I was calling around for cleaning services and spoke with Shannon of Brite Way Cleaning as my third…read morecall. Spoke with her over the phone, discussed all that I wanted to be cleaned and detailed (it sounded like she was taking notes), and Shannon took her time to explain to me what a move in clean was and gave me a quote of time and prices. I was very pleased with her call so I booked her services. Mind you, I had just bought my first place and it was EMPTY save for a couch, 1 armchair, and a TV stand. I was very explicit with the areas I wanted her to focus on during my call. The day came around for her to clean and my mom went over to let her into my place since I was working. She proceeded to then tell my mother that this would be a 5-6 hour job, minimum; no where near the quote of 3-4 hours I had received over the phone. She then texted me and told me it would take 6 hours. I had JUST bought my place and didn't have it in the budget for that long of cleaning. I told her to forget the blinds and only take 5 hours. I received a text when she was finished so I went over to pay her. I always feel very awkward looking things over when someone is staring at you so I didn't check out their work with Shannon and her helper present, which was my only mistake. I checked the place over after she had left and I had paid her and found some issues. I proceeded to message her about my concerns and she texted back and then called me right after her text and was quite rude over the phone with what she did do. I didn't want to argue with her so I just agreed and hung up. Two weeks later, I am now starting to move my things in to my new place and found many more issues. I had initially requested a move in clean. I told her I wanted the fridge inside and out, the stove, light fixtures, all kitchen cabinets and basement cabinets detailed. I also mentioned to her that the closests were just painted and not needing to be cleaned and the carpets did not need to be touched, no vacuuming or cleaning at all, because I was going to hire a carpet cleaner for that. As I was starting to unpack my things today, I found that the top shelf of all the kitchen cabinets, the small cabinets over the microwave, pantry, and fridge all weren't clean and still dusty. Also, on top of the fridge and underneath the fridge and stove all were still filthy. The basement cabinets and the light fixtures, which I specifically requested, weren't cleaned at all. Overall, I am extremely dissatisfied with Shannon's promise and what she delivered.

I had read the reviews for Brite Way Cleaning services. I was thrilled to hire someone based on the…read morereviews I had read. Shannon did an ok job. The problem is she was very unprofessional and didn't complete the job I paid her to do. My home is only 1640 sq feet. I keep up on cleaning but from time to time like to have someone come and do the detailed stuff and have it all done in a day. Shannon came to my home and quoted me $200, which I felt was sort of steep for what needed to be done. However, I agreed because of the reviews I had read. We set her up to arrive at 9am and she did not leave until around 5. Unfortunately, Shannon of Brite Way Cleaning Services never finished the job. I made the mistake of paying her before she completed what we agreed on. She assured me she would come back to finish my kitchen cabinets, some dusting but never did. She also left dirty rags and all my rugs outside. She didn't want to change the bedding and wasn't as clear as she felt she was in what I was paying her to do. Then not only did she not show up to finish, she sent me a text at 3am on a Sunday to tell me she wouldn't be able to finish the next day. At 3am she felt the need to let me know she was in need of rest based on her Dr's recommendations. She brings her own vacuum, which I feel is unsanitary because you do not know what is being brought in to your home, from another person she may be cleaning for. She also brings her own products and rags. So if you have any qualms you should know that. For what I paid her I feel my entire house should have been completed in the 8 hours she was here. I also fed her lunch and was as accommodating as I could be while she was working. I prep cleaned for her so it was just surface cleaning, no nicknacks, papers, all bedding removed, etc. Needless to say she never called me again to set up a later date. She didn't finish the job I paid her to do and she not did call to even apologize. Which in my opinion, she was unprofessional, unorganized and I feel overpriced for the services she provided me.

Jennifer was great. She did a deep clean for us when we first bought our house. The previous owners…read morewhere heavy smokers with a dog. She took her time to ask what we wanted done, and was able to remove all the allergens before we moved in. We will definitely use her again.

Jennifer has been cleaning our house biweekly for over a year - she's been a godsend! We are in…read morethe thick of raising young kids and our house is a disaster about 100% of the time. I'm usually home with my 3 kids (3, 3 and under) when she's cleaning and she's still able to get the job done in all our chaos Highly recommend her cleaning services!!

It's been a pleasure my office has been maintained for 3 years truly appreciate this teamread more

Was in contact with this company for a cleaning job. They communicated with me over the Yelp…read moremessage system and confirmed a Tuesday evening appointment. Sadly, Tuesday evening came and after a phone call to them, the owner said that someone else had scheduled the service for Wednesday. Needless to say, that required a start-over process on my end. I'll own that perhaps I should have been in voice contact rather than relying on the messaging system, but the service was quite responsive through the Yelp system. Mistakes happen, but can't really recommend this company.

I contacted them after being dissatisfied with the work of another cleaning company. With the other…read morecleaning company we weren't even sure if the house was being cleaned since so many spots were missed. Bekah came out to give us an in person quote and immediately noticed all the places the other company missed even though they had told us they did a deep clean. She had a super keen eye and I felt a bit like a kid who had swept my mess under my bed, but this is good when you're looking for someone to clean your place! She and her team were super thorough with their deep clean and there was such a noticeable difference between their work and the previous company we used. For real our kitchen sink faucet was gleaming and looked brand new. Our tub was also discolored which I hated, and was bright white after they were done. We now have regular biweekly cleans with her and our house looks, feels, and smells clean after they've been through. She's reliable and verifies appointments a couple days before, which is helpful when you have a busy schedule like I do and aren't even sure what day it is anymore. In regards to pricing, before booking with her I had quotes from other companies and her pricing is quite competitive as well.

Bekah and her team do outstanding work. When they leave our home, it is thoroughly cleaned and…read moresmells totally sanitized in a super refreshing way. Her attention to details is outstanding - she cares for my home better than I used to do, using only healthy, green products. She schedules ahead, is very flexible if she can be and always calls ahead to confirm our appt. Everything about Cleaning Fairies Magical House Cleaning is excellent!!

For it to be a 1 woman cleaning crew she did a fantastic job cleaning my home…read more She was timely...professional and did a great cleaning my 5 room home. She was also very affordable. I will definitely be using her services again.

Sonya is professional, timely and does quality work. Not only was everything squeaky clean - but…read morethe house also smelled so good! If you are a busy professional, I highly recommend her services as she is also very flexible with appointments.

Alexis and Sarah are amazing! We hired them to do a deep clean on a house we were moving into and…read morethey went above and beyond what we expected. They were meticulous and thorough and our new house looks great! I would hire them again in a second for any cleaning need.

They did a good Job for me a few months ago, I even gave them a 5 Star rating…read more Thereafter, I called them a few times for another Job No answer , no follow up, no communication, just disapear. They got paid full price for their work, eventough the job was incomplete. I even gave them an extra $50.00 since they told me that I shorted them on the cash payment that I handed to them. Unfortunately Hour later after getting paid and left the Job sites. Eventough they were supposed to come back to clean steps cause they told me that they forgot adapter to vacuum steps. I just hired another company to clean carpet again. They are good at what they do but Just Be very careful

I booked this cleaning company over a week ago. I provided my zip code and my home information. I…read morebooked a house cleaning due to my daughters graduation party Saturday. It was scheduled for tomorrow at 9:30am. This woman has had my address for two days. She sent me a confirmation email today. I just got a call from her that she cannot clean my house as she does not come out this far. "I thought you were in Detroit." Obviously I am not when I gave you my address and city a week ago and I've been in constant contact with her confirming everything. Now I have to scramble to try to find someone to clean my house last minute. Thanks for nothing. "We enter the wrong address in our system".... really? Here's the screen shot of the RIGHT address.

I hired this company based on their 4 star rating. My regular company could not accommodate a…read moreSunday clean after an Vacation renter moved out. The woman answering the phone was lovely and said the charge would be 250.00 for a 2000 square foot house. The house was not very dirty at all. One girl showed up and worked for a while an hour later the second worker showed up. They must have left right after I did because I had to totally clean the house after they left. They didn't move items, they wiped around them. The floors had spots of dirt and the sink didn't look like like the touched it. Be careful about hiring this company they were not what they claimed to be.

Really friendly, reliable, professional and on time. I recommend this service - this business came…read moreand cleaned my big house for move in and stayed until 11:30 pm after making sure the house was clean. Best of luck to this growing business.