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    Ask the Community - Thorne Home Team

    Review Highlights - Thorne Home Team

    We have now worked with Naomi and Katherine twice- first to sell a townhome, then to purchase a new home.

    Mentioned in 29 reviews

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    Tamalpais Property Management

    Tamalpais Property Management

    (24 reviews)

    I worked with TPM in the spring and summer of 2025, and they were excellent. After living in a Mill…read moreValley townhouse for several years, I needed to move out and then upgrade the place for rental. My goal was to secure reliable tenants paying market-level rent within a few short months. Lee Petty and his team were exactly the right folks for the job. They connected me with skilled, efficient tradespeople (electrician, carpenter, painter, professional cleaner) who did high-quality work at a fair price and had the place ready in short order. TPM also handled the rental listing and vetting of prospective tenants. Result: a beautifully upgraded townhouse that commanded the desired rental rate, inhabited by wonderful and responsible tenants who are well liked by their neighbors. While I've chosen for now to manage the tenants and property myself, TPM is available to take that over at any time. I recommend TPM very highly!

    I had a wonderful experience with Tamalpais Management. Dee and Lee were incredibly helpful and…read moreprofessional. They found a wonderful tenant for me and were on top of every issue that came up during the rental period. Dee went above and beyond with her property project managing skills and handled a damaging water leak like a pro! She didn't hesitate to get between the contractor and the plumber and make the issue right without breaking the bank! She saved me money and head aches time and time again. I would highly recommend these wonderful people!

    Own Marin

    Own Marin

    (214 reviews)

    Working with Whitney Potter at Own Marin was an outstanding experience. If you are looking for the…read morea top Marin County real estate agent, Whitney should absolutely be on your list. Whitney came highly recommended by a friend, and after meeting with multiple Realtors while deciding who to work with, we ultimately chose him--and we're so glad we did. From the very beginning, he demonstrated deep expertise in the Marin County real estate market and a clear strategy for selling my parents' home in Mill Valley. He guided us through pricing, preparation, and timing with thoughtful advice that made the entire process smooth and successful. We also used the concierge service offered by Own Marin, which was incredibly helpful. It made it easy to cover the upfront costs for additional work and improvements that helped the property stand out before going to market. What really sets Whitney apart is his responsiveness, professionalism, and attention to detail. He kept us informed every step of the way, handled every challenge calmly and efficiently, and made what can be a stressful process feel organized and manageable. His knowledge of Mill Valley real estate and the broader Marin County housing market, along with his marketing strategy and strong network, clearly helped attract serious buyers and achieve a fantastic outcome. If you're searching for a top Marin County Realtor and someone you can truly trust to guide you through selling a home in Marin, we highly recommend Whitney Potter. Whitney and the team at Own Marin exceeded our expectations, and we're incredibly grateful for his expertise and dedication.

    Our family had a fabulous and very successful experience selling my mother-in-law's house through…read moreBarr Haney, a Marin County realtor from Own Marin. We contacted them several months ahead of our target date for selling and their team was very helpful and supportive in guiding us through the inspections as well as in deciding what updates my wife's family's home of over 60 years needed to attract potential buyers. The photos and videos of the property were outstanding and the staging was beautiful. Ultimately the property sold a week after listing for 25% over the asking price with 7 offers. We were amazed and very appreciative of the expertise Barr and the Own Marin team provided.

    Foundation Homes Property Management

    Foundation Homes Property Management

    (172 reviews)

    The number one complaint about people in Real Estate is that they have poor followup, and Mike with…read moreFoundation Homes fits that unfortunate character flaw. I called Mike about a rental in Tiburon, as my husband and I are initially looking for a rental since his firm is moving us to Marin and we will be new to the area. Mike has a property listed that looked interesting to us, and I set up a time to see the property. He sent me the viewing instructions, which were to send the numbers on the lockbox when I arrive at the home, and I would receive the lockbox code. When my husband and I arrived at the home, we texted the numbers on the lockbox, and the automated system kept responding with a message to only send them the info requested. What?? So, we sent the numbers again. Same glitch message. I then called Mike's cell, twice, and got his voice mail. I then texted him to ask for entry help and to let him know about the glitch. He never responded. One day later, and still no response. That is really poor customer service.

    I am sharing this experience so others can be aware of the risks of working with Shawn Walker and…read moreFoundation Homes Property Management. On October 30, 2025, Shawn emailed confirming that my wife and I were approved as tenants. His exact words were: "Actually, just heard from the owner and congratulations. We would love to have you as our tenants. I'll be drafting a lease today and hope to have it out to you at some point tomorrow for signature." There were no conditions, no mention of other applicants, and no indication that the approval was not final. We trusted this written commitment. We signed the lease on November 1, and wired $21,000 on November 4 at Shawn's direction, after he followed up multiple times to ensure the funds were sent. Relying on this agreement, we broke our existing lease and began preparing our move. Then, on November 6, after the signed lease and full payment, we were informed that our tenancy was being revoked because the owner decided to accept a higher offer. This was the first time we were told that our approval could be reversed. As of this review, the $21,000 has still not been returned, and our current housing is uncertain during a time when we are actively working to grow our family and need stability, not sudden displacement and stress. This experience severely damaged our trust. When a signed lease and full payment can be undone without warning, it calls into question the reliability and professionalism of the people handling the transaction. I have filed a formal complaint with the California Department of Real Estate, alleging: §10176(a) Misrepresentation: Failure to accurately disclose the true status of the application and failure to clarify any contingencies. §10176(b) False Promise: Providing an explicit confirmation intended to induce action and financial commitment, without ensuring the promise was final. §10177(g) Negligence/Incompetence/Unprofessional Conduct: Failing to safeguard consumer funds, and failing to act with reasonable skill and care in handling the transaction. Based on my experience, I would strongly advise anyone considering working with Shawn Walker or Foundation Homes Property Management to proceed with SERIOUS caution.

    Coldwell Banker Residential Brokerage

    Coldwell Banker Residential Brokerage

    (3 reviews)

    I urge anyone who wants to buy or sell a home in the North Bay Area to work with Lorraine Watkins…read more Lorraine is the House Whisperer. She listens closely and asks a lot of questions so that she has a clear idea of what you are looking for. She also has a way of understanding the "subtext" and that gives her the ability to search out the perfect solution. In our case she found us a home in Novato that was WAY more perfect than we ever hoped and the price was right. Lorraine works very hard for her clients. She has the patience of Job and nothing deters her from her quest to give her clients what they want and maybe even a little more. She is perceptive and warm and fun to work with. She's the House Whisperer.

    This review is for Jeffrey Miller, the realtor we worked with in the process of buying our first…read morehome. Jeff is simply the best! He goes above and beyond for his clients and he takes the time to learn exactly what you're looking for when it comes to a home. We met Jeff a few years ago and decided then we were going to wait to make this important purchase. When we decided we were ready, we gave Jeff a call and began the exciting (yet stressful!) process of looking for our forever home. Jeff found us our home (fast!) and was professional and organized through the entire process. He was always available over the phone, through text, or over email. Jeff made this process painless and easy for us, being first time home buyers. I'd definitely recommend Jeff if you're in the market to buy a home.

    Stephen Pringle - The stager recommended by Steve did wonders. The photographer provided, made some keepsake collateral.

    Stephen Pringle

    (46 reviews)

    Truly the best realtor we could ever hope to have, full stop…read more Stephen helped us buy our first home in the wildly expensive Marin market somehow. He cared about us, he was very candid when he though a home wasn't right for us and thankfully we listened to him. We eventually found the home of our dreams. It meant the world to us and we really can't thank him enough. He's a great realtor and a great person.

    I met Steve in 2013, when he sold my neighbor's house in San Anselmo. I took an instant liking to…read morehim and kept his business card. (He's now been involved in 3 out of the 8 houses on our street, one sale and two purchases.) Five years later, I tracked Steve down as I wanted him to be my agent to help sell my inherited family home. The first thing he said when he came to look at the house was, "Dude, you're leaving money on the table". Thus began an odyssey of a year and a half of remodeling and renovation with his guidance. (I originally just wanted to sell the house as-is, thus Steve's comment.) Steve's wife, Kim, an interior designer, lent initial guidance on the project and provided input on paint choices and furniture. Steve kept an eye out for usable materials from other projects and showed up a couple of times with strings of café lights that helped make the place look magical. I needed to replace some rotated retaining walls and Steve provided contact information for a contractor that did an immense amount of high quality work in a week and a half. Another contractor replaced older double-glazed windows that had failed. (I did joke with Steve that if he was really a full-service broker, he'd know a discrete arsonist.) He showed up one day to touch base while I was pressure washing the carport. Steve grabbed a broom and starting brushing the standing water out, how many agents would do that? As the market was very hot, we had trouble finding a stager that was available. (I was rather dubious about the value of staging at first due to the high cost.) Michelle at Revelation was more affordable than the others and did a bang-up job. She made the house look too good for the likes of us. It's a common phenomenon that people think twice about selling their house after all the improvements are made and they go from drab to fab. Two photographers were provided, including one with a drone, that produced some beautiful collateral with twilight photos. As I ran out of funds near the end, despite acting as the GC, I wanted to help expedite the sale by having the house measured and inspections done before placing the house on the market; he provided both and lent the funds to do so. We were happy that the sale met my target price. We wanted to move to Pt. Reyes Station. We met multiple times to look at properties in west Marin. Steve met me at the county planning offices several times including a paid sit-down meeting with the county where the planning department researches the said property and guides you as to what is feasible. I wasn't aware of such a thing. It was at Steve's suggestion that we set up the meeting and we ultimately decided against making an offer on an overpriced lot with way too many restrictions. At another vacant site, Steve made the observation that there were blue lines (water elements) in the back and side that could create problems getting a leach field approved. Despite his observation, we made an offer that was rejected and I think he was relieved. Steve didn't think the seller would exactly be Mr. Rogers. I have waited a year to write this review, since the sale of our house, because we weren't done with him. We closed escrow, today, on four vacant acres in Sebastopol with Steve's help. Our ambition is to do restorative farming and to build a house that meets our design sense and needs. Few of the lots we considered met all of our criteria including zoning issues. This one does. Steve came to look at it and gave it his blessing so we went forward. There was a last-minute second offer from another party but we won the bidding with my letter to the seller. I wasn't confident with my letter but Steve gave me the thumbs up saying it was perfect the way it was. He was right since the two bids were equal but the seller chose us. Finally, to the "lady" with the two-star review who accused Steve of being in it for the money; I'm offended at the mischaracterization and feel I must defend him. I never felt Steve didn't have our best interests at heart whether it was in selling our house or buying our land over a 2+ year period.

    Thorne Home Team - realestatesvcs - Updated July 2026

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