Would give this company A 10 star rating Their service was…read morebeyond what I expected they removed carpet and tiles laid laminated flooring in all my downstairs rooms and the loft and bathroom upstairs. I would definitely recommend this company

Elpido and his team were amazing. Prompt, efficient and accommodating. They came in and rescued…read morethis effort when Lowe's installation abandoned my friend's needs. Everyday they cleaned up behind them, and prepared the area for overnight living space. They responded quickly to a request - and were kind, compassionate and caring for a single 75+ woman who needed help and understanding to get this project completed. They completed faster, and less expensive while doing more - above and being expectations. I cannot say thank you or praise their efforts enough for the help and Christian kindness they showed. I highly recommend them and hope to use them again when it's time for any additional flooring efforts.

These 5 STARS are for LUPE and her Coworker! I needed to have my home carpeted quickly and they…read morewere VERY Helpful & Patient with all my questions and circumstances. They sent someone out immediately to take measurements, and the installer got it ALL done in 1 Day. It came out wonderfully and completely changed the feel inside my home. Thank You CARPET OUTLET PLUS. Also the pricing and financing were amazing.

I was told " it is the type of carpet you chose" that led to inconsistency in seams next to the…read morefloor molding. Yet, In one room it looks good, and in another, the carpet in two corners are actually coming off the floor.

This flooring store is great! Shannon and his staff are very knowledgeable and helpful. Lots of…read moreoptions to look through as well. They have it all. Carpet, Vinyl, Hardwood, etc...I'll be buying more flooring from them in the future! Two thumbs up!!

Great customer service. They've done several jobs for me over the years as a general contractor…read more Prices are fair, and quality is top notch. They say you get what you pay for and even though you might be able to save a few bucks somewhere else their knowledge and professionalism more than makes up it. As a GC there are a lot of flaky hollow promises from subcontractors. Shannon at the Carpet Shoppe has always came through as promised.

Exceptional service by three individuals there, Lori, and Keith were two of the names that I got…read more Went there looking for pads to go under throw rugs that we have in our house. Lori help me find the perfect one. They called me to come back in three days. Picked up the pads had a flat tire and they all three helped us with the flat tire too. Very exceptional help very knowledgeable of exactly what I needed. I will never forget you. We had purchased carpet two years ago from them and it was great Carpet also. The team work as a team and make great effort to assist in picking out. Just exactly what you need. Thank you so much.

Great customer service. Helped me pick flooring right for my home. Ordered samples so I can make…read moresure I loved what I picked for them to install. Love my gluedown lvt and carpet.

We contracted with Franey's Carpet One Floor and Home in 2017 and 2018 for installation of…read moreArmstrong Vivero flooring in our home. During the original installation in 2017, the floating-floor product we selected reportedly had manufacturing or fit issues, and we were advised to switch to a glue-down product. Before proceeding, we specifically raised concerns regarding installation over our concrete slab and an existing crack. Following preparation work on the slab, including filling the crack, we were assured that the slab condition was acceptable and that the crack would not become visible through the flooring. After approximately three years, the flooring began experiencing issues including crack showing, plank separation, and lifting. We contacted Franey's in 2021 regarding these concerns and met with a representative. We were told that nothing would be done regarding the crack and that we should call back if the loose planks became a "trip hazard." In September 2025, we again contacted Franey's. During that visit, a handheld moisture meter was used to check for possible moisture conditions. The company ultimately attributed the issues to foundation and moisture conditions and declined responsibility. We requested documentation related to the moisture readings, including recorded measurements and calibration information for the meter used. We were later informed that no formal report, recorded measurements, or calibration documentation existed. We made multiple efforts to resolve the matter directly and professionally, including reviewing the company's proposal and providing several counterproposals, including repair options, prorated replacement proposals, customer installation options, and refund requests. Although the current owner was willing to communicate, we were ultimately unable to reach a resolution. One statement from the company that particularly stood out to us was: "Being upset or disappointed after the fact, is buyer's remorse..." This review reflects our personal experience with the project and the subsequent handling of the matter.

I am renovating my house. Franey's provided excellent work with my kitchen flooring. Because of the…read morehigh quality of all the previous work done by Franey's, I chose them to help replace all the window coverings in my house. Diane Gideon, the designer with Franey's, provided outstanding assistance in selecting the window coverings for my house. The products, colors, and textures she helped me choose work perfectly. Installation was efficient, careful, and well executed. Franey's continues to earn its reputation as the best place for interior furnishings in Visalia.

My experience with this Great Company is an understatement! Professional and their Customer Service…read moreis over and beyond fantastic!!! Appreciation to Landry Macedo, Steve, Guillermo Licon, and Edgar Moreno. OH, Love My new Carpet!

After purchasing a home built in the 70s we had a lot of updating to do including all new flooring…read more We choose hardwood in the entire house with the exception of tile in the bathrooms. We also replaced all the baseboards with a taller more modern look. Replacing every square inch of flooring in a home is no small task, and I'm so happy with my decision to work with Robinson's; highly recommend! Getting a quote: I started my process by getting several quotes and Robinson's was the best price for the services being offered, and the company I felt most comfortable with. From the start Matt's greeting was friendly and helpful. Never did I feel pressured or that he was giving me a sales pitch. He offered good advice and experience and really helped me figure out what would be best for my home. The process was easy utilizing both email and text messaging. Demo and installation: The time in home was 2.5 weeks long. Luis and his crew were absolutely amazing. Luis was always extremely respectful, professional, and considerate of me and my home. He didn't cut corners and treated my home as if it were his own. He always asked me for feedback and got my input on things that needed decisions. His number one priority was making sure I had good results and was a happy customer and that really showed. I feel like I have a new house and couldn't be happier with the experience. Thank you Robinson's for helping make my house my own!

I went to this business to have Linoleum laid in 3 rooms. After stringing me along for two months I…read moredecided to contact another company. The job was completed in a week and for a better price. I then text Ravin and told her I was not happy with the way I was treated for two months and had reached out to someone else. I could not believe her answer to me was, "I'm sorry you feel the need to state that to me" I DO NOT RECOMMED THIS COMPANY, Kingsburg

Very poor customer service actually took a blind in from Hunter Douglas, silhouette that has the…read morelabel with the exact measurements with all product information, they had stated oh we can order it and we will have it with in two weeks well two weeks turned into three months and no follow up. No return calls. Had to contact them via phone with no return call and via email that they finally responded to! They stated that the order had been lost and it was Hunter Douglas's fault not theirs, but when the order was actually placed via through their store! Terrible customer service very nonprofessional with no ethics in business!. I would not recommend this business not even to an enemy! It's very hard to even understand why they're still in business. Not a very good company go elsewhere with your business! Also the representative's name was Raven! Raven needs to go to a professional sales school to understand the customer needs and wants!