1. Thompson Pamela DO

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    Holt, MI

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    Thompson Pamela DO

    1.0 (1 review)

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    3 months ago

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    Holt Senior Care & Rehab Center - how they hung the gown over the trash

    Holt Senior Care & Rehab Center

    1.0(4 reviews)
    2.3 mi

    DO NOT TAKE YOUR PARENT HERE!!!!!!!!!!!!!!! worst experience…read moreever! Mom came here with a UTI which either 1 never went away or it went away and came back! She got covid while she was in due to them not taking proper protocol for washing in and out of the rooms. No masks were being worn during this time, letting people in and out of rooms with no masks. Not making people gown up with the virus. The whole place ended up with Covid. People without covid left in the same room as the person with covid. These are our seniors; they need to be taken care of, not left alone to tend to themselves. It is a shame our mom had to get care here! Just now noticing a major rash under her breast from not properly being cleaned or dried. The staff make promises that they can't keep. The staff are rude. There were some that were amazing and helped but the rest of them were rude or wouldn't assist. Mom complained of waiting long times for the call light to be answered and when they did answer they told her not to do that again. That they would be around when they can get it her. They weren't giving meds when they were supposed to, so she was always in pain. Now we don't think she will be around much longer. Another thing, things are dropped on the floor only to be used again. Never wiped off or taken care of. When you talk to administration, they tell you that they are a 5-star place, and they take pride in the place. I have to laugh because this place is not a 5-star place!!!!!!!!!!! I only gave it one because I had to in order to leave a review. DO NOT TAKE YOUR PARENT HERE!!!!!!!!!!

    HORRIBLE facility. Huge regret sending my father to this facility. Very small and dark rooms…read more Most of the staff were rude to him and my family. The restroom was nasty dirty. Floors never swept. Dirty syringes on his night stand. Long call light responses leaving him to sit in urine. No one would brush his teeth. His roomie was forgotten in the bathroom several times. Witnessed staff belittle several residents. I could go on and on. Do NOT send your loved one to this facility.

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    Holt Senior Care & Rehab Center - Blood pressure cuff walked on not wiped down

    Blood pressure cuff walked on not wiped down

    Holt Senior Care & Rehab Center - This is what parents urine looked like. On a Sunday was normal, Tuesday turning. Wednesday we had this...not good.

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    This is what parents urine looked like. On a Sunday was normal, Tuesday turning. Wednesday we had this...not good.

    Thompson Pamela DO - physicians - Updated July 2026

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