I'm giving five stars because my Stui went here for a TTA surgery yesterday. I picked him up and so far he is at home resting. I will update review in 1 month to let you all know how the surgery turned out...stay tuned. read more

Thompson Peak Veterinary Clinic - My Stewart Little (Stui) resting after just being picked up from this vet. - Veterinarians Near Me - Janesville, California

Just moved to this area and really like this vet clinic. The vets and staff are terrific.

Wonderful Vet. Everyone was super helpful and nice. Great prices. I needed a last minute appointment, and they were able to fit me in. It was an hour drive from me. And it was absolutely worth it! read more

Thank you Kikumi for going out if you way for me! Greatly appreciate your thoughtfulness. Kikumi offered too bring my cat's medicine to my home rather than mailing it out, saving me $15-$25. She did it on her own time before heading to work. I'm a rather new customer and am very happy with everyone there. Dr. Kalee is great. Thanks again read more

Thompson Peak Veterinary Clinic - A good book does it every time. Zzzzzz! - Veterinarians Near Me - Janesville, California

My lil baby passed away a few weeks ago and we had him cremated. We get the call that he's ready to be picked up today after 1pm. We get there and tell the middle-age receptionist we were there for Jameson she proceeds to be on the computer looking for the animal for a solid 5 minutes. I didn't think anything of that. She thought our last name was Jameson. I tell her no. He passed away. She SHOOTS up out of her chair and CHUCKLES! "OH HE'S THE ASHES!" Incredibly insensitive. read more

I haven't done a yelp review in years. This place is beyond terrible. I was treated so rudely, like I was bothering Wayne. Wayne tried shoving a thermometer in my cat without any lube and kept trying then huffed he had to get lube. Wayne is completely unprofessional and yanked my cat out of my hands for a procedure he didn't even communicate to me. I got treated as if "Who cares it's a cat" Clearly he hates cats. My cat has septic arthritis and he told me just go about treatment the cheapest way. I am reporting him to the veterinary board. I have never been treated so terribly. I love all my pets, they are my babies. He clearly hates his job. I told people at work about my experience and they said I should have asked them first where to go because they are terrible here. Wish I did. The office staff are great. Too bad they work for such crappy people. read more

How lucky are we to have the amazing staff at TPVC?! From routine dog shots, to pig eye infections, horse foal probiotics and then today - an emergency c section on our beloved pregnant dachshund- I can't say enough wonderful things about their care and expertise. I broke down in tears worrying about the health of my girl and her puppies and not only did they comfort me, but called me as soon as they found out that 3 of 4 puppies had survived! Their kindness and compassion knows no bounds. Their prices are fair, they inform you of all your options, and everyone there is friendly and kind. Thank you for being a trusted place to take our pets! read more

paid $466.00 (tax included) for a spay procedure for my dog. They charged me $120.00 for IV fluids. Which is usually complimentary. The procedure itself was $293.00 to begin with. charged me $8.50 for a cone which cost less than $2.00 for them to buy. Then $20.00 for a nail clipping while the dog was under anesthesia. Which most vets do for free or less than $10.00. One week later, the cone has come a bit loose. I've tried adjusting and tightening, but the dog is able to reach the incision area with her snout. The cone for the dog is not long enough for the snout. The dogs snout is able to reach the incision and has been licking it, causing infection. I requested to get another cone for the dog that would fit better and prevent her from licking the incision. The management at this clinic refuses to provide my dog with a proper fitting cone unless I pay another $8.50. They were less than professional and compassionate. Stating it's the dogs fault not theirs, even though they fitted the dog and contoured the cone to the dog's neck. The $8.50 is not the issue here. It's the principle that I've paid nearly $500.00 for this visit and they can't provide a proper fitting cone for my dog after I've already paid for a cone. It's just bad business. This vet clinic is taking advantage of minimal competition in a small town and price gauging residents in Lassen county (Kind of like our gas stations). Putting profits over pets. Highly recommended to go elsewhere with your money and pets. Establishments like this don't do our community or companions any favors. Just a darn shame. read more

Me and my "pack"; I have 5 yorkies; have been patients at Thompson Peak for 3 years! I have nothing but praise for them! Our vet, Dr. Kasey Nash, always goes above and beyond to give very special care to my little babies! Most recently, I adopted a little 2 year old yorkie; one of the vet tech's, Desi, actually met me on a Sunday at the clinic to remove fox tails from her ears! We are still battling fox tails and infections (so far a total of 8 foxtails removed from her ears); the entire staff at Thompson Peak are awesome and amazing!! Love, Cesar, AnnaBella, TanaMarie, Maggie, and Sadie! "Woof, Woof" read more

i brought my much beloved dog in to be spayed.they told me it would be 700 dollars i asked why so much and they said they would have to do a blood test because rosy was an older dog and they needed to make sure she was ok to do the procedure.i left here there with them around 7:00 am.i received a call at 8;30 am telling me that she made it through the surgery just fine and to pick her up at 3:00 pm i arrived at the office at 3:00 and was made to wait in the lobby for at least 15 mins during which they asked me to pay the balance of the bill 300 dollars (i paid 400 deposit when i dropped her off)then i was asked to wait in an examination room where i was made to wait for 20-30 mins at which time the doctor wayne came in and told me that she was having trouble with her breathing and did an xray which showed she was having internal bleeding and wanted to keep her overnight that he may have to open her up again to make sure to stop the bleeding.later on i got a call from him telling me that she was doing better that he had not opened her up to inspect what might be causing the bleeding . then he said that she would need a transfusion because she had lost so much blood. that it would cost an additional 200 dollars. i agreed and he told they were keeping her overnight.the next morning i received a call telling me that she had died then started telling me she a condition causing her internal bleeding that caused her to die.strangely enough he did not this out until after the surgery even though i paid for a blood test as part of the total of the bill.i got a call an hour and half telling me she was fine which makes me wonder if they even did the tests i paid for.then the fact that i was made to wait so long when i went to pick her up indicates they never checked on her condition after the surgery until i arrived at 3:00. i am heartbroken over this and what i do know fact.if i had not brought her there she would still be alive! and i would not be out 700 dollars i feel everything they did was shady at best. i went yo the office to pick up her body and they asked if would prefer if they cremated her and gave me the ashes and i said yes as i could not mentally handle what had happened at the moment.that was nov 30th it is now dec 17th i have not heard from them. i work as a mechanic and if somebody brought a car to me for a tune up and the next day i told the customer the engine blew up and to come get the car i would not expect to get paid.they have offered to refund the extremely high price for a spay or any portion of it .in my opinion if you love your pet find somewhere else to care for it.these people are rude and irresponsible they are only in it for the money and dont consider they are dealing with someones loved one read more

I love the Vets here and all the staff. They are always very helpful and kind and I wouldn't take my animals anywhere else for care. Thank you Thompson Peak for being so awesome! read more

Just called about an emergency visit(3:30pm) got no offer of assistance today and was told they were booked tomorrow with again no offer of assistance. 3rd vet I called, guess the phylosophy here is if your pet dies before your app't (needed for emergency) SORRY!! One would think vets as doctors would WANT to save your best friends life!! read more

I took my dog in to get some stitches from a nasty cut and left with a $400 bill. The front desk gal was great and very personable however the vet was not. I understand paying an arm and a leg for sutures and anesthesia but to pay $34 for them to wrap his leg with an ace bandage is ridiculous. I paid $45 for the examination and to meet with the vet which lasted less than 5 minutes, less than 5 minutes! If you want to keep patients and be a good vet, you need to spend a few minutes with them, get to know the dog, acknowledge the dog exist! Another thing, my dog came home covered in his own filth. Take some pride in your work please. Will never go back nor recommend to anyone who wants there dog treated right. read more

Dr Wayne took two tumors off our dog's eye lid and neck and did an amazing job. Thank you!

I was very disappointed with this vet. I have taken my cat here several times for a constipation problem he had and every time the doctor just tried to sell me there food. I work at a vet office myself so I told them I prefer not to buy that just because I have another food I keep him on and I also told the doctor that is not the problem cause I changed his food multiple times. She gave me the worst attitude because I would not purchase what she said. Dr. Casey was the one I went to and she is very rude. I then went to a vet in Roseville and they fixed his problem that he has had for 9 years just by a simple thing that wasn't a change of food! I went to Thompson peak vet because it is practically the only one in Janesville and Susanville but I would 100% not recommend them. If you want quality care and not just a vet that is trying to make commission off of their products I would take a longer drive to go somewhere else. The rest of the staff including the front desk receptionist are great!!! But that one vet ruined the whole experience for me read more

Took my dogs in for vaccinations. When I spoke to them on the telephone, I asked if they were going to charge for an exam, or just the vaccinations. They said just the vaccinations. Office staff was great, made a same day appointment for us (hence the two stars). We took the dogs in the room, the vet on duty asked a couple of questions, listened to their hearts with a stethoscope, gave the vaccinations, and all was well. When we went up front to pay, we were charged an extra $34 for a "short" exam explained as "time spent with client" (five minutes)!!!! Since when is listening to a heartbeat considered an exam. I'm a nurse, and my husband grew up working with his dad in a veterinary clinic, who never charged for his time only the treatment of the animals. Next time, we're going to save the $34 and use it for gas to drive to a real small town vet in Chester read more