The staff is wonderful as are doctors Patel and Gentry. However, there are numerous issues with Dr…read moreNorton. Also be careful of billing as it's not necessarily accurate

Unfortunately, my experience with Dr. Norton has been very disappointing, and I reached the point…read morewhere I had to find another dentist. During appointments, Dr. Norton often comes into the room, spends very little time actually examining me, and leaves without adequately answering my questions or addressing my concerns. When questions are answered, I often feel as though I am bothering her or that my concerns are not being taken seriously. The appointments seem increasingly focused on getting patients in and out rather than providing thorough, attentive care. My biggest concern was a tooth that caused me persistent pain for approximately a year and a half. I mentioned the same tooth and the same pain at three consecutive six-month checkups. Each time, I was given a different explanation or recommendation. At the first visit, I was told that I needed to use a softer toothbrush. Six months later, I was told that the top of the tooth should be filed down. At the third visit, I was finally told that the tooth needed a root canal. Since Dr. Norton does not perform root canals, I was referred elsewhere. Because my insurance only covers two checkups per year, this also meant paying out of pocket for an additional visit. Eventually, after a year and a half, the tooth was properly treated--and thankfully, the pain that I had been dealing with for all that time finally stopped. Routine checkups are supposed to be about identifying and addressing problems before they become more serious. In my experience, these visits have increasingly felt more like brief appointments focused on processing patients than thorough examinations and preventive care. Looking through the older reviews, it is clear that this practice was once highly regarded. Unfortunately, my recent experiences have not reflected those reviews. I am disappointed that I now have to find another dentist, but I feel it is necessary to find a provider who will take the time to listen to my concerns and properly evaluate them.

Bunch of liars. Told me my crown would be $800 with $200 up front and the balance after…read moreinsurance. After insurance they charged $1400 for the one crown. Be aware they will rip you off and if you complain, they tell you are no longer a patient .

I used to like this dentist. I havent been in over two years and i called the other day to make an…read moreappointment for a cleaning. They took my name and looked into the computer when they came back and said i have been released from their office. I asked what that meant and they said since i never paid a $25 fee for not showing up on time 2.5 yrs ago they wont see me anymore. And then hung up on me. I guess they didnt care what my reason was for being a lil late to my appointment. And they had refused to see me that day even though i was just 13 minutes late. Ive spent at least 10 thousand dollars here and they complain about a lil $25 late fee? I even offered to pay they fee and they said nope.

I have a deep seated fear of dentists. For this reason, I had only been to a dentist twice in the…read moreprevious seven years. I am newly married, and my husband recommended Libbey Family Dentistry. First visit was xrays- great experience and no pain or anxiety. Second visit was a cleaning and removal of a broken crown. My anxiety was off the charts as I entered the door...the girl who cleaned my teeth was so sweet and gentle, that I barely felt anything except her kind words...but the thought of the crown removal drove me into a panic attack and I could not allow Dr. Libbey to proceed...she sooo very kindly said it was OK and I could return next time and try again. Third visit was my second attempt at the crown and she allowed me to take my prescription of xanax before we began. It was awesome-no pain...no anxiety. She was always so kind and concerned about me each visit. Today was my final visit for the crown- I no longer needed medication, because I was anxiety free for the FIRST time visiting a dentist EVER! I had such confidence in the fact that she would not hurt me, and she didn't! I even had some old fillings replaced with no pain or stress. This is a miracle for me. For these reasons, I highly recommend Dr. Libbey for anyone who has anxiety or fear of dentists. This experience was a life changer for me, and it can be the same for you.

Amazing Experience and exceptional staff!!! The staff is exceptional friendly (from receptionist…read moreall the way to the attending physician) and professional. The office environment is modern and immaculate yet very warm and inviting. I was visiting Lynchburg and had a very minor dental emergency. Libbey Dentistry offered to see me right away and fixed my problem immediately. I highly recommend Dr. Chalk and her entire staff of professionals.

I wanted just say hands down best dentist and staff I have every had I've been to several dentist…read moreno one comes close to the pain free experience and the confidence in a dentist that make you want to come back instead of many years skipping visit due to not likening or wanting to go to the dentist due to fear if you're that person this was me but not no more .........

I've been there a couple of times and not once have I ever gotten in correct bill office always…read moresaids paid in in full and a month later I get a new bill with added cost each time I complained about it they gave me the around I wasn't planning to leave a rating on yelp but I feel others should know that this happened again I was told my crown would cost 1276.00 Dollars total cause I went over my insurance which I no problem I'll pay out of pocket and guess what I get another bill for that same crown procedure of 357 dollars I'm not ever going back there like the previous review said nice Dentist but the office is ripping us off they must put a stop to this Wilson A

Both dentists are professional, competent and pleasant. The office staff cannot be trusted. I…read morewas told my crown would be $750 and I would have to pay $200 up front. They would bill my insurance and send me a bill for the remainder. So in worst case, I would owe $550. They keep sending me a bill for $1000 and now claim the crown cost is $1250. They are dishonest, be careful.

Just completed my first visit for a cleaning and exam. I will definitely be back. Highly recommend.read more

I have been a patient of Dr. Midkiff for over 30 years. The staff is amazing and friendly. You can…read moretell they love their work environment. Lots of love in this group of people. When I go, they feel like family. Dr. Midkiff is the best dentist. Danette and Sandy are the hygienist and are awesome too! I wouldn't go anywhere else.

Great practice. Office has a very calm, positive atmosphere. Staff has consistently gone out of…read moretheir way to take good care of me. Really skilled dentist, pleased with his work - he probably gives the best shots I've ever had at the dentist.

Dr. Overby is an excellent dentist ! He's very gentle and his staff is so pleasant. I was very…read morenervous going in but, when I left the office I was happy at how much they put me at ease. The office was clean and comfortable and iI was very happy to schedule my next appointment with Dr. Overby. If you're new to the area, or just looking for a great dentist, this is the place to go !!!!!

Very appreciative of the service I received here. These people take it to the next level. I…read moretravel a lot and it is hard for me to schedule a date. Whenever I call there office they accommodate me any way they can and get me right in. You just don't get that kind of service anymore. Dr. Burkholder and her assistants always have a smile on their face and do whatever they can to make you feel comfortable. I've been to a lot of dentist s in my life unfortunately, but they are the best, Ican't say enough good things about them.

I enjoy coming here for the most part. The staff is FANTASTIC including front office staff and the…read moredentists that work here. My only issue is that they FLY through the cleaning. I do not feel like they thoroughly clean and they see a TON of patients in very short amounts of time. This makes for virtually NO wait time as I have never had to wait more than 5 minutes, but my cleaning is also done so quickly which is quite disappointing as well.

Phone service is terrible. No effort to fix it.read more

Love the dentists but front office staff leave a lot to be desired…read more Our son made appointment for cleaning and referral. They charged us for a panoramic x-ray that was not requested. Then they acted like we should have known that anthem no longer covered this. I read an article that greatly shroud whether panoramic x rays should be done in addition to serial x rays. The article I read says panoramic images are prone to distortion and artifacts. It also stated that the amount of pathology discovered with panoramic vs serial xrays was negligible. The front office people were definitely not nice. Be sure when you book that you are clear what you want and ask them to let you know if they will be upcharging.

Very happy with my care and service. Front staff is super efficient. Usually see Dr Kenney but…read moresaw Dr Crawford last time and he was awesome. I moved to FL recently but will travel back to continue care. Finding a dentist you can trust is hard and I found that here. Highly recommend