It is rare when a doctor pays such close attention, asks many questions and actually listens to…read moreyour answers. Although she does not take insurance, the type and quality of care my family receives more than makes up for it. Most traditional doctors could learn a lot from Dr. Raus.

Moving to a new city and trying to find a doctors office that will fit your needs can be daunting…read more I had a couple of not so good tries, and then I found the family practice team at Avenue Health. First, the staff is pleasant. They greet you when you walk in and the place looks like home rather than a cold sterile Doctors Office. I was greeted twice and taken into a room right on time. I think they are careful not to overscheduled people which I really appreciate. The MA was kind and cheerful and very personable. She took my vitals and did the preliminary questions. Next came the PA, who sat and listened to my story, asked questions and took her time. That was extraordinary. She was thorough and easy to talk to. I've been back several times and each has been a great experience. Staff always is at the ready and completely professional to deal with. In a world where everything's become do it yourself, hands off and very sterile, have a new health is a breath of fresh air. Outstanding.

Always a positive experience from scheduling my appointment to the end of my visit. The entire…read morestaff are so friendly and professional. Michelle is so knowledgeable and always addresses all my concerns. Michelle is truly compassionate. The dedication to a positive patient experience is appreciated! I would recommend Avenue Health to anyone. Colleen Strzyzewski

It's too bad all the nice doctors and nurses have such a horrible office staff to work for. The…read morebilling and scheduling department is very rude. Good luck getting an appointment with a specific doctor for any reason. They also don't schedule out a year in advance and when the window to schedule a well-child appointment comes around you'll be given a date two months or more later than you want. They also have several workers in the office but can't figure out how to stagger lunch breaks because the office is closed from 11:30-12:30. It's September 2022 and they still won't allow patients in the waiting rooms due to COVID. What other doctor's office still has this policy? I understand the FDA recommendation for masks but to not allow patients in the waiting room is rude.

Took my child in for a sick visit and after I arrive I find out they no longer do testing at the…read moredoctors office to help diagnose your child. They instead send you to the old Sears drive up, seemed like a waist of my time. They need better tools within the Doctors office for diagnosis. There then was zero follow up to make sure my child was ok. This was my first time seeing Dr. Klien. Even my 6 year old was questioning asking why they did not help her. I had to take my child to the ER the next morning. There are still illnesses other than COVID. The last 6 years with a total of 14+ have not been the best. There is a lack of communication and when I advocate for my child this pushes their buttons and they don't know how to handle it.

WOW, we really should had read the reviews about this doctors office!!!! STAY AWAY!!!…read moreWe are new to the Perry area and needed a new family doctor. Nice building but NOT friendly staff!! We had the same experience as others that wrote reviews. The office staff is horribly rude I was told I was gonna see the actual doctor and then when I asked about it the girl that did my blood pressure and vitals was very snotty and explain to me that the PA is just as qualified. Which most are I will agree with that but when you're told as a new patient you are going to see the doctor and in they switch it and then get nasty when you ask about it not very good 1st impression. I went in for some chest discomfort and may sent me to a lab and they did $2000 worth of lab work which was totally unnecessary when asked other physicians of the same situation. Then never sent us a bill Then was nasty to my wife when she went there for her 1st time. My wife broke her tailbone and had an X-ray from urgent care they did not even show her the X-ray and just said Yup it's fractured. She did not feel comfortable with the diagnosis she went to a different doctor they not only shoulder the X-ray but made an appointment for an orthopedic surgeon because it needed to be seen. My wife went back for a second appointment where they were supposed to fax over her disability form to her employer 20 days later they did finally did send a fax with the nothing that was requested that they needed. The office manager is by far the rudest her name is Linda good luck with dealing with her, she told my wife that they can't just help her out and that they get at it at their own time. We have recorded calls with the office if anybody wants to hear I'm I'll send them to you of how rude they are when it comes to patients. They charge more than any other doctors office we've ever been to it's actually cheaper to go to urgent care than it is to see them. We are so upset that at office would not help their patients. Read the rest the reviews of this place before you make a decision to deal with this office. We will be filing a complaint with the state of Michigan medical board, department of human affairs, Better Business Bureau and the Attorney General. People need to know about this place . So we got a letter the next day stating that they were no longer going to provide medical care for our family. I guess you can't call and ask questions.

Dr. Larkin and her staff are fantastic. She takes her time with me and my family members, and…read morethoroughly explains issues in a way that is easy to understand. She is also amazing with my elderly patients -- so patient and understanding! I would recommend her to everyone. Best Doctor Ever!

From start to finish, Heather and Connie Pat Rachel and Carolyn, pre-op team Marah and Michelle and…read moreDr Ross did an excellent job!

I had a couple of procedures done at the Lake Lansing facility on the same day. Everyone was very…read morenice and things went well. I had paid a co-pay that day and then saw on my explanation of benefits that I did not owe a copay for these particular procedures. I called their billing department and spoke to someone right away versus having to hold for a long period or having to leave a voicemail message. She was able to determine my refund had been processed and the check would be mailed anytime now. I am very happy with how things were handled.

I've been to physical therapy before, but ORS in Okemos has been my best experience yet. I needed…read moreto strengthen my my knee and ankle with a low pressure approach and ORS was the perfect place to do this. Every visit I was always greeted warmly and personably by any staff member I came in contact with; I always felt like I was in good hands and that there was a plan to getting me stronger. All around great place!

It was no "accident" that I chose the dedicated pros at ORS to help me rehab from a debilitating…read moreelbow injury. I had already witnessed the expert and loving care provided to my elderly mother at their Holt location, and knew that I would be given the same kind of care at their new Okemos location. I've visited many physical therapists over my 60 accident prone years, and all were competent. But none have left such a deep and lasting impression as the folks at ORS. The compassionate care and concern extended by each and every employee, to each and every patient no matter the size or scope of injury is truly genuine. It's been said that laughter is the best medicine. The ORS staff's ability to take that to heart and make me laugh instead of cry while restoring critical flexion and function to my dominant arm was truly remarkable. I can still hear karaoke Kevin hitting the high notes in my sleep. Kevin, Aaron, Erin, Joann, Tori, and Chrissy....you're absolutely amazing. If only you gave golf lessons....sigh.

excellent - four years ago I could not get out of bed without a tremendous amount of pain. Today…read morebecause of Dr. Junes excellent care I have my life back and can move with ease. I am back to my energetic and active lifestyle. Thank You Dr june and your incredible staff.

after going to several different Rhuemitologist, I finally went to GLCR. I finally got care and…read morerelief. Great people working there,and very kind. The office staff are wonderful I have gone there for several years. I can't thank them enough

Please do yourself a favor and don't even begin to get involved with this mess of an office. Sneaky…read morefees (what's this "weekend fee" for urgent care usage on Saturdays and Sundays? pro tip - call and ask them to remove it from your bill, it's "optional" in their words!). Poor readings on ultrasounds and other important tests (You will receive a wrong diagnosis, without a doubt, from this office). Overall poor attitude and lack of confidence in treating your conditions. Please - travel to Lansing, GR, freaking Canada for all I care, anywhere but this office.

The Physical therapy people are very experienced from the receptionist to all the Professional…read moreTherapist. I would recommend them to any one who needs them