This is the absolutely best dental practice I have ever been to. I had some dental problems arise…read moreafter my pregnancies and have felt nervous to go into the dentist since then. The bedside manner at this office is absolutely the BEST! No judgement, no shame. I am remembered by the dental assistants and the dentists. They are thoughtful and considerate and obviously care deeply about their patients. I will go to this office for as long as they are open!

Let me start by saying that my dad was a dentist for 40 years, and I worked in his office on and…read moreoff while growing up. I am a health care professional myself. I have been a patient of this practice for the past 4-5 years. I am also a patient who is very on top of cleanings and preventative care. However, after the incident that occurred this past weekend, I will be leaving the practice. Short version of the story is I had an office visit for a difficult tooth I needed to get pulled on Thursday. At that visit, I had an exam and x-rays taken. When I went to schedule the appointment to have the tooth pulled, I was told I would have to wait 3 weeks!!! Partially because of my work schedule and partially because they only pull teeth on Wednesdays ‍ despite having multiple dentists at the practice. I woke up with a tooth abscess on Saturday and called the office, knowing they would be closed. However, I knew I needed emergency antibiotics. The voicemail stated if you had an emergency to text the phone number provided. I texted the number and received no response. This means I had to go through the financial and time burden of missing work, being seen by another dentist, getting X-rays, and paying for this duplicate visit at another practice. When I called on Monday, the receptionist questioned which number I texted. Even though I have texted this number multiple times with insurance information etc. She claimed there were no messages; however, I have proof on my end that the text message went through. Although they claim to offer emergency services and tooth extractions, these services are very limited.

I go to the dentist every 6 months my entire life and I am almost 50. This is the first place I…read morehave been that said I needed two crowns and a root canal ... also they did a cavity fix and messed it up and my daughter had to go back. When making a new patient appt they take an hour worth of pictures and then book a cleaning .

Just received a letter from Riley Dental stating they will no longer accept Centra's employee's…read morecoverage: "Met Life" Dental PPO as "IN NETWORK". Both the deductible & anything above what insurance covers is now the responsibility of the patient.

The staff is wonderful as are doctors Patel and Gentry. However, there are numerous issues with Dr…read moreNorton. Also be careful of billing as it's not necessarily accurate

Customer service: if you express that you do not want x-rays, they become highly coercive and…read moreintimidating about the matter. It's always a very uncomfortable experience and you feel forced to acquiesce. Although I am the patient, I have very little "say so".

I tried to get an appointment but they were booked until 60 days out- so I would have to wait…read more Thats OK. A few days later, I started to have serious pain and when it got too much to bear I called the office and asked for an emergency appt. They got me in on a Monday morning and I had the tooth extracted. Other dental offices i called didn't want to have anything to do with me on an emergency basis or they weren't taking new patients. (I think Lynchburg needs more dentists.) The doctor and his staff were very pleasant and the whole process was painless. The office is clean comfortable and orderly.

Outstanding Dental office....Professional in every way. Very good Dentists and Staff! I would…read morerecommend this Dental office to anyone needing great care and advice for their dental health.

I had a dental emergency on 1/1/24 but due to the holiday no one was opened. I called O'Donnell…read moreDentistry on Old Forest Rd, at 8am on 1/2/24. Wanda gave me an appt for 10:30am that same day. I was seen by Dr David O'Donnell & Joyce where we discussed my options which put my mind at ease. I had not gotten my dentures at this office but by a well known national dental office that I would never return to. They sent my denture out to be fixed & I received a call from Wanda the very next day along with an 11am appt. The denture was fixed & I was able to leave my house once again lol! The professionalism & kindness I was shown from Dr O'Donnell, Joyce & Wanda was beyond heart warming! And the price ( no dental insurance) was extremely reasonable. I would highly recommend this office to anyone that needs dental services. Thank you & Happy New Year! Kelly Fucci

Just completed my first visit for a cleaning and exam. I will definitely be back. Highly recommend.read more

I have been a patient of Dr. Midkiff for over 30 years. The staff is amazing and friendly. You can…read moretell they love their work environment. Lots of love in this group of people. When I go, they feel like family. Dr. Midkiff is the best dentist. Danette and Sandy are the hygienist and are awesome too! I wouldn't go anywhere else.

I'd call a divine intervention, finding the best dental care team in Lynchburg. As I transitioned…read moreinto Medicare, my dentist of 15 years does not want to bother with the intricacies of Medicare so I went on the hunt to find a new dentist. I passed Saunders often as they are just behind CVS on the corner of Waterlick and Timberlake. And I thought well that's convenient enough. I'm going to stop in and see if they take Medicare patients... Great great dental hygienist, and all three Dennis that I have met have been friendly, patient, and don't mind spending the time to procedures and concerns. Friday I chipped my front tooth. I emailed the office Saturday morning hoping I could get an appointment sometime next week not ever expecting a reply over the weekend.. Dr. Pierce Saunders, who has been taking care of my teeth emailed me laterSaturday morning and arranged for an appointment assp. I am so impressed with them, their staff, and their service. I cannot recommend them enough.

Great practice. Office has a very calm, positive atmosphere. Staff has consistently gone out of…read moretheir way to take good care of me. Really skilled dentist, pleased with his work - he probably gives the best shots I've ever had at the dentist.

Dr. Overby is an excellent dentist ! He's very gentle and his staff is so pleasant. I was very…read morenervous going in but, when I left the office I was happy at how much they put me at ease. The office was clean and comfortable and iI was very happy to schedule my next appointment with Dr. Overby. If you're new to the area, or just looking for a great dentist, this is the place to go !!!!!