can't express enough how grateful I am to this team of angels! I wish I could give them TEN stars! read more

I'd need to write a book to let you know all this company did!! They went WAY beyond what's necessary to be called a great moving company.. I made an extra effort to compensate them for their kindness and hospitality, but honestly 100% I know for a fact if I couldn't have taken care of them the way I wanted, they would've still gave me the exact amount of effort. It's just who Frank and his crew is.. they care about people and they really have a genuine interest in wanting to help make your life easier. I would give them 10 stars if I could. read more

I received a referral to try Thompson moving company. I'm so glad we did! Frank was there on time and his crew even got there before he did. The company came completely prepare for everything I had to move. Frank pulled out: Shrinkwraps, pulleys, throw covers I mean they were completely ready... Shrink wrap? Yep, Frank pulled out the shrink wrap and went ham on my sofas and pillows. This is awesome! Frank and crew are truly perfectionists and professional. Boy, everyone had a great personality since it was over 100 degrees during the move. Frank's crew even brought their own music, we were dancing to the oldies. Which made the move faster and easier. We were done in less an 3 hours. YEAH! I will definitely use Thompson moving company again as long I can make the next music request! read more

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Thompson Moving were AMAZING!! Frank and his crew are the MASTERS of professional movers. Frank was in the area and stopped by our house to give us a proper quote of what we we'd be paying. Plus, once our 16' POD got delivered I suddenly became nervous if our whole house could fit in there! Frank said, no problem! We were able to be scheduled quickly. They showed up on time and also received a message of an exact time of arrival. They placed mats throughout the house and even doorways. Everyone worked very fast and effectively with properly securing/wrapping bedroom furniture, televisions and other fragile items of ours. I didn't order enough moving blankets but Frank had a moving trailer with any other additional supplies that were needed. Definitely took the stress out of "moving". Worth the money!! Everything fit and was properly secured into the POD. We will use Thompson Moving company again when that time is needed!! read more

Thompson Moving - Everything properly secured and wrapped into POD - Movers Near Me

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Absolute worse experience. This company was forced on us due to renovations and we were given less than 12 hours before our items were being put into pods for storage. Everything was fine during the pack in, but the pack out was where things went wrong. The pods were delivered 3 hours before the movers in 116* heat, so things were damaged just from being in the heat that long. Ceramic heirlooms were wrapped together without bubble wrap, wood furniture was scratched and dented. I sent Frank Thompson, the owner, photos of the damage and asked what the process was. That went unacknowledged. After 3 weeks (I travel a lot for work), I reached out again to find out what the process is to make things right and get the run around on scheduling the owner to show up to our house. Another month later and we're still getting the run around from Frank. We're filing a claim through our insurance and letting them deal with the restoration company, which is unfortunate because they were generally great during our home repairs. One of the other reviews said don't fall for Frank's charms. You should listen to this 100%!!! read more

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We hired Frank and his team to move us locally. Unfortunately it has been the worst moving experience of our lives, and we have moved a lot. We had him move our belongings into pods to store for 3 months, and then move them to our new home. I was in the hospital during the first part with preeclampsia waiting for the arrival of our twin boys. He took advantage of the situation and overcharged us for materials. He makes everything sound like he is doing you a favor, but in reality his ethic is shady. He double charged us for tax (which he ended up reimbursing us for AFTER I caught him). He also says he will "do you a service" and if you break down your boxes, he will pick them up and charge his next customer for used boxes astronomical amounts. He charged us thousands for boxes that were used probably 4 times already due to the labeling from other moves. He charges you for every single material that most movers include in their cost. On the second part of our move the pods arrive and he acts like he had given us the keys (he never did). So he has to cut the locks. The move started at 8am and at 9:30am he asked my husband if my husband could figure out what to do about lunch (since he did it last time) and go to in and out to buy everyone lunch. We always buy lunch for the crew, but not at 9:30am!!! One of his guys dropped a weight on our brand new tile and shattered it. Frank had the audacity to DENY they did it. It took my husband screaming at him for him to finally admit. Then frank stopped the entire move (still charging us hourly) and went outside (we are in a new build community that is still being worked on). to find a tile guy to fix it so he didn't have to pay us to have it done for cheap without proper disclosure and steps that would void our warranty. We obviously didn't allow that so got a $300 credit (which didn't cover the cost to fix) . We had to yell to even get that. We had paid ahead for 4 months of storage and he had said he would reimburse us for any time not used. Well we only used 3 months and he tried to be shady on our refund at the end of the move. He kept trying to make it sound like he was loosing money, when in fact he was the one who charged us and set it all up. In the end we ended up paying $9,000 for a local move and 3 months of storage in 2 pods. Please don't fall for franks charm- he is shady with things and untrustworthy and I am disgusted with our experience. read more

Thompson Moving - Damage from the move - Movers Near Me

Frank is the master of moving. He packed our home in a 16' UNIT mobile storage unit. I didn't think it could be done, but he did it. He and his crew were very careful with all of our things, going beyond to pad and wrap everything. He made sure everything was secure in our UNIT. The best thing about Frank and his team is that you can tell they are great people and really care about their customers. I had a great time chatting with him during the packing and moving. read more

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Frank and his team were exceptional! Frank was very responsive from our first call and was willing to modify the move schedule to meet our dates. They were very professional and took great care of all our belongings, including overnight storage. The moving team exceeded our expectations in both value, quality and professional conduct. The team members were all very friendly and helpful and willing to even work with us on final placement of furniture. We would definitely work with Frank and his team again and we strongly recommend Thompson Moving. Thank you Frank for doing such a fantastic job! read more

Thompson Moving is awesome! I just used Frank to move my belongings from Phoenix to Vegas. I recommend this company highly. Frank, the owner, will be present for your move and he is reliable, efficient and takes great care of your things. His pricing is fair and he goes to great lengths to please his customers. Very impressed!! read more

We had a move planned to Arizona from California. Our plans kept changing, almost daily, and Frank was extremely helpful in changing his schedule five to six times to fit ours. Although we did not end up using Frank's services for the move due to yet another unforeseen schedule change, we absolutely had to write an excellent review because he bent over backwards to accommodate us. We would not hesitate to use Thompson Moving in the future and neither should you!! read more

After many interstate moves I found Frank who is the most professional, trustworthy mover I have ever used!!! He is prompt, courteous and very attentive to keeping your prized possessions as a safe as possible during the packing of the truck as well unloading and unpacking. We've used Frank many times for both small and large moves. He and his team of professionals have always impressed us each move. Thanks, Frank and team! read more

Frank was so communicative throughout the entire process, keeping us abreast with his schedule of the day and when we could expect him to be coming. He was quick to get the job done and provided a great experience over all! Thanks Frank!! read more

I contacted Thompson Moving with a Hail Mary request. I had just been put in a situation where I had a day to move and the moving company I had booked wanted to double the cost of my move at the last second. I reached out to Thompson moving and they were able to accommodate me with less than 24 hours notice. Not only did they accommodate me but they stayed late on a Friday to ensure all of my belongings were loaded safely and securely. The amount of care that they used to pack up my belongings made the whole process so much less stressful! Hands down the best experience that I have ever had! 5 stars isn't enough for them! read more

We used Frank Thompson and his team twice in the past month and could not be more pleased with their work. First they loaded everything into the Unit we had rented, and the night before I was so afraid they wouldn't be able to fit it all into that "tiny" container! These guys are great at the Tetris skill of using every available space, and protecting art, TVs, and furniture with lots of blankets and packing tape and material. Communication was easy and they asked if they weren't sure where to put something when unpacking. Thompson's team made moving in 110 degrees as good as it could be! read more

I highly recommend Thompson Moving. They respond es quickly to my move request. We're professional and provided a great service. If you need anything mov s these are your guys the price is fair and they are super nice professionals. Thank you so much for helping me out with short notice. read more

These guys did an amazing job, and I did not make it easy on them!! We used units AZ for our storage container, and they recommended Frank and his team. We moved from a four bedroom house to a two bedroom condo and had to fit everything into a 16' storage container. They were flexible with the load and unload dates, as our schedule changed. I had them moving a grill, tempurpedic bed, fire pit up and down stairs. They use runners to protect the floors and made sure I knew what was going on at all times. Next time you move, consider getting a quote from them... I'll include some pictures from our move. read more

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Frank and Gabriel moved us out of Tempe and into Paradise Valley. They were prompt and efficient. Nothing was damaged and they did the little extra things that helped relieve the stress that comes with a move. They were recommended to me by friends and I will certainly do the same in the future. read more

Professional, friendly, and they make the moving process stress free! Multiple family members have used Frank's team for various size moves and we've all had great results every time. read more

Frank and company was fantastic! He responded quickly and we are so grateful. Call him when you need some help moving!

Frank was unbelievable. I called him at the last minute asking for his help to move a desk and he was there in a flash. He went over and above what we needed him to do without one complaint. He's dependable and an all around nice guy. If you're looking for movers, someone to hang Christmas lights, or just about anything else, you should call him. He'll get the job done. I'm a very satisfied customer. read more

Had a two bedroom condo in Tempe that needed to be transferred to storage. Frank brought two guys and the three of them had everything loaded up within an hour. I have a couple of 90 gallon fish tanks and Frank and his crew treated them (along with all other items) with the utmost care. Watching Frank and his guys work, you could have sworn they were all brothers that had been together for years. Frank and his workers are true professionals do not hesitate to call him. read more

Worst move of my life! I told Frank up front that I would need help packing. Each time he showed up, he never brought enough materials with him. And he kept cutting the amount of work he did on any given day because he had run out of packing material. It took him 5 weeks! He cancelled my extra container without discussing with me then when down to the last day, left me with so much stuff, my neighbors had to help me move a heavy dining table and my heavy iron patio furniture and barbeque, garden hoses etc to their houses. He was supposed to pack the kitchen but on the last day before I had to turn over the keys, I found whole cabinets he hadn't packed. He yelled and screamed at me that "I" hadn't done enough myself! He destroyed my furniture with large gashes in my wood dining console, my white leather office chair was shredded in 3 places and has a permanent indentation in the back. He said it was my fault because I didn't provide him with enough packing quilts. I had 2 professional packing quilts. Things are missing- one expensive thing worth $899. He threatened to not move take my plants last minute and so much more. And this is my first container! The 2nd one hasn't been delivered yet!! I can't even express my horror at his behavior telling me I had too much stuff!! He stayed in the garage, set himself up with a chair and drink and when I looked for him, he had disappeared more than once.Because he got rid of the 3rd container, there was no place for the clothes in my closet so he told me the only way he could pack them was in black plastic bags! Everything is so wrinkled, I will have to iron everything from my walk in closet. I haven't found my iron. It is so overwhelming after moving. He charged me the full rate for the time he didn't work, but his billing for packing materials wasn't detailed on the invoices. He slopped his food on my white office cabinet which was inside in my office clean until he used it for a lunch table, but instead of cleaning it up, he shrink wrapped the cabinet with the stuff under it so now it has stained my white cabinet. I have tried cleaners, but it won't come off. It was sealed in during the summer heat. When I told him I would write this all up, he threatened me saying "I know where you live" which I reported. He underestimated my move, never showed up with the 2 guys he promised- not once. When I kept reminding him how little time I had left he became angry and said it was not his fault. That's the answer to everything. And, he constantly said he would walk off after he had eaten up any time I had to find someone else. When I would ask him why he was charging me for him sitting out in the garage talking on the phone, he turned his back and went outside. I had a box marked personal my bedroom with lingerie in it, but he took it and opened it and now I'm missing something of value. I can't prove he took it but who else could have? He wasn't supposed to take that box marked specially by me. I guess it made him curious. I'm appaulled at his behavior and the amount he charged me. I paid $3000 when I moved in with packing and this move ended up costing me over $6000. He has an excuse for everything and no doubt he will answer this review by blaming me! He says I can't prove he did the damage, but how else would it have been damaged when he was the one who packed the container! Then he said he couldn't be held responsible for the damage because I used another company (because why would I use him after this awful service) to unload! So he said I can't prove he did it. I was standing right there when they unloaded this container and of course they didn't ruin anything! Like I said he has an answer for everything! Never had a "crew". He brought one guy, a different one every time. I hired him in May when we did the walk through and this was the result July 6th! I still have another container to be delivered so there may be episode 2. All I can say is never move alone. Always have an eye on him and his workers. read more

Buyer Beware!!!! Frank at Thompson Moving was suggested by a driver for Pack Rats storage units. He arranged 2 more storage pods from "Units". Frank ended up charging exorbitant charges for straps, and blankets as well as other materials, fuel surcharges, hundreds of dollars in taxes, and extra surcharges for using a credit card. None of which were discussed beforehand, and definitely not at the amounts that he ended up charging us. A move that should have cost $2000 ending up costing close to $5000 (this being the added surcharges, crazy markup on materials, added cost for traveling , extra CC fees and taxes). What a rip off - I do intend to report to Attorney General and BBB. read more

We used Thompson Moving to load a 26 foot U-pack trailer to move across the country. Frank and Gabriel were on time, friendly, communicative, and very professional. I had expected our stuff to fill one and a half trailers and was ready and expecting to pay for that much. (U-pack charges by the foot used.) These guys were concerned with saving us as much money as possible and they packed our stuff from floor to ceiling SO meticulously that they only used a half a trailer for all our stuff! Their amazing packing job saved us $900 on the first trailer and now we don't even need the second trailer saving us another $2300! They wrapped everything up really nicely to keep it safe and made some good recommendations on how to unload it when we get across the country. They even moved several pieces outside to our goodwill donation pile too. I'm very pleased with the service I received and I definitely recommend Thompson Moving. read more

Thompson Moving - Movers Near Me

Frank and his crew did an amazing job moving our 3 bedroom house this weekend. They showed up 15 minutes early and completed the move an hour faster then I expected. Their base rate was more reasonable then most but the service was outstanding. We put our belongings in a storage pod (Units and Storage who are also amazing). They managed to get all of our items totally protected in a very small space. They took apart all of the furniture that wouldn't fit and packed it safely. The crew was super nice and polite. I've had some awful experiences with movers in the past and starting now I won't use anybody but Thompson moving. He doesn't have a lot out there in the digital space but check out his flawless BBB rating if you need a second opinion. http://www.bbb.org/central-northern-western-arizona/business-reviews/movers/thompson-moving-llc-in-glendale-az-97008296/ read more

There are not enough characters here to explain how great these guys are! They showed up on time ready to work. Mind you it was a Sunday short notice, Frank and his team were able to work me in to his busy schedule. As a home owner we always underestimate the amount of stuff we accumulate over time. Frank had a feeling he need another truck and had one just in case. Sure enough we filled all three trucks to the top,Immaculately packed. They treat your home and belongings like it was theirs. The photos on yelp are proof of the prep work they do. This isn't just a bunch of guys with a side job, these guys are true moving professionals. Thank you for helping my family move into our home! read more

Frank and his crew were recommended to me by my container driver and they did not disappoint. The crew was available almost immediately and the rates were reasonable. I agreed to have them unload my 2 containers and they did so in less than 3 hours all while relocating a washer and dryer from a separate house. Great service and very friendly staff made for a very pleasant experience. Highly recommended! read more

Frank and his two employees were fantastic! We used their services to move our 3 bedroom, 2 bathroom house into a portable storage container (from Units). The Units owner was actually the gentleman that put us in touch with Frank initially. Frank came out before our move to make sure our home items would all fit into the storage container we ordered (which it did). He was very professional and friendly. I spoke with quite a few moving companies around the valley for quotes and none of them even offered to stop by our home free of charge, so I was impressed right away. The day of our move, they arrived early and got right to work. They even used their moving truck to haul some of our items to the home we would be staying at until everything closed on our new home. This was a lifesaver! Frank's pricing was fair and the service was exceptional. read more

You just found a great moving company. Frank and his team helped us complete the second phase of a move just recently. Calling him the second time was a no brainer. Both times, Frank and his team were able to move more stuff more quickly and with far more padding, wrapping and care for your items than I ever could. His team is hardworking and very polite. He has competitive rates, too, and is able to respond lots faster than most of his competition. I hope I am done with moving for a while, but should then need arise again, I'll call Thompson in a heartbeat. Thanks, Frank! read more

I recently had the pleasure of moving. I highly recommend using Thompson Moving, LLC. Frank Thompson and his crew (Paul and John) who helped me were outstanding! Thompson Moving, LLC, is all about detail and care. They wrap everything, they have blankets, plastic, boxes if you need and they care. I had a ton of boxes with a wee bit of furniture. They're efficient and quick. If you do need to move, and it doesn't matter where, call Thompson Moving. read more

Frank did an amazing job for me packing my Units storage container. I didn't have to do a thing but tell them what to pack. I have antique furniture and they were very careful with those items. I don't think I have ever had an easier time packing!!! Don't hesitate to use him. read more

Great movers! We needed dining room furniture moved the next day, from Goodyear, AZ to Fountain Hills. We called and they were able to do the move, the next day, and for a good price. The movers were not able to get their truck and trailer into our driveway, because of the steep entrance, from the road. They parked the truck and trailer and moved the furniture on hand truck and dollies. Great service, especially in the August afternoon heat. read more

We used Frank Thompson Moving in October to move from Scottsdale to Peoria. Frank kept in close communication through the whole process and delivered on everything he promised. His crew is amazing, hard working, careful and thorough! We definitely had move to move than expected but he got us in our new home on the date we needed to be out. read more

I used Thompson Moving at the suggestion of the manager at Units. I was told he would have packing materials. I made arrangements with Frank for the move; his two employees arrived timely; worked very hard and and, in my opinion, were quite good. Frank showed up late and spent time going to pick-up packing materials. Overall, I thought Frank was a little aggressive on the hours he billed, but it was acceptable. However, the shock I received was for the material costs he billed. Certainly, I expected to pay a reasonable price for the boxes and packing materials, that is not what happened. Frank charged $1,005 and a whopping 1013 for materials and a "fuel surcharge. I priced the cost of materials from Home Depot and some online retailers and believe that the value of the materials provided could not reasonable exceed $300-325 including tax - less than half what he charges (he said he does not include a mark-up on materials). Frank then added another $263.25 for tax. Tax would only be due on materials and even at the amount he claimed for materials would only have been $55 (assuming 8% tax). Final Frank added a $70 "Fuel Surcharge". This had never been discussed. He did not bring a moving truck; he did not transport any goods -- what is the charge for and why was he not upfront about it. I addressed the charges with Frank and he indicated that he would make an adjustment to correct things. I never heard from Frank again. In summary, BUYER BEWARE! Most of us don't look at the material cost - we assume the vendor will be fair. I found this not to be the case read more

Such great guys! Picked up, moved, placed the new AND dismantled and removed the old furniture.. on a Sunday evening!! Highly recommended!

Frank Thompson Moving packed our entire home for a 6 month remodel , and they were terrific! On time, organized, polite and very helpful. They were super careful with fragile items , which was so appreciated. The unpacking was smooth and just as organized. Patient with us , and very kind! Would highly recommend, and would use them again! Frank delivers on all his promises and more! read more

Frank was recommended to help me with packing before a move. He came over and helped me move things into my storage unit, is taking things to Goodwill for me and is going to help me pack everything fin the house. He also is able to move people with his trucks and crew. He is quick, courteous and extremely helpful! I don't think the word "no" is in his vocabulary. His rates are very reasonable. I would not hesitate to recommend him to anyone! read more

What a great experience! Fast, courteous and professional. Frank came to assess our needs and estimated a time and cost. Moved everything in the timeframe as quoted. Did an excellent job--taking extra care to wrap and secure items so they would not be damaged. Quick and efficient; followed directions to a tee so that we got exactly what we wanted. Laid down mats to protect floors and covered doorways to protect frames. Had to carry heavy items up and down stairs and did so with ease. Placed all items in designated rooms as instructed. And all the time had a pleasant personality that made this the easiest move we'd had by far! Would definitely use again and highly recommend! read more