Their customer service is the best I have ever had!! Their rates are the cheapest too!!read more

This was my father's insurance agency, he passed away so I called to inform them of his passing. A…read moreweek later I get a letter from them saying they're canceling his insurance because he missed a payment. This is extremely insensitive especially given that I called and let them know that he had passed away.

AND now that Garringer Office found out I was moving to another officer, I even received a phone…read morecall from Steve. Wow.. Steve, I stand by my original review. You did nothing to help me. You said, you spent hours on this. More like 3 minutes. You did not care about your client. So will give my business to someone else. I moved to State Farm, Jared Stokes office. These offices are locally owned. I highly recommend Jared Stokes. In Steve Garringer response to me on the YELP forum he implies it was out of his hands and a State Farm Issue and he could not do anything. Jarred Stokes Staff reviewed this case that was over a year old now. In short; They found where the mistakes were made and today I received the additional $420 compensation from State Farm that Garringer said there was nothing he could do. On 5/30/2018 Mr. Garringer will argue that it was out of his hands and blames, States Farm "assigned Claim Handler". So throwing the company he works for under the bus it appears. The issue was Mr. Garringer, did not do his job, did not listen to his client, who argued with him that something is wrong. A few phone calls and a little time by the Staff at the State Farm office at Jared Stokes office and they were able to quickly find out what happened. Mistakes or more of misunderstanding, between the Collision Company and State Farm. Now Mr. Garringer wants to talk more. That should have happened when I personally complained to you. Look at my Feed back on YELP. I score 129 stars in 5 star ratings while only 24 in one star ratings. Giving this office a 1 star is factual. Anyone can email me privately and I have the documentation and now the new $420 pay stub to show that Garringer Office did nothing to help their client. Thus after 7 years and my only claim to his office I moved my business to Jared Stokes office.

Steve has been my insurance agent for nearly 20 years. I have had numerous policies with him…read more(personal, auto, business, life, etc.) and he and his team have done a great job in assisting me in the policy selection and navigating the complex workings of the insurance industry anytime there has been a claim or a question. I have personally found that Steve REALY knows his stuff and he and his team have helped get some things unstuck and processed when needed. I have and do recommend Steve as a trusted advisor.

I have been insured with Perkins insurance for years. The service is great and they are always…read moreavailable to answer my questions.

I was recently in a car accident and was really nervous about the whole claims process as I haven't…read morebeen in an accident in over 10 years, and back then it was a huge fiasco under a different big box insurance provider. Wow, was I pleasantly surprised with Perkins Insurance! Not only was their entire staff friendly and knowledgeable throughout the entire transaction, but they were efficient! I cannot thank Corry and his staff of amazing people more for helping my husband and I! I would highly recommend his team to anyone and everyone! When I purchased my new car, I called Misty to get insurance on it and I received the temporary ID card while I was still on the phone with her! Amazing, wonderful and fantastic... love!

Nathan is the worst agent I have ever dealt with. I started the claim online and wasn't able to…read moreshow all the frame damage and completely got HOSED by this guy. Very rude and NO help to me. HES JUST LOOKING TO TAKE YOUR MONEY LIKE HE DID MINE.

This office has some of the best agents I've ever interacted with! Everyone is super friendly and…read morewelcoming. They have great prices on home and auto insurance too!

Lynda helped me navigate the Your Health Idaho application process and successfully. Basically,…read moreshe walked me through it, explaining every step along the way. Exemplary service and expertise! I certainly will be back with my future insurance needs after this very positive experience.

I have a rental home in Boise and I am a out of state owner. I recently was told by my property…read moremanagement company that we had roofing damage due to a wind storm. We placed a claim and the inspector denied the claim... Mike's team especially Sara went to bat for us and challenged their decision and fought for us and got us the correct compensation for our claim. 10 stars!

I've worked with Mike at State Farm since he took over (I was a customer of the prior agent as…read morewell), and would 100% recommend! We have a somewhat complex set of policies covering homes, autos, umbrella and life, and Mike is always responsive and on top of the game. He takes the time to answer any questions we have, and to make sure we're comfortable with any options or choices. If you're in the market for an insurance company and agent, definitely reach out to Mike!

They saved us so much money with our insurance! I was worried that might reflect how they handle…read moreclaims, but not at all. When we had to file a claim with our car getting hit, they handled it quickly, paid for repairs without delay and then went after the person responsible. We ended up switching our life & house too! Highly recommend them!

I'm so grateful for the service provided by Mike Libutti. The affordable health insurance plans are…read morea challenge to navigate. Mike offered much needed advice and assistance. Highly recommend!