We called mashburn to do a home remodel on our home for a disabled veteran to make the home better…read morefor my husband mobility. We explained over the phone what we needed done and mashburn said it would be no problem said in 2 weeks they could come out and give an estimate. On Tuesday 1:00 when they schedule the appt mashburn never showed. I called them and was told they are running behind and could not come out until the following day. So i had to cancel my dr appt for the following day to wait for them. They come out finally and said we would have an estimate in 2 days. Today i receive a text saying we can't do your project. No reason no phone call to apologize for wasting your time nothing just a simple text. "This is Mike with Mashburn. I regret to inform that we cannot do the project for you. If you have any questions feel free to reach out." What an unprofessional company. My husband is disabled and need this done for mobility reason and they have delayed Us for 3 weeks now

These folks just finished building a screened in porch on the back of our home. I have to say, this…read morewas a positive experience and the integrity of our Project Manager, Mike Owen, is the reason why. From the minute I began working with Mike, I believed I was dealing with an honest individual who had my best interests at heart. We had hit a snafu with a previous employee. Mike stepped in and immediately gained our confidence. The owner of Mashburn made certain that promises made by his employee (before Mike took our job) were kept, despite it costing him some money. This goes a long way toward understanding the type of people you are dealing with at Mashburn. The porch is beautiful and will be an asset to our lifestyle, as well as, add value to our home. I had some unusual requests that Mike was able to quickly and effectively trouble shoot. He ALWAYS answered the phone when I called, he ALWAYS showed up when he said he would, he ALWAYS followed through, he ALWAYS made sure the work completed was top notch. I have already asked him for a bid on a deck to compliment our screened room. I will gladly use Mashburn's services in the future and recommend my neighbors do the same. And I will request to work with Mike Owen every time.

My husband & I recently purchased LVP flooring for our kitchen & master bathroom. The salesman,…read moreBryan Anderson, was very knowledgeable about the flooring and gave us several different options to choose from. We asked if he could recommend someone to install the flooring. He said he could do it for us. He & a helper installed it for us a couple of weeks later. They did a great job & we love the floors. We recommend them to all our friends that are looking to redo their floors. In fact we are looking to having new flooring in our sunroom! Judy & Perry Reynolds

AVOID THIS DISHONEST, SNEAKY organization!…read more BAIT AND SWITCH! They advertise one price on their website and when you show up the price is actually 30-50% higher. They say "That's the old price".... WHAT??! Their prices are actually HIGHER than Home Depot/ Lowes! They have really gone downhill. FALSE ADVERTISING! DO NOT GO HERE!

I would recommend these guys if you're looking to do a bathroom remodel. Mine was a commercial…read moreproject, two restrooms in a laundromat and I had them install FRP and cove base. They came out and provided a bid when they said they would, showed up when they said they would and did a professional job with a minimum of disruption to my customers. Pricing was reasonable and the quality of the work was solid.

Outstanding Experience all around. The installation was exceptional. They took extra time to make…read moresure an unusual gap in our back property line was secured to keep our dog in. That was outstanding service. A local family-owned business. Highly recommended.

First choice should be your only choice. Josh and his family do outstanding work and you can be…read moresure that their quality and service will exceed your expectations.

Great fence. Highly recommend and would use them again when needed. Hight quality and good price.read more

First I want to say I never leave reviews on a company I have used, but this case I felt the need…read more Tim's Fencing is amazing. I would highly recommend them to anyone. I had them screen in my existing deck and they did an absolutely great job. Tim, his project managers and workers were great to work with. Anytime I raised a concern the issues were talking care of without hesitation. Even once the project was completed I was having a small issue with the door off the deck and they came out on 2 occasions to address it and fix it. Problem is now resolved. Everyone who comes over and sees my deck loves it. Honestly, wish I would have done this years ago. Again, they did an amazing job and the they were every easy to work with. If anyone is looking to have a deck screening done or even a fence I would recommend them. Unfortunately for me I had a different company install my wood fence a 1.5 years ago and can not get the company to even answer calls or texts about problems I have had. But Tim's Fencing took care of those for me. Really wish I would have called them to do it. Lesson learned.

We had an outstanding experience replacing our roof with Signature Renovations in June 2026…read more Once we realized we had roof problems, Signature Renovations gave us a very prompt roof inspection and estimate. We compared their estimate with national and state averages for a home of our size and found it to be quite competitive. Then, a Signature Renovations representative was happy to join our insurance adjuster during her inspection. Jon sat down with us at our home during evening hours and went over every aspect of the proposed contract in much detail and answered all of our questions. He ensured, per our request, that we were getting a GAF class 4 roof that would give us savings on our homeowners insurance premiums. He also brought samples so we could make sure of the color of the roof we were getting. Luis (the owner) and the crew showed up at the exact scheduled date and time and began work immediately. They used appropriate methods and materials to protect our plants and other vulnerable parts of our home. The new roof was finished on time and the cleanup process was very thorough. You could hardly tell that anyone had been there, except that we had a beautiful new roof! Luis walked us through an inspection of the roof and any possible damage to our home. As with ANY construction project, there were a couple of "dings:" a dented front gutter and a slightly damaged dining area window screen. Luis took complete responsibility for both items, had the gutter completely replaced within a week, and ordered the new window screen immediately. We received our final invoice and certificate of completion shortly after the work was done, which was much appreciated by our homeowners insurer. After the first few rains following our new roof installation, Luis or Jon came out and gathered any nails or other materials that washed through our roof drainage system into the yard. We could not ask for a better experience than the one we had with Signature Renovations. We HIGHLY recommend Signature Renovations for your roofing needs! Aubrey and Debbie Waddell

This gentleman has been servicing Knoxville and surrounding areas for years. 30 years ago I was a…read morestudent at UT and locked my keys in my car in West Knoxville. Out of pure luck, Larry drove up beside me. I explained to him that I didn't have any money or a credit card. Instead of driving off as most would, Larry steps out of his van and unlocks my door free of charge. I thanked him and told him I'd pay him when I was able. Larry jumps back in his van waved and told me to have a good day. Since that day I ONLY use Larry for all my key or lock issues. Honest, reliable, trustworthy, and very highly recommend Larry for all your key and lock services!

Larry came on a Saturday and rekeyed all our doors. He was pleasant, easy going, made all the keys…read morewe needed and very reasonably priced. Highly recommend him!

Letting everyone know I found a winner. After reading positive reviews after positive reviews I…read moredecided to try Bassett Small Engine. I met Bill and Rose and like all others before me, I found them both to be the real deal. Both are eager to serve the public with expert care and advice. On this occasion I brought them my Mantis Tiller. Hard to start was the problem. For a low fee he checked out the unit and found a bad ground wire, carb adjustments and a new spark plug. Runs great. Took the 21" Toro Recycler in when I picked up the Mantis. So glad to have found Bill and Rose. Also good is that they are a Husqvarna dealer as I have a 54" zero-turn that one day will need care too!

My husband and I brought a RYOBI 2300 PSI 1.2 GPM High Performance Cold Water Corded Electric…read morePressure Washer. It stopped working so I called RYOBI they told me to come here so we did 2 days later Sat. June 3,2023. They had us feel out paperwork so we did and we asked for a copy they said we did need it.. So I took a picture of the paperwork and of the front door thank goodness.. I called back six week later talk to Rose and a man, they told me the part was coming to my house so I asked do I bring it in when I receive it or do we have to put it on are selfs? She replied with sarcasm no your get a new unit.. She told me part! I didn't understand.. As she was speaking to me I can hear a man tell her give me the phone number to RYOBI let her stay on the phone for an hour and a half.. I didn't say anything and stayed composed, and I ask for the clam # I just did understand why no one informed me after 6 weeks that that's what Ryobi was doing.. I feel that my product was never looked at they just told the company (Ryobi) that.. They have so many customers they are overwhelmed and are very disorganized.. The day we drop off there was a ELDERLY man in there picking up his tool and they couldn't fine it, that was Our first sign.. The second one was when Rose said they had over 150 clients tools they were look at.. We unfortunately will not be back.. I give a * for poor customer service.. The only positive thing is that RYOBI is send anew one and we are not out 400.00, and that if I ever receive it to day is now July13,2023 !! And the man was Right I now been on the phone for over an hour with Ryobi, but this was way fast then waiting 6 weeks